What is Shopify Inbox?

Developed by Shopify, the app is used to talk with customers and sell products online through store chat, social media, and email - everything from one single place. Using Shopify Inbox, you will be able to customize your online store’s chat, save responses, and a lot more, right from your admin itself. The Shopify Inbox app helps you to grow your business, build and maintain strong customer relationships, and also spend less time on support. You can get all this done for free from a single app.  

Why should you get Shopify Inbox?

Shopify Inbox app lets you use chat option to sell more products than before and to also build amazing customer relationships. The app goes beyond just support. 70% of Shopify Inbox conversations are with customers who are making a purchasing decision about a product.

APPLE BUSINESS CHAT – You can now let your customers contact you through Messages on their Apple device itself.

MESSENGER - Customers will be able to contact you on your Facebook Page, Facebook Shop, and Messenger.

INSTAGRAM (coming soon) - Customers can contact you through your Instagram posts, stories, and Shop tab.

Eligibility requirements:

• You must have an online store with Shopify, to use the Shopify Inbox app.
• Shopify Inbox can be used on your desktop (shopifyinbox.com) or it can also be installed on an iOS, iPad, or Android device so that you can receive and respond to messages.

When should you use Shopify Inbox?

• If you are a Shopify store owner, looking to save time while also managing customer conversations from your online store chat and social media - everything from one app.
• Shopify Inbox lets you send products, discounts, and new orders from your Shopify store through chats directly with just a few clicks. The app helps you turn your conversations into checkouts.
• Using the app, you will be able to send automated messages. You can also continue chats via SMS or email which cuts your off from responding in real time.
• Shopify Inbox app lets you know whenever your customers add or remove items from their shopping carts.
• To scale more customer conversions, the app lets you assign chats to your staff and team members.

The Shopify Inbox app connects you with popular messaging platforms to help you manage your customer and team conversations quickly and conveniently from one single business communication app.  

Shopify Inbox app is FREE to install. Download the app now to try out the amazing features for free and scale your Shopify business to another level!

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