Quickreply's Welcome pop-up Whatsapp solution got us over 40,000 additional leads that we were losing in our business process! The ROI from the campaign has been a fantastic 93x.
Taniya Chakraborty
Performance Marketing Manager
WHATSAPP MULTI-AGENT PLATFORM
2x Agent Productivity With QuickReply's Multi-Agent WhatsApp Platform
Smart routing, context-rich chat transfers, and custom tags—everything your agents need in a platform to deliver quick, personalized customer service while keeping conversations organized.
1000+ dtc BRANDS use quickreply to streamline their customer communication efforts
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How QuickReply Simplifies
Customer Communication
Smart Agent Routing
Automatically assign chats to the right team. Sales queries go to sales; support queries to support. Agents share the workload evenly.
Context-Rich Chat Transfers
See all customer chats in one place. Tag, categorize, and summarize conversations easily. Segment users based on interactions.
Customizable Tags for Better Filtering
Add tags to chats like "sales lead" or "VIP customer." Customize tags to fit your needs. Filter and find important conversations easily.
In-Panel Order Creation
Create orders and apply discount coupons directly within the chat panel. Streamline the sales process without leaving the conversation.
Invoice Management
Generate and send invoices right from the chat. Keep the sales flow uninterrupted.
Advanced Segmentation
Use custom tags and filters to segment customers. Target follow-ups and marketing campaigns effectively.
How Top DTC Brands Use
QuickReply's Multi-Agent Platform
Efficient Support
Personalized Help
Access customer history to offer tailored assistance.
Quick Replies
Agents respond promptly, improving customer satisfaction.
Sales Management
Follow-Up Reminders
Set reminders to reconnect with potential customers.
Lead Tagging
Identify and prioritize sales leads with custom tags.
Team Collaboration
Agent Alerts
Receive WhatsApp notifications when a new chat arrives or is assigned.
Feedback Gathering
Collect customer feedback during conversations.
Proactive Messages
Reach out with updates and special offers.
Customer Engagement
Agent Alerts
Receive WhatsApp notifications when a new chat arrives or is assigned.
Feedback Gathering
Collect customer feedback during conversations.
Proactive Messages
Reach out with updates and special offers.
Workflow Organization
Automated Assignments
Chats automatically go to available agents.
Custom Tags
Use tags like 'Sales Lead' or 'Support' to organize chats.
Performance Tracking
Agent Metrics
Monitor response times and efficiency.
Satisfaction Scores
Keep an eye on customer happiness levels.
Global Communication
Language Support
Chat with customers in different languages.
Time Zone Scheduling
Send messages at times that suit your customers.
Secure Interactions
Compliance Ready
Meet legal standards for communication.
Data Protection
Keep customer information safe during chats.
System Integration
CRM Sync
Connect QuickReply with your existing CRM.
E-commerce Access
View order, shopify details right within the chat.
Order Creation
Agents can create orders directly and apply discounts on the dashboard.
Advanced Routing
Skill-Based Assignment
Route queries based on agent expertise.
Smart Agent Routing
Automatically assign chats to the right team. Sales queries go to sales; support queries to support.
Workload Balancing
Distribute chats based on agent bandwidth.
Contextual Transfers
Context-Rich Chat Transfers
Transfer chats to other agents with full conversation context.
Seamless Handoffs
Ensure smooth transitions without losing information.
Automated Workflows
Automated Follow-Ups
Set up messages that automatically follow up with customers.
Automated Greeting Messages
Automatically send welcome messages when a customer starts a chat. Engage instantly and set a positive tone.
Scheduled Messages
Agents can schedule messages to be sent at optimal times.
Knowledge Base Integration
Instant Access to FAQs
Agents quickly access FAQs to provide swift answers.
Share Help Articles
Send customers helpful articles directly within the chat.
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1000+ Successful Businesses Rely on QuickReply.ai
It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/ growing businesses!
Yamini Beri
Growth & Digital Marketing
QuickReply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by QuickReply's service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.
Bharti
Marketing Manager
I was initially skeptical about QuickReply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only QuickReply, but also all of the other processes on the website. They take the time to create an abandoned cart flow that works best for your business. I've been using QuickReply for months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.
Cindrella Renji
Founder @ BCOS Its Silver
The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.
Dhiraj Jindal
Founder at Meadbery
“One of the finest products with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”
Gaurav Kumar
Head of E-commerce
“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”
Deepak Aggarwal
Founder at Auric
“Just getting started. It's pretty good at creating responses. I've got it working on both a website and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”
Richard Berry
Marketing Manager
“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”
Karan Pahwa
Founder at The Pillow Company
QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.
Anvita Rao
Head of Customer Relationship Manager
