What is Tobi?

Tobi is a sales-driving automated SMS and Messenger marketing tool. It enables business owners to send targeted messages at the right times, using platforms that the clients and prospects are familiar with and use on a daily basis, including SMS and Facebook Messenger. The app uses cutting-edge technology to monitor consumer behaviour so that businesses can deliver messages when they are most likely to take action. Its pre-written message templates can be used to save time. Businesses can also create their own messages based on whatever you want to tell your customers.

Why Tobi?

Tobi can help business owners boost traffic to their online store and increase their sales. They can set the app up in their e-commerce websites such that their customers receive special deals, order alerts, and reminders if they abandon cart, with SMS and Facebook Messenger. The app comes with a number of features and benefits that enable business owners to provide their customers with a friendly and interactive experience with their website.

·        Welcome automation

Tobi lets business owners set the tone for a good customer relationship as soon as a new customer joins. They can automatically send a personalized greeting, to make the customers feel welcome, and brief them about their website and its features.

·        Automated order recovery

Business owners can recover sales from potential buyers who left their shopping carts empty before making a purchase, using the app’s abandoned cart Facebook messenger and SMS notifications. Tobi provides pre-written message templates for all of these automated features, but also gives business owners an option to personalize these messages according to their needs.

·        Automatic delivery updates

Tobi lets business owners send branded follow up messages and notifications after a customer places an order. This feature can be used to send an order confirmation and status updates to the customers to avoid redundant calls to customer support.

·        Automated promotional offers

Tobi lets businesses attract new, as well as existing customers and convince them to make a purchase, by sending a range of promotional messages.

·        Customer remarketing

Tobi lets businesses retain their customer base and increase sales by recommending and cross selling products to the customers based on their recent and on-going purchases.

·        Review requests

Businesses need to develop with time and grow constantly, in order to keep up with the market, retain existing customers and attract new audiences. Customer feedback is one of the most helpful tools when it comes to making decisions regarding changes in business functions. Tobi lets business owners automatically request customers for their reviews after an order is complete. They can collect data related to their experience with the website, as well as the products.

Tobi is a one stop automated marketing solution that keeps businesses present in front of their customers at all times. They can start growing their online business and stay in touch with their customers all the time, once they opt in to receive push notifications. Tobi also provides information on the number of orders, consumer spending, customer position, and more to businesses to help them form detailed analyses and improve.