About Live Chat by Combidesk
This app is a specially designed chat software for your beloved webshop. Your customer can ask you questions without any delay. With the help of this new-age app, the barrier of communication between your customers across the world and you will be removed. Moreover, it helps in boosting your conversion rates by making suret he customers remain happy. It takes care of customer support without disturbing the other aspects of running a webshop. The merchants can completely depend on this Chat app. It minimizes the risk of mistakes with smart softwares specially made for webshops.
Do you want software that can also work as a virtual sales representative in your webshop? Do you dream of having a customer support service team that can provide quick and personal service? This Chat App will do everything that you have always dreamt of! It will allow you to manage more sales!
Technology is an integral part of the lives of netizens! If they want an answer to their query, they turn to devices for a quick response! The new-age customers don’t like wasting time on solving problems of onlines hopping. Ecommerce customer service is essential to happy customers. With this app, your customers don’t feel the absence of personal touch in online shopping. It allows them to chat with you which in turn increases the engagement. It helps in increasing customer interaction. They spend more timein your workshop which increases the conversion rate.
Why use this app?
There are few additional dimensions of this app:
· Chat module gets automatically installed in your Shopify webshop
- During the chat automatic completion of customer information in the chat module. This provides a low barrier of entry for starting a chat conversation.
- While talking to customers, current products in their shopping basket are shown in the chat dashboard, under ‘user info’. It helps in providing more reliable and tailor-cut service to the customer. Additionally, it increases your conversion.
- You can monitor everything about the visitors-
Know who visited your website, live monitoring of visitors, get to know how they came to know of your website and where they came from, page history, current URL, returning visitors, etc.
- The merchants can adjust chat-widget to suit their style
- The dashboard is user-friendly with many features like- saved chat history, message templates, visitor priority, Q&A, and a smart responder. This app integrates Shopify data in the chat dashboard.
- You can choose to respond to your visitors from your smartphone or dashboard. The team can work from the comfort of their homes.
- Installation is super quick as it gets only a few seconds.
All you need to know about Combidesk
Combidesk develops connectors for Shopify. They are easy touse and time-saving. They don’t take time to get installed. We make connectors on demand too! If there is something that you would like for your webshop, we will make it for you! We are quick in making connectors!
This Live Chat connector is powered by Combidesk, 280Madison Avenue, NY 10016, United States.
I've been using this app since 2017, it has had loads of issues but Combidesk have always dealt with each issue in a timely manner. However, Combidesk has been owned & operated by Zendesk & ZopIM... :( Since then I've been having nothing but issue...
I used this app hoping to get conversions. It worked!!! Answering simple questions while customers are shopping helps make the conversion.
Complete Unity Yoga
Great app works very well :) and good value! you can see it in action here: www.completeunityyoga.com