What is Okendo all about?
Okendo builds and provides customer-first software products to help you drive growth for your brand. It is also an Official Google Reviews partner and it offers all the essential tools that every brand needs to create, capture and display high-impact social proof. Different types of social proof include product ratings & reviews, customer photos, videos and Q&A. The Okendo app seamlessly integrates with Smile, Zendesk, Gorgias, LoyaltyLion, Klaviyo and Postscript.
Who uses Okendo?
Okendo is trusted and used by 3,500+ high-growth consumer brands to create powerful social proof such as customer reviews. Some of the fastest-growing brands using Okendo are Netflix, SKIMS, LEGO, Fanjoy, Dashing Diva, Bite and Apt2b.
Key features of Okendo!
- Review request emails: You can automate your review request emails, configure triggers to make sure the email is sent to your customers at the perfect time.
- Customer photos and video reviews: Okendo allows customers to showcase their experiences by adding photos and videos to their reviews in a visually appealing way.
- Review displays: Show your customer generated content using the extensive range of beautiful widgets at important points through the buying journey.
- Marketing tools: To drive more traffic to your website, you can push review content to Google Search, Google Shopping, Facebook and Instagram.
- Analytics & insights: This feature helps you to keep track of email performance analytics, sentiment analysis, natural language processing and review performance dashboards. Based on the insights, you can improve your campaigns next time!
What’s in it for you?
- Thousands of reviews: Okendo follows a mobile-first approach which ensures review capture maximising content generation.
- High impact reviews: To maximize your shoppers’ engagement, add high impact reviews with customer profiles, ratings, photos and videos.
- Build trust: Boost confidence in your shoppers and establish brand credibility. Increased trust can convert your visitors into product buyers.
- Drive sales: If shoppers interact with reviews, they are most likely to have higher conversion rates and average order values.
- Enhanced customer experiences: Okendo app is integrated with support, loyalty and marketing systems to provide the best experience to your customers.
- Highly customizable: Using the app, you can customize all customer-facing aspects to ensure that it is aligned with your brand such as: Review display widgets, Review request emails and Review capture forms.
What else does Okendo offer?
- Customer Success – Are you new to Okendo? No worries. The Customer Success team provides a dedicated hands-on support to help you install and use Okendo without any hassles.
- Fast Widgets - Display widgets from Okendo are the fastest in the industry and are also optimized in the best way possible for onsite performance.
- Headless Support – The Okendo app is compatible with all leading headless languages and frameworks.
- Review Syndication – Partnership of Okendo with various 3rd parties helps you to enable review syndication to many of the world's largest big-box retailers.
- API - Shopify merchants on the Advanced plan and above get access to Okendo’s extensive suite of API’s.
- Essential plan – From $29 a month.
- Growth plan - From $99 a month.
- Power plan - From $299 a month.
- Advanced plan - From $499 a month.
Are you a Shopify merchant looking to boost your store’s sales and conversion rates using customer feedback? Look no further. You are in the right place. Okendo’s customer marketing solutions are just what you need, to run your business successfully. Okendo makes sure it provides a stellar customer support for clients and industry partners both. Okendo app is FREE to install and it provides a 14-day free trial plan. Install the FREE app now and use the fantastic features to scale your online business to a whole new level!
I am very satisfied with the customer service, I really recommend Okendo, they are very professional! The application is super complete and the reviews are great !
Havelock Wool | Residential Insulation
I have been working with Allison and she has been absolutely fantastic. We got up and running very quickly and we have been able to customize all our needs. End result has been a significant improvement in conversion rate.
I have been working with Margaux Dean and she has been the absolute best! I am so thankful for the consistent help and the availability as well. It is so easy to follow and I enjoy that I get follow up emails when I tend to get busy and forget to reach back out. All around amazing experience.