Customer SupportMessaging And ChatHeyday ‑ Sales & Support Chat
Heyday ‑ Sales & Support Chat

Heyday ‑ Sales & Support Chat

AI chatbot & live chat for order tracking, shopping and more.

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5

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From $49/month

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Heyday ‑ Sales & Support Chat

What is Heyday?

Heyday is a retail customer messaging application that blends conversational Artificial Intelligence’s strength with the business employees’ human touch to offer five star customer interactions at scale. With AI powered chat, it assists merchants in selling and providing support twenty-four hours a day, seven days a week. The Heyday network works with global brands like Lacoste, Decathlon, DAVIDsTEA, and Danone, to go beyond basic ticketing systems to let business owners sell products and services with ease. Business owners do not need any coding skills to use the live chat and AI automation. After installation, Heyday's AI chat comes out of the box and is ready to function for any business almost in an instant.

Why Heyday?

E-commerce websites need chat assistants just like physical retail stores need salespersons. In order to please their customers and attract new ones, businesses need to provide easy access and efficient communication to them. Plus, customer support is one of the major factors affecting the customers’ shopping experience with the website. Because it is an all day service, and questions and queries are redundant, it is best for businesses to carry out customer support conversations through automated AI, which is exactly what Heyday provides. The application comes with multiple benefits and features that help businesses provide the best customer support to their shoppers.

Messaging Channels

Heyday provides business owners with a platform where all their customer conversations can be managed, making the process more organised and manageable. Businesses can offer more goods and provide round-the-clock service to their consumers on any platform that they prefer. Heyday lets businesses chat directly from their website, Facebook Messenger, Google Business Messages, WhatsApp, and other similar platforms. This makes the business more accessible and convenient for the customers and definitely proves helpful in growing their consumer base.


 Integrations

Heyday seamlessly integrates with business stores and apps that helps them provide unforgettable, authentic, and culturally meaningful conversational experiences to their global audiences and customers. With over twenty available integrations, Heyday lets businesses power up their chat boxes and stay in touch with more people.

Analytics

Heyday lets business owners track and evaluate their team's results, customer satisfaction ratings, average response time, and more, to help them make more informed decisions regarding their customer support. The app collects data from customers based on their experiences and prepares analysis and statistics that prove to be helpful in business decision making.

FAQ Automation

More often than not, repetitive, time-consuming questions burden customer service teams. Heyday lets businesses tackle this problem by automating answers to frequently asked questions and free up their team with the AI chatbot. This saves a lot of time in the long run for both–the businesses and the customers.

An automated chat bot has become a must have for e-commerce websites, especially today with the number of online shopping platforms growing. Customers prefer websites that resolve their queries as quickly as possible to help them proceed with their orders. Heyday helps businesses set up a customer support assistant that does just that.

Skin Care By Suzie

I really like the product cards in this app, It allowed customers to add item to cart and go directly to check out. Customer support for the app is excellent.

Décor Imprimé

J’adore cette application pour son design intuitif, mais ce qui est le plus impressionnant c’est la rapidité et l'exactitude des réponses retournées par le chatbot Heyday! Ce que j’aime avec Heyday c’est qu’on peut utiliser l’application comme outil de vente directe et comme support à l’expérience client. Les options automatisées de recherche de produit, de suivi de livraison et de réponses FAQ nous sauvent un temps fou. Le chatbot sait même juger quand il est préférable de transférer la conversation à une personne de l’équipe. Heyday est devenu un membre précieux de l’équipe de vente! Je recommande à tous.

Zero dB

We are DTC business, so we tried it out. We love this and used it. Super easy, saved us time. It's perfect for showing products inside chat. Definitely try this out.

QuickReply.ai
Handle
10 X Customers
With
AI
QuickReply.ai Chatbot
Resolve Queries Faster
with pre - trained ecommerce bots.
NO CODE SETUP
as simple as editing Instagram profile.
QuickReply.ai Chatbot
QuickReply.ai Chatbot
Happy Customer
at reduced cost

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