Heyday is a modern live chat solution that incorporates artificial and human intelligence to provide the ultimate customer experience through highly personalised customer conversations. It comes with numerous features that let business owners automate most of the customer support process on their websites. It lets e-commerce websites set up a customised chat assistant with no coding. Heyday aims to help businesses save time by automating frequently asked questions and please their customers with quick and accurate replies to their queries. Heyday integrates with over twenty different apps so that businesses can approach customers on multiple platforms and also provides them with analytics that can be used for improving their services.
Tobi is an automated SMS and Messenger marketing tool that integrates with e-commerce businesses and numerous messaging apps and tools including SMS. Facebook messenger, ReConvert, and more. The app lets business owners set up automatic messages to be sent at the right time to the customers. These messages can include welcome messages, promotional messages, order status notifications and more to retain existing customers and attract new ones, while convincing them to make more purchases with the website. Tobi also provides reports and insights related to customer data that can help business owners form analyses and take necessary steps to improve their customer relations and grow their business.
Octane AI is a platform that allows businesses to create quizzes, automate Facebook Messenger and SMS messages, and use opt-in tools to increase conversions, opt-ins, AOV, ROAS, and sales on their website. It integrates with e-commerce stores, Klaviyo, Yotpo, Gorgias, Recharge, Privy, Justuno and more to help businesses connect with their customers and boost sales and customer relations. It comes with various automated, time-saving features through built in builders to create quizzes, SMS and Facebook messages, and opt in tools that interact with the customers to collect data that can help customize recommendations and campaigns for them to maximize sales.
Live Chat, Chatbot, Cart Saver
Chatra live chat, chatbot and cart saver is a cloud-based live chat application that allows businesses to let customers ask a question or start a conversation with all visitors automatically. It integrates with Front, Help Scout, Slack, Zapier, Webhooks, Facebook, and more and comes with numerous customizable features like visitor data collection, chatbox, real time visitor list, automated messages, chat history, read receipts, agent details, typing indicators, file transfer, group chats, visitor banning, chat ratings and more to help businesses provide visitors with the expertise and information they need. It also integrates with Google Analytics and provides chat and conversion reports so that businesses can analyze the efficiency of the chat system and support agents.
The SuperLemon WhatsApp plugin lets online businesses add a WhatsApp live chat button to their website. It integrates with Shopify stores and lets business owners support their customers through WhatsApp. The plugin comes with numerous customizable features like a live chat button, a WhatsApp share button, and button usage analytics, which can be used to keep the customers updated with their order and delivery status, provide customer support and increase the number of referral sales. Up to five different customer support agent numbers can be added using this app, letting customers choose who they want to talk to based on their needs.