CRM

Yotpo Loyalty and Rewards

Yotpo is a user generated content marketing tool that helps online business websites generate reviews, photos and videos from existing customers and display it for aiding potential customers in making their purchasing decisions. The app integrates with Walmart, BigCommerce, Shopify Plus, Google, Facebook, Salesforce, Adobe commerce, AdRoll, and more, and uses AI (Artificial Intelligence) to capture billions of behavioural data points. The system uses these data points to work on enhancing every step of the buyer's journey, from content creation to distribution across different channels. Yotpo helps online businesses with reviews, ratings, SMS marketing, loyalty and referrals, and user generated content to retain existing customers, attract new customers and increase conversion rates.

Kiwi Size Chart and Recommender

The Kiwi size chart and recommender is a one stop solution for all of an e-commerce’s sizing challenges. It integrates with vajro, EasyTab, Tabs by Station, shopney, MageNative and more, and provides online clothing stores with features like customizable sizing charts, size recommender, advanced sizing tables, and more. The size charts can be customized, and different size charts can be made for different types of products, with automatic unit conversion based on the customers’ geo location, to make it simpler for them. An in-app dashboard provides the businesses with analytics regarding the use of the size chart and customer data, to help them improve their service and increase the conversion rates.

Grapevine Post Purchase Survey

Grapevine is a simple post purchase survey that appears after a successful checkout on the Order Status Page. It integrates with Shopify POS, ReCharge Payments, and more such apps and tools, and only takes a few minutes to set up and activate, and it only takes a few minutes for customers to respond. It collects and segments data and provides charts and insights based on it, that can help businesses perform analysis and form strategies based on their interpretations. The types and number of questions asked in the survey are completely customizable and can be changed to fit different objectives. Grapevine ensures that the responses and submissions are all tracked and recorded in an organized manner, so that business owners can use the data efficiently.

Revenuehunt’s product recommendation quiz lets e-commerce businesses give their customers personalised product recommendations according to their interests by asking them a series of questions related to what they are looking for and analysing their responses. It integrates with Google Analytics, Hubspot, Mailchimp, Zapier, Klaviyo, Facebook Pixel and more to help businesses reach a larger audience and convert website visitors into customers. Its quizzes can be completely customised to fit each business uniquely and suggest the right products to their customers. The app helps customers find quick solutions to their shopping needs, thus encouraging them to take purchasing decisions. It helps businesses retain old customers and attract new ones, thus generating more revenue, and building a satisfied customer base.

Analytics Buddy

Analytics Buddy is a Shopify app that extracts data from e-commerce business’ Google Analytics account and shows it in their admin panel. It integrates with Google Analytics and searches for common setup and configuration issues once it is installed. provides business owners with advanced site search tracking, custom metric collection, daily sales and traffic email, automated personal information removal before it gets sent to Google Analytics, and custom reports to help them use online analytics to monitor the performance of their website and take action where necessary. The app also offers a free audit in case the businesses face any issues and need assistance.

Enquire Post Purchase Survey

EnquireLabs’ Post Purchase Survey is one of the top-rated and free post purchase survey apps, that lets business owners start creating their own proprietary dataset of consumer insights. It integrates with Google Analytics, Shopify Flow, Klaviyo, Alloy, ReCharge, Rockerbox, Carthook and more, and lets them set up questions without any coding, that customers can answer after they have made a purchase. The type and number of these questions and their answers are completely customizable. This survey lets them collect quantitative and qualitative data directly from the customers for building marketing strategies, marketing attribution, conversion rate optimization, and enhancing the customers’ experience.

Re:amaze is a helpdesk, live chat, ticketing, chatbot and FAQ help centre platform made for e-commerce websites. It is perfect for Shopify and lets you integrate e-mail, Facebook Pages, Facebook messenger, Twitter, Instagram, SMS, VOIP, WhatsApp, push notifications, and live chat ticket conversations in a shared team inbox and use them to interact with customers, solve their queries and carry out various processes like order processing, cancellation, tracking, refund, customization, etc. Re:amaze can be used as a tool to boost sales, reduce customer service time, manage multiples stores, have instant access to customers' Shopify data, and enhance their experience.

Conversific store analytics

Conversific is a profit and analytics tool for Shopify that lets e-commerce business owners increase sales and profit, improve traffic and conversions, and collect better data, with the help of data science. It integrates with Google Analytics, Google Search Console, Facebook ads, Google ads, and more and provides detailed reports related to sales, traffic, conversion and conversion rates, product performance, buyer personas, cart abandonment, search engine optimization, advertisements and more. The app also lets business owners compare the various aspects of their performance with that of their competitors to let them know where they might be lagging. It also provides insights and actionable tips based on their profit metrics and reports to boost conversions.

Gorgias – Live Chat and Helpdesk

Gorgias is a multi-channel e-commerce helpdesk that helps online business owners transform customer care into a revenue generator. It integrates with ReCharge, Shipstation, Messenger, Aircall, LoyaltyLion and more than twenty more platforms and helps businesses enhance their customer support by making it quicker and more efficient. It works across multiple channels like email, live chat, phone, and social media platforms, and lets businesses have a view of all customer support conversations in one place. Various customer support tasks can also be automated, like frequently asked questions, processing requests, sharing tracking information, etc. to save the customer support team more time.

Lucky Orange is a conversion optimization software that comes with multiple features that help e-commerce businesses increase their conversion rates. It integrates with Shopify stores, HubSpot, Google Analytics, Google Tag Manager, Wordpress and Optimisely and comes with a real time dashboard and detailed analytics with visitor details and actions. The app provides businesses with recordings of visitor activities on the website, dynamic heatmaps that let them know what actions they take on the contents. It also provides businesses tools to interact with their customers to collect their data and feedback, and personalise the experience for them. These include polls, live chat, surveys and announcements.