Top 10 Apps For Managing Returns and Warranties on your Shopify Store
Managing returns can be a handful when running an online business. The whole process includes various steps in itself. On Shopify, there are a number of apps that can help you automate a large chunk of the returns process, saving time and simplifying the takes for the people in the organization. These apps can make it easier for the customers to file return requests, and for business owners to register requests and track their status. Spotify has a plethora of such apps to offer, and choosing the right one can be a task in itself. Here is a list of the top ten apps for managing returns and warranties on your Shopify store, to make it easier for you.
Aftership Returns Center
The Aftership return center is a returns management software that seamlessly integrates with many applications including Shopify, WooCommerce, Magento, BigCommerce, SquareSpace and more. It comes with a complete returns management portal and other features that ensure a smooth returning process for the customers and business owners. The Aftership returns center lets businesses customise everything, from layout to return reasons and policies, enabling them to create a branded returns page that fits their business uniquely and also prevent return fraud. Besides this, everything from notifications, return processing, tracking information sharing, data collection and analysis can be automated using this app for e-commerce websites.
Clicksit Return Center is free returns management software that lets businesses automate their return process through different locations. It comes with numerous features that let business owners make the return process smoother for the customers, and more efficient for themselves. It sets up in an instant and is fully customisable according to the business’ needs. It provides businesses with a branded return portal that collects data in terms of quality, i.e. the reasons for returns, as well as quantity, including statistics and analytics that help the business improve and avoid similar returns in the future. Clicksit also notifies customers and keeps them updated throughout the process.
Rise.ai: Gift cards and loyalty program is a strategic re-engagement solution that gives brands and retailers their own currency through multiple features like loyalty programs, gift cards, store credit programs, etc. It integrates with Shopify and Shopify plus to let business owners provide their customers with the best shopping experience. The features are highly customisable and can be made to fit every business uniquely. Businesses can use Rise.ai to retain old customers and bring in new ones through various benefits with loyalty programs, and attractive e-gift cards that can be personalised and sent on a set date and time. Rise.ai also ensures fraud prevention by letting businesses set up their policies, terms and conditions and keeping the records in check.
Returnly lets businesses automate the return and refund process, letting them save time and increase efficiency and revenue. It integrates with Shopify and lets businesses provide their customers with the best return experience, while collecting their feedback to create analytics that aid in service improvement and growth. It can be connected to data warehouses through a hosted analytics dashboard, CSV exports, or API, letting businesses work on the most important insights. Returnly provides the customers with multiple exchange options during the process, to convert return requests into exchanges and generate revenue, and constant package status updates through real time notifications and SMS alerts.
Rich Returns is a returns solution designed to enhance after sales experiences for customers and assists businesses in managing customer data and making their service better. It seamlessly integrates with Shopify, Intercom, Shippo, USPS, UPS, ShipStation, and EasyPost. Rich Returns ensures GDPR Compliance with a privacy focused partner. It comes with multiple customisable features, including e-mails, return reasons, return period, etc. that can be set to fit the business’ policies and terms. The whole return process can be automated and efficient. Rich Returns also provides customers with exchange options, personalised for the customers to help the businesses make the experience better for them and increase revenue.
The Jewelry Solutions app helps jewelers set up their stores online with a low-cost approach customised according to their business needs. It ensures the best user friendly experience with multiple features like Shopify integration, advanced catalog, advanced page, jewelry network and shipping with insurance. The advanced catalog and page come with customisable displaying options that include custom layouts, 60+ product attributes, 600+ attribute options, 360° view spinners, 3D options, videos, multiple pictures, detailed image zooming, refined details, customised options (with pricing) and more. It is a one stop solution for jewelers that want to open up online stores and hardly takes ten minutes to set up.
The RMS app helps in monitoring, regulating and managing returns for e-commerce websites. It comes with numerous features that make the returning experience easier and more efficient for the customers, and the business owners. These include Shopify integration, shipping labels generation, return request and process automation, organisation, graphical data representation, item status customisation, etc. RMS lets business set up their terms and conditions in order to prevent return abuse and helps the businesses manage return requests with all relevant data in one place – return reasons, time, quantity, etc. Using the Returns Management System also enhances the customer experience by providing them support regarding their return requests, and eventually helps the businesses in retaining their customers.
ReturnGo is a return and exchange assistant that easily integrates with Shopify stores and aims at reducing returns and converting them into revenue. Upon receiving a return request, the app asks the customer the reason for the request along with a few follow-up question. Its unique ReturnScore technology determines what the customer’s return request is worth, and provides them with personalised options or a score credit option to prevent expensive refunds to enhance their shopping experience with the store. It is easy to integrate with Shopify and works to convert return requests into store credit or exchanges to increase the store’s profit and enhance the customers’ experience.
Automated RMAs and Returns
Freedom Software LLC’s Automated RMAs and Returns is an app that lets e-commerce websites make the return process effortless and simplified for the customers, as well as themselves. The customers can simply submit a return by entering their email id, order number and return reasons, and go forward with the process after receiving a pre-paid shipping label. The app also lets businesses customise return reasons, rules and policies, and manage all the collected data about their returns and requests in one place. In addition to this, the app also lets businesses set up customisable and automated return status updates to the customers, keeping them updated without having to contact the website’s support team.
Indian Logistics Services
The Indian Logistics Services apps is made to make the shipping processes and data management easier for the website owners and the shopping experience better for the customers. Businesses can use it to prepare their shipments efficiently by using seamless bundle transferring, printing pressing slips, and requesting solicitations using GST-enabled receipt types. One of the best features that the app comes with is the mass generation of AWB numbers, helping businesses save time and money on the process. It integrates and connects the customers with a number of prominent online shipping apps, including Delhivery, FedEx, Bluedart, Aramex, Ecom Express. Plus, it lets businesses have access to all order, shipment and returns related information in one place.
Receiving return requests when running a business online is inevitable. Providing the customers with an option and a smooth returning experience is integral to a business and can prove beneficial in the long run. The apps mentioned in the list above can help you throughout the process. They come with numerous customisable features and keep everything organized and updated. Once you figure out which features you need, you will know which app is the right fit for your business.