
What is a POS?
A point-of-sale system is when the customers check for products online, walk to the store and pick out an item from the stand. This system is the hardware and software that can enable a business to sell its products. Earlier, the point-of-sale system used to refer to cash registers at physical stores. Now, it is entirely digital, a customer just needs a POS app and a device that can be connected to the internet.
Wondering what a draft order is?
An order created by you on behalf of your customers are called as draft orders. You can send them an invoice through the Shopify app. It gets converted into an actual order once you receive the payment for it.
What does Custom and Draft Orders for POS mean?
It is one of the most popular apps of Shopify to create and manage draft and custom orders right within your Shopify POS device itself. You can also easily add draft orders created by any app or system to your cart in the Shopify POS.

How to get started?
- Install the app, open and search for an existing draft/custom order or create a new draft/custom order.
- You can review the details of the order (Associated customer, line items, and applied discount etc)
- Now, add it to your POS cart!
Below are the features you’d be interested in!
The app has many features added to help your business run successfully with custom and draft orders inside POS.
You can create new draft orders directly from POS, you don’t have to go into Admin. You can view all contents of the draft order and also edit the same if you have created orders using the app.
You can search, view and open draft orders by their draft order number, customer email, customer name and draft order tags.
You will be able to select any customer and add them to the draft order.

From existing contents of your cart, you can also create a new draft order. You can also add any line item to the draft order. Along with this, you will be able to create any custom service or product as a line item to a draft order without saving the same as a product on Shopify.
You can create custom workflow statuses and add them to your draft order. You can also set discounts to your draft orders.
An order will be automatically deleted upon completion of checkout/ payment. This app works on any POS device.
If in case you don’t see something that you need listed above, reach out and give feedback.
The app comes with an unlimited access at a price of $15 / month. There is a 5 - days free trial available if you want to check it out before purchasing. Do install the app now, try it out to create and manage custom draft orders on your Shopify POS device seamlessly.
Halifax Watch Company
Solid App, Solid team behind the app, fully recommend it. We switched to Shopify POS last year, we do about 100 Watch repairs a week and found this app based on the recommendation from someone at Shopify, it did about 75% of what we needed. I emailed there support with the small changes that would have made this app perfect for how we do repairs, they implemented the small changes like a search bar, were excellent in communication and even though it was a few months (During Covid) as soon as they implemented the updates they emailed me to tell me what they did.
Boar and Castle
This app makes it super-easy to create draft orders! They're also very communicative which was a big help to me as I was getting setup. Would highly recommend!
CarteBlanche
My jewelry business is mostly around selling jewelry but it also involves repairing jewelry. On POS I could only checkout customers who were buying products, and I had to make a separate quick sale to checkout customers who want repairs. This app is great because now I can add the repairs and the details of the repair in a draft order with my products, add it to the POS cart and checkout the customer one time. Super handy ❤️❤️