WhatsApp Logo Icon - Default
WhatsApp for Customer Support

WhatsApp for customer service and support for online stores

68% of consumers feel WhatsApp is the easiest way to connect with businesses. QuickReply.ai helps you automate your customer support and service using the official WhatsApp Business API.

Product Mockups and Graphics for WhatsApp Customer service and support Use-cases

78% Of Customers Have Backed Out Of A Purchase Due To A Poor Customer Experience.

Do more with the chat interface of WhatsApp using QuickReply.ai. Engage customers in two-way conversations to offer efficient customer support and service.

SVG Icons for WhatsApp Customer service and support Use-cases

Take Pre-Orders On Popular Products

Use WhatsApp marketing with QuickReply.ai to enable customers to place pre-orders on hot-selling products or out-of-stock items.

The idea is to help them grab the product of their liking easily, faster and more easily through conversations.

You can also upsell and cross-sell using this opportunity!

SVG Icons for WhatsApp Customer service and support Use-cases

Share Personalized Notifications Instantly

From purchase reorder notifications to reminders about subscription renewals, appointments and more, use WhatsApp marketing to do it all.

With QuickReply.ai, you can set up notification automations that help deliver a great customer experience by showing that you care.

SVG Icons for WhatsApp Customer service and support Use-cases

Provide 24/7 Customer Support with AI Chatbots

Leverage the power of WhatsApp combined with QuickReply.ai's advanced AI chatbots to offer round-the-clock customer support. Address common queries, resolve issues, and guide users through their shopping journey seamlessly.

Over 600+ Merchants have increased AOV and LTV through QuickReply

Handle Common Customer Queries Faster

Answer frequently asked questions about your products, purchase policies, order-related doubts and more on WhatsApp.

QuickReply.ai helps you set up smart automations with pre-trained eCommerce chatbots to address and resolve customer queries in real-time with one-on-one communication.

SVG Icons for WhatsApp Customer service and support Use-cases

40+ pre-trained eCommerce chatbots for FAQ automation

SVG Icons for WhatsApp Customer service and support Use-cases

One inbox to manage incoming queries

SVG Icons for WhatsApp Customer service and support Use-cases

Personalization of WhatsApp messages

Product Mockups and Graphics for WhatsApp Customer service and support Use-cases

Offering Proactive Customer Support And Service On WhatsApp

Do more with the chat interface of WhatsApp using QuickReply.ai. Engage customers in two-way conversations to offer efficient customer support and service.

Product Mockups and Graphics for WhatsApp Customer service and support Use-cases

Collect Customer Feedback Through Conversations

As per Gartner, 79% of consumers are willing to share feedback, when asked.

Use WhatsApp to reach out to customers and seek feedback on their shopping experience as well as purchases.

QuickReply.ai helps you leverage the conversational flow of the channel to communicate proactively with customers, understand their experiences and get meaningful inputs.

Well, customer feedback should matter to your business, as much as anything else. And when there is an excellent platform like WhatsApp, brands should not think twice about reaching out to customers and soliciting feedback from them.

The conversational flow of the channel makes it one of the key tools in collecting customer feedback and sensing the mood of customers.

TESTIMONIALS

Get more sales and grow your online business with WhatsApp Marketing

QuickReply.ai combines the power of automations, smart integrations and chatbots to help you do more with one app, alongside other powerful features.

Waves - Bottom Haze

Quickreply's Welcome pop-up Whatsapp solution got us over 40,000 additional leads that we were losing in our business process! The ROI from the campaign has been a fantastic 93x.

taniya-chakraborty-auli-lifestyle

Taniya Chakraborty

Performance Marketing Manager at Auli Lifestyle

“One of the finest product with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”

Gaurav Kumar Profile Picture

Gaurav Kumar

G2 Company Logo

“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”

Deepak Aggarwal Profile Picture

Deepak Aggarwal

Founder at Auric

G2 Company Logo

“Just getting started. It's pretty good at creating decent responses. I've got it working on both a web site and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”

Richard Berry Profile Picture

Richard Berry

Meta Company Logo Icon

“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”

Karan Pahwa Profile Picture

Karan Pahwa

Founder at The Pillow Company

G2

“QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.”

Anvita R Profile Picture

Anvita R

Customer Relationship Manager

G2 logo

Send Order Status Updates And Alerts

A big part of customer experience is how they feel after making a purchase from you.

With WhatsApp Business API and QuickReply.ai, you can use the channel to keep customers in the loop at all times.

Send out order status updates proactively and other key information related to their purchase.

Product Mockups and Graphics for WhatsApp Customer service and support Use-cases

FAQs

Still have questions?

Reach out and discover how our product can make your WhatsApp Marketing experience a breeze.

Tap Into The Power Of Conversations With WhatsApp Marketing Using QuickReply.ai

Book a demo and we will get you started on proven WhatsApp marketing strategies