Most post-purchase anxiety happens in silence. Automatically notify customers at every order stage over WhatsApp, RCS, and SMS and turn that silence into trust.
Rated 4.9 on G2 and Shopify App Store
From checkout to delivery without lifting a finger
Trigger messages the moment an order is confirmed, packed, shipped, or delivered
Connect directly with Shopify and your logistics provider to pull real-time status
No manual intervention needed at any stage
Reach customers on the channel they actually use
Send updates over WhatsApp, RCS, or SMS based on what works for each customer
Fall back automatically if a channel fails — so no update ever goes missing
One setup. Every channel covered.
Updates that feel personal, not automated
Add the customer's name, product name, and tracking link inside every message
Use branded message templates approved for WhatsApp delivery
Keep the tone consistent with how your brand speaks
Plug in Shopify or your OMS. Order status starts flowing in automatically.
Pick which stages send a message. Everything else stays quiet.
Add name, order ID, tracking link. Approve once. Runs forever.
Switch on WhatsApp, RCS, or SMS. Delivery, fallback, and retry handled automatically.
AAYNA Clinic turns high-intent clicks into confirmed bookings with WhatsApp
Discover how AAYNA Clinic boosted patient bookings by 74%, cut no-shows by half, and achieved 91% campaign open rates with QuickReply.ai’s WhatsApp automation.
12%
less no-show rate
91%
broadcast open rate
23%
more conversion rate
It’s a splendid product. The platform is affordable and supports special customisations. We had cross-integration requirements with internal software, and everything worked smoothly. QuickReply makes WhatsApp marketing easy and reliable. The team is supportive and delivers on time. Highly recommended for small and growing businesses.
Yamini Beri
Growth & Digital Marketing
One of the finest products backed by a highly experienced team. They understand requirements quickly and implement fast. For teams with fewer employees who still want to scale customer interactions, QuickReply.ai is a strong solution.
Gaurav Kumar
Head of E-commerce
Just getting started, but the product already delivers solid responses. It works well across web and Facebook. The tech support team is responsive and helped answer all beginner questions quickly.
Richard Berry
Marketing Manager
The QuickReply team understands our needs and is genuinely helpful. Customer service is excellent, and Neha has done a wonderful job. The product helps us connect with customers easily, and the overall service experience has been impressive.
Bharti
Marketing Manager
The app has a user-friendly interface and efficient features that make communication effortless. What stands out is the customer service. The product simplifies CTWA ads and keeps conversations organised. QuickReply has become a core part of my daily workflow.
Dhiraj Jindal
Founder, Meadbery
For every problem, there is a solution. The team understands use cases deeply and customises features to match our needs. Customer service is taken seriously, with quick responses and reliable account management.
Deepak Aggarwal
Founder, Auric
QuickReply.ai is the WhatsApp marketing solution we were looking for. The support team is proactive and helps us understand features and capabilities clearly, enabling us to build a comprehensive WhatsApp marketing strategy.
Karan Pahwa
Founder, The Pillow Company
You’re in good company
Trusted by brands across industries, geographies, and sizes, including those servicing both B2B and B2C markets.
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Security you can trust
As a data company, we understand the importance of keeping your company’s data secure.
Integration with your tools
Seamlessly connect the database and applications you rely on to scale your business.
An automated order update is a message sent to your customer the moment their order status changes — confirmed, shipped, out for delivery, or delivered — without anyone on your team doing it manually.
QuickReply sends order updates over WhatsApp, RCS, and SMS. If one channel fails, it falls back to the next automatically.
Yes. QuickReply integrates directly with Shopify. Order status changes trigger messages automatically without any manual input.
Yes. Every message can include the customer name, order ID, product name, and tracking link. Templates are set up once and reuse across every order.
No. QuickReply is built for marketing and ops teams. Most brands go live without any engineering involvement.
QuickReply retries failed messages and falls back to alternate channels automatically so no customer misses an update.
Brands using automated order updates typically see a significant drop in WISMO queries — the most common reason customers contact support.
