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WhatsApp for Customer Support

WhatsApp for customer service and support for online stores

68% of consumers feel WhatsApp is the easiest way to connect with businesses. QuickReply.ai helps you automate your customer support and service using the official WhatsApp Business API.

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78% Of Customers Have Backed Out Of A Purchase Due To A Poor Customer Experience.

Do more with the chat interface of WhatsApp using QuickReply.ai. Engage customers in two-way conversations to offer efficient customer support and service.

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Take Pre-Orders On Popular Products

Use WhatsApp marketing with QuickReply.ai to enable customers to place pre-orders on hot-selling products or out-of-stock items.

The idea is to help them grab the product of their liking easily, faster and more easily through conversations.

You can also upsell and cross-sell using this opportunity!

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Share Personalized Notifications Instantly

From purchase reorder notifications to reminders about subscription renewals, appointments and more, use WhatsApp marketing to do it all.

With QuickReply.ai, you can set up notification automations that help deliver a great customer experience by showing that you care.

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Provide 24/7 Customer Support with AI Chatbots

Leverage the power of WhatsApp combined with QuickReply.ai's advanced AI chatbots to offer round-the-clock customer support. Address common queries, resolve issues, and guide users through their shopping journey seamlessly.

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Over 600+ Merchants have increased AOV and LTV through QuickReply

Handle Common Customer Queries Faster

Answer frequently asked questions about your products, purchase policies, order-related doubts and more on WhatsApp.

QuickReply.ai helps you set up smart automations with pre-trained eCommerce chatbots to address and resolve customer queries in real-time with one-on-one communication.

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40+ pre-trained eCommerce chatbots for FAQ automation

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One inbox to manage incoming queries

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Personalization of WhatsApp messages

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Offering Proactive Customer Support And Service On WhatsApp

Do more with the chat interface of WhatsApp using QuickReply.ai. Engage customers in two-way conversations to offer efficient customer support and service.

Product Mockups and Graphics for WhatsApp Customer service and support Use-cases

Collect Customer Feedback Through Conversations

As per Gartner, 79% of consumers are willing to share feedback, when asked.

Use WhatsApp to reach out to customers and seek feedback on their shopping experience as well as purchases.

QuickReply.ai helps you leverage the conversational flow of the channel to communicate proactively with customers, understand their experiences and get meaningful inputs.

Well, customer feedback should matter to your business, as much as anything else. And when there is an excellent platform like WhatsApp, brands should not think twice about reaching out to customers and soliciting feedback from them.

The conversational flow of the channel makes it one of the key tools in collecting customer feedback and sensing the mood of customers.

TESTIMONIALS

Get more sales and grow your online business with WhatsApp Marketing

QuickReply.ai combines the power of automations, smart integrations and chatbots to help you do more with one app, alongside other powerful features.

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Quickreply's Welcome pop-up Whatsapp solution got us over 40,000 additional leads that we were losing in our business process! The ROI from the campaign has been a fantastic 93x.

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Taniya Chakraborty

Performance Marketing Manager

It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time.Highly recommended for small/ growing businesses!

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Yamini Beri

Growth & Digital Marketing

Quick Reply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by Quick reply service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.

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Bharti

Marketing Manager

I was initially skeptical about Quick Reply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only Quick Reply, but also all of the other processes on the website. They take the time to create an abandon cart flow that works best for your business. I've been using Quick Reply for four months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.

Cindrella Renji

Cindrella Renji

Founder @ BCOS Its Silver

The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

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Dhiraj Jindal

Founder at Meadbery

‚ÄúOne of the finest product with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.‚ÄĚ

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Gaurav Kumar

Head of E-commerce

Send Order Status Updates And Alerts

A big part of customer experience is how they feel after making a purchase from you.

With WhatsApp Business API and QuickReply.ai, you can use the channel to keep customers in the loop at all times.

Send out order status updates proactively and other key information related to their purchase.

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FAQs

Still have questions?

Reach out and discover how our product can make your WhatsApp Marketing experience a breeze.

Tap Into The Power Of Conversations With WhatsApp Marketing Using QuickReply.ai

Book a demo and we will get you started on proven WhatsApp marketing strategies