Loved by Brands Across the Globe

See what leading brands have to say about their experience with QuickReply.ai

Powering 1500+ businesses across 29 countries

Food & Beverage
To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations.
Deepak Aggarwal
Founder at Auric

What our Customers Say

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If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.
Home & Living
To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations
Health & Wellness
As a brand NUD, we are helpful with the QuickReply.ai Product, as an ecommerce brand, dealing with huge number of customer become easy with the chatbot, COD confirmation become easier and hassle free with QuickReply. The customer service and the Technical Team is very good and very helpful.
Fashion & Apparel
At MyHues, we started using QuickReply early on because abandoned cart retention was a challenge for us from the beginning. Having used their service in my previous employment, QuickReply was my first choice for our startup, and it turned out to be the right one.

Their customer support team, especially Rochan and Rinkesh, has been consistently responsive and supportive. Every query, big or small, has been addressed quickly, which made a huge difference during our growth phase. The platform’s UI is intuitive and beginner-friendly, making it easy to manage even if you’re using a WhatsApp CRM for the first time. Results of our abandoned carts Campaigns have been far more effective for us than traditional email retention campaigns.

Highly recommended for bootstrapped startups, QuickReply offers true value for money, not just in terms of functionality, but also with the dedicated support team that’s always ready to help. I’d highly recommend their service to any new business looking to improve retention and engagement on WhatsApp.
Beauty Cosmetics
QuickReply has been one of the best service providers we've worked with, especially when it comes to API support and execution. A special mention to our POC, Neha Arora — she has truly been exceptional. Neha not only looks after everything end to end but also proactively suggests new ideas to help us improve our flows. No matter how small the doubt is, she always takes the time to clarify, guide, and ensure everything runs smoothly. Any issue we've ever raised has been resolved quickly because of her dedication. Really appreciate the support from the QuickReply team — highly recommended!
Beauty Cosmetics
We are highly satisfied with the service and solutions provided by QR. Their team helped us improve our retention revenue. Making broadcasts and campaigns is super simple with the guidance of our POC. Must try. Highly recommended.
Health & Wellness
I've been using Quickreply for my WhatsApp needs, and I must say, their service is exceptional! The platform is user-friendly, reliable, and offers excellent features for business communication. Their customer support is prompt and always helpful. Highly recommended for anyone looking to enhance their WhatsApp engagement!
Beauty Cosmetics
The setup was incredibly straightforward, and the documentation provided was clear and easy to follow. The ability to send notifications, updates, and customer support messages directly through WhatsApp has significantly improved our communication efficiency.
Food & Beverage
QuickReply has proven to be a game-changer for our online store, providing a seamless integration with our Shopify platform. The team behind QuickReply has been incredibly supportive and responsive, guiding us through the setup process with ease. One of the most impressive aspects of QuickReply is its ability to facilitate quick and efficient responses to customer inquiries. The name itself is a testament to its speed and efficiency. We've noticed a significant increase in customer satisfaction since implementing QuickReply, as customers appreciate the prompt and helpful responses they receive.
Beauty Cosmetics
The team has been one of the most responsive teams within shopify apps. The requirements were fulfilled within a day. It was very convenient and fast to get the broadcast up and running within couple of hours. It has been a very pleasant experience.
Jewellery & Accessories
This app is excellent for integrating WhatsApp into your store operations. It streamlines communication with customers and enhances overall engagement. The customer support team is responsive and very helpful, assisting promptly with any issues related to the app or the WhatsApp API. Highly recommended for businesses looking to leverage WhatsApp for better connectivity with their customers!
Jewellery & Accessories
Significantly improved our response rate, especially with customers who typically don't engage via email — with quick replies and efficient resolution.
Fashion & Apparel
Appreciated the easy-to-navigate interface, convenience of accessible support, and ability to customize features for streamlined customer communication.
Beauty Cosmetics
Reported exceptional customer support and constant feature upgrades with a responsive, knowledgeable team. Noted the standard plan offers a comprehensive suite of features making it cost-effective.
Fashion & Apparel
We had a good experience with Quick Reply. The support was excellent as well, and the dashboard is seamless and works wonderfully. It helped us get traction from the retention. I am enjoying Quick Reply and will recommend it.
Home & Living
We recently integrated the WhatsApp CRM tool into our Shopify store, and it has significantly enhanced our customer communication and service. The seamless integration, automated messaging, and robust CRM capabilities have improved our efficiency and customer satisfaction. The tool's analytics provide valuable insights, and the responsive support team ensures we maximize its potential. Overall, this tool offers excellent value for money and has positively impacted our sales and customer loyalty. Highly recommended!
Fashion & Apparel
Amazing app for remarketing and converting abandoned carts for our store. And super helpful customer staff especially Debanita.
Fashion & Apparel
"The dashboard seems pretty handy, it's easy to understand and use. It has really helped us with our communications to our customers."
Beauty Cosmetics
This application has worked well for us. The automatic retry and Shopify segment integration has made broadcasting easy.
Jewellery & Accessories
The customer service is exceptionally prompt, which is the best part. While most apps have all the features, for us, being non-technical, the quick response from the technical and customer service team was a crucial factor in choosing Quickreply. The team is always ready to help and ensures things happen swiftly.
Fashion & Apparel
WhatsApp panel elevated client connections. Thanked support staff for outstanding support and guidance throughout setup.
Beauty Cosmetics
QuickReply is an exceptional WhatsApp API service provider! Notes the user-friendly interface and powerful features for boosting customer engagement and satisfaction.
Everyday Essentials
After comparing multiple WhatsApp API solutions, declares QuickReply a game-changer. Emphasizes best-in-class features and exceptional customization. Notes the Plus Plan is worth the investment and thanks specific team members Deepash, Rahul, and Rinkesh.
Hobby, Craft & Gifting
The Quickreply team is truly outstanding! Their prompt responses, seamless support, and exceptional service make working with them a pleasure. Highly recommend for hassle-free and efficient marketing solutions!
Jewellery & Accessories
They are really good and helpful. I have been dealing with Rahul and he is really attentive and explains very well the whole process.
Food & Beverage
It's a splendid product. They are affordable and do special customisations too! QR will make your WhatsApp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/growing businesses!
Jewellery & Accessories
Fantastic app for whatsapp marketing. Support is exceptional and of highest standards in the industry. Highly recommend Quickreply for Shopify stores.
Food & Beverage
Best app, very fast responding team, very supportive — after one year with them they still give the full support as the first day. Cost-effective app. We really like this app.
Fashion & Apparel
Customer support for this app is absolutely great — especially Utkarsh Kala who is always prompt and very competent! Has helped me to increase conversions.
Fashion & Apparel
The experience is good so far with Quick Reply. Their assistance is to the point and available all the time. Recommended.
Beauty Cosmetics
Amazing tool, after trying 3-4 options we finally settled with Quickreply. Great support — quick response and helps with all the queries.
Health & Wellness
The support team is incredibly accommodating, ensuring I grasped Quick Reply itself, but also the entire spectrum of operations on the platform. They dedicated the effort to tailor an abandoned cart strategy that perfectly suits my business. I recommend it for any small or medium-sized enterprise. It is also affordable and user friendly!
Fashion & Apparel
We are using this app for 6 months now and it has been a good experience so far. The app is easy to use and the customer support is very prompt and helpful.
Fashion & Apparel
Quick Reply team understands our needs and is being helpful! The customer service is great and Neha is doing a wonderful job. We are really impressed by Quick Reply service. This tool really helps to connect with customers easily.
Health & Wellness
I recently had the opportunity to use QuickReply, a remarkable app designed for WhatsApp marketing, and I must say I am thoroughly impressed. This powerful tool has significantly enhanced my marketing strategies, enabling me to effortlessly engage with my target audience on WhatsApp.
Jewellery & Accessories
Great Team. Fantastic Support. Really supportive and polite people. Especially Rochan from CS. Good Job.
Health & Wellness
The app has revolutionized message handling and automations on the Shopify platform. Users praise the intuitive interface and efficient features for streamlining communication, marketing, and retention processes. WhatsApp automations help reach international customers effectively. Special recognition for team member Rahul.
Fashion & Apparel
Great software and great support by Debanita. Easy to implement, fairly priced and a certain quantifiable tool for business.
Food & Beverage
The app transformed message handling on Shopify with a user-friendly interface. Customer support from Utkarsh received particular praise for quick, attentive service and going beyond expectations to ensure customer satisfaction. The platform streamlines CTWA Ads and conversation organization.
Health & Wellness
Service is great.
Jewellery & Accessories
Great service and a very supportive team!
Beauty Cosmetics
Nice app with the good customer support team.
Beauty Cosmetics
The support, the service a client wants is only available with Quickreply. The team is very enthusiastic and I recommend this app to all the ECOM owners.
Health & Wellness
Good UI/UX and Superb ROI.
Jewellery & Accessories
This app is a game-changer for boosting customer engagement! The automated messaging and customizable campaigns make marketing effortless.
Fashion & Apparel
The team of Quickreply is a bunch of people who work day and night to make their customers approach audience in a fast and effective way.
Hobby, Craft & Gifting
Highly recommended if you want customer engagement. They have a really good support team as well.
Health & Wellness
Great app.
IT & Digital Services
Detailed review about streamlining business and support with QuickReply.
Everyday Essentials
Very customizable software with the best client support.
Health & Wellness
We partnered with QuickReply.ai to implement WhatsApp automation for our Agaro and LuvLap websites, and the experience has been excellent. Their ability to understand our business needs and deliver solutions within reasonable timelines, made the implementation process smooth and efficient. The WhatsApp automation has had a meaningful impact on both our sales conversion rates and overall customer journey.
Home & Living
To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They always ensure great response time.
Health & Wellness
As a brand NUD, we are helpful with the QuickReply.ai Product, as an ecommerce brand, dealing with huge number of customer become easy with the chatbot, COD confirmation become easier and hassle free with QuickReply. The customer service and the Technical Team is very good and very helpful.
Fashion & Apparel
At MyHues, we started using QuickReply early on because abandoned cart retention was a challenge for us from the beginning. Having used their service in my previous employment, QuickReply was my first choice for our startup, and it turned out to be the right one.

The platform’s UI is intuitive and beginner-friendly, making it easy to manage even if you’re using a WhatsApp CRM for the first time. Results of our abandoned carts Campaigns have been far more effective for us than traditional email retention campaigns.
Beauty & Personal Care
QuickReply has been one of the best service providers we've worked with, especially when it comes to API support and execution. No matter how small the doubt is, they always take the time to clarify, guide, and ensure everything runs smoothly. Any issue we've ever raised has been resolved quickly because of their dedication. Really appreciate the support from the QuickReply team — highly recommended!
Beauty & Personal Care
We are highly satisfied with the service and solutions provided by QR. Their team helped us improve our retention revenue. Making broadcasts and campaigns is super simple with the guidance of our POC. Must try. Highly recommended.
Health & Wellness
The platform is user-friendly, reliable, and offers excellent features for business communication. Their customer support is prompt and always helpful. Highly recommended for anyone looking to enhance their WhatsApp engagement!
Beauty & Personal Care
The setup was incredibly straightforward, and the documentation provided was clear and easy to follow. The ability to send notifications, updates, and customer support messages directly through WhatsApp has significantly improved our communication efficiency.
Food & Beverage
The team behind QuickReply has been incredibly supportive and responsive, guiding us through the setup process with ease. One of the most impressive aspects of QuickReply is its ability to facilitate quick and efficient responses to customer inquiries. The name itself is a testament to its speed and efficiency. We've noticed a significant increase in customer satisfaction since implementing QuickReply, as customers appreciate the prompt and helpful responses they receive.
Beauty & Personal Care
The team has been one of the most responsive teams within shopify apps. The requirements were fulfilled within a day. It was very convenient and fast to get the broadcast up and running within couple of hours. It has been a very pleasant experience.
Jewellery & Accessories
This app is excellent for integrating WhatsApp into your store operations. It streamlines communication with customers and enhances overall engagement. The customer support team is responsive and very helpful, assisting promptly with any issues.
Jewellery & Accessories
Significantly improved our response rate, especially with customers who typically don't engage via email — with quick replies and efficient resolution.
Fashion & Apparel
Appreciated the easy-to-navigate interface, convenience of accessible support, and ability to customize features for streamlined customer communication.
Beauty & Personal Care
Reported exceptional customer support and constant feature upgrades with a responsive, knowledgeable team. Noted the standard plan offers a comprehensive suite of features making it cost-effective.
Fashion & Apparel
We had a good experience with Quick Reply. The support was excellent as well, and the dashboard is seamless and works wonderfully. It helped us get traction from the retention. I am enjoying Quick Reply and will recommend it.
Home & Living
We recently integrated the WhatsApp CRM tool into our Shopify store, and it has significantly enhanced our customer communication and service. The seamless integration, automated messaging, and robust CRM capabilities have improved our efficiency and customer satisfaction. The tool's analytics provide valuable insights, and the responsive support team ensures we maximize its potential. Overall, this tool offers excellent value for money and has positively impacted our sales and customer loyalty. Highly recommended!
Fashion & Apparel
Amazing app for remarketing and converting abandoned carts for our store. And super helpful customer staff especially Debanita.
Fashion & Apparel
The dashboard seems pretty handy, it's easy to understand and use. It has really helped us with our communications to our customers.
Beauty & Personal Care
Great service and a very supportive team!
Beauty & Personal Care
The customer service is exceptionally prompt, which is the best part. While most apps have all the features, for us, being non-technical, the quick response from the technical and customer service team was a crucial factor in choosing Quickreply. The team is always ready to help and ensures things happen swiftly.
Food & Beverage
WhatsApp panel elevated client connections. Thanked support staff for outstanding support and guidance throughout setup.
Beauty & Personal Care
QuickReply is an exceptional WhatsApp API service provider! Notes the user-friendly interface and powerful features for boosting customer engagement and satisfaction.
Everyday Essentials
After comparing multiple WhatsApp API solutions, declares QuickReply a game-changer. Emphasizes best-in-class features and exceptional customization. Notes the Plus Plan is worth the investment.
Hobby, Craft & Gifting
The Quickreply team is truly outstanding! Their prompt responses, seamless support, and exceptional service make working with them a pleasure. Highly recommend for hassle-free and efficient marketing solutions!
Jewellery & Accessories
They are really good and helpful. I have been dealing with their customer support team and they are really attentive and explains very well the whole process.
Food & Beverage
It's a splendid product. They are affordable and do special customisations too! QR will make your WhatsApp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time.
Jewellery & Accessories
Best app, very fast responding team, very supportive — after one year with them they still give the full support as the first day. Cost-effective app. We really like this app.
Fashion & Apparel
The experience is good so far with Quick Reply. Their assistance is to the point and available all the time. Recommended.
Beauty & Personal Care
Fantastic app for whatsapp marketing. Support is exceptional and of highest standards in the industry. Highly recommend Quickreply for Shopify stores.
Food & Beverage
The support team is incredibly accommodating, ensuring I grasped Quick Reply itself, but also the entire spectrum of operations on the platform. They dedicated the effort to tailor an abandoned cart strategy that perfectly suits my business.
Fashion & Apparel
Customer support for this app is absolutely great — especially Utkarsh Kala who is always prompt and very competent! Has helped me to increase conversions.
Fashion & Apparel
Amazing tool, after trying 3-4 options we finally settled with Quickreply. Great support — quick response and helps with all the queries.
Health & Wellness
Quick Reply team understands our needs and is being helpful! The customer service is great and Neha is doing a wonderful job. We are really impressed by Quick Reply service. This tool really helps to connect with customers easily.
Health & Wellness
Highly recommended if you want customer engagement. They have a really good support team as well.
IT & Digital Services
Very customizable software with the best client support.
Health & Wellness
I recently had the opportunity to use QuickReply, a remarkable app designed for WhatsApp marketing, and I must say I am thoroughly impressed. This powerful tool has significantly enhanced my marketing strategies, enabling me to effortlessly engage with my target audience on WhatsApp.
Jewellery & Accessories
Great software and great support by Debanita. Easy to implement, fairly priced and a certain quantifiable tool for business.
Food & Beverage
The app has revolutionized message handling and automations on the Shopify platform. They offer an intuitive interface and efficient features for streamlining communication, marketing, and retention processes. WhatsApp automations help reach international customers effectively.
Fashion & Apparel
Service is great.
Jewellery & Accessories
The app transformed message handling on Shopify with a user-friendly interface. Customer support from Utkarsh received particular praise for quick, attentive service and going beyond expectations to ensure customer satisfaction. The platform streamlines CTWA Ads and conversation organization.
Health & Wellness
Nice app with the good customer support team.
Beauty & Personal Care
This application has worked well for us. The automatic retry and Shopify segment integration has made broadcasting easy.
Jewellery & Accessories
Good UI/UX and Superb ROI.
Jewellery & Accessories
The support, the service a client wants is only available with Quickreply. The team is very enthusiastic and I recommend this app to all the ECOM owners.
Health & Wellness
If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.
Home & Living
This app is a game-changer for boosting customer engagement! The automated messaging and customizable campaigns make marketing effortless.
Fashion & Apparel
Great app.
Health & Wellness
We are using this app for 6 months now and it has been a good experience so far. The app is easy to use and the customer support is very prompt and helpful.
Home & Living
Great Team. Fantastic Support. Really supportive and polite people. Especially Rochan from CS. Good Job.
Health & Wellness
Detailed review about streamlining business and support with QuickReply.
Everyday Essentials
The setup was incredibly straightforward, and the documentation provided was clear and easy to follow. The ability to send notifications, updates, and customer support messages directly through WhatsApp has significantly improved our communication efficiency.
Food & Beverage
Great software and great support by Debanita. Easy to implement, fairly priced and a certain quantifiable tool for business.
Food & Beverage
Fantastic app for whatsapp marketing. Support is exceptional and of highest standards in the industry. Highly recommend Quickreply for Shopify stores.
Food & Beverage
They are really good and helpful. I have been dealing with their customer support team and they are really attentive and explains very well the whole process.
Food & Beverage
The customer service is exceptionally prompt, which is the best part. While most apps have all the features, for us, being non-technical, the quick response from the technical and customer service team was a crucial factor in choosing Quickreply. The team is always ready to help and ensures things happen swiftly.
Food & Beverage
At MyHues, we started using QuickReply early on because abandoned cart retention was a challenge for us from the beginning. Having used their service in my previous employment, QuickReply was my first choice for our startup, and it turned out to be the right one.

The platform’s UI is intuitive and beginner-friendly, making it easy to manage even if you’re using a WhatsApp CRM for the first time. Results of our abandoned carts Campaigns have been far more effective for us than traditional email retention campaigns.
Beauty & Personal Care
The experience is good so far with Quick Reply. Their assistance is to the point and available all the time. Recommended.
Beauty & Personal Care
"The dashboard seems pretty handy, it's easy to understand and use. It has really helped us with our communications to our customers."
Beauty & Personal Care
QuickReply has been one of the best service providers we've worked with, especially when it comes to API support and execution. No matter how small the doubt is, they always take the time to clarify, guide, and ensure everything runs smoothly. Any issue we've ever raised has been resolved quickly because of their dedication. Really appreciate the support from the QuickReply team — highly recommended!
Beauty & Personal Care
WhatsApp panel elevated client connections. Thanked support staff for outstanding support and guidance throughout setup.
Beauty & Personal Care
Nice app with the good customer support team.
Beauty & Personal Care
Great service and a very supportive team!
Beauty & Personal Care
The platform is user-friendly, reliable, and offers excellent features for business communication. Their customer support is prompt and always helpful. Highly recommended for anyone looking to enhance their WhatsApp engagement!
Beauty & Personal Care
The team behind QuickReply has been incredibly supportive and responsive, guiding us through the setup process with ease. One of the most impressive aspects of QuickReply is its ability to facilitate quick and efficient responses to customer inquiries. The name itself is a testament to its speed and efficiency. We've noticed a significant increase in customer satisfaction since implementing QuickReply, as customers appreciate the prompt and helpful responses they receive.
Beauty & Personal Care
Appreciated the easy-to-navigate interface, convenience of accessible support, and ability to customize features for streamlined customer communication.
Beauty & Personal Care
Great Team. Fantastic Support. Really supportive and polite people. Especially Rochan from CS. Good Job.
Health & Wellness
The support, the service a client wants is only available with Quickreply. The team is very enthusiastic and I recommend this app to all the ECOM owners.
Health & Wellness
Very customizable software with the best client support.
Health & Wellness
The app transformed message handling on Shopify with a user-friendly interface. Customer support from Utkarsh received particular praise for quick, attentive service and going beyond expectations to ensure customer satisfaction. The platform streamlines CTWA Ads and conversation organization.
Health & Wellness
Quick Reply team understands our needs and is being helpful! The customer service is great and Neha is doing a wonderful job. We are really impressed by Quick Reply service. This tool really helps to connect with customers easily.
Health & Wellness
We are highly satisfied with the service and solutions provided by QR. Their team helped us improve our retention revenue. Making broadcasts and campaigns is super simple with the guidance of our POC. Must try. Highly recommended.
Health & Wellness
Great app.
Health & Wellness
Amazing tool, after trying 3-4 options we finally settled with Quickreply. Great support — quick response and helps with all the queries.
Health & Wellness
To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They always ensure great response time.
Health & Wellness
The team has been one of the most responsive teams within shopify apps. The requirements were fulfilled within a day. It was very convenient and fast to get the broadcast up and running within couple of hours. It has been a very pleasant experience.
Jewellery & Accessories
Good UI/UX and Superb ROI.
Jewellery & Accessories
This app is excellent for integrating WhatsApp into your store operations. It streamlines communication with customers and enhances overall engagement. The customer support team is responsive and very helpful, assisting promptly with any issues.
Jewellery & Accessories
The Quickreply team is truly outstanding! Their prompt responses, seamless support, and exceptional service make working with them a pleasure. Highly recommend for hassle-free and efficient marketing solutions!
Jewellery & Accessories
It's a splendid product. They are affordable and do special customisations too! QR will make your WhatsApp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time.
Jewellery & Accessories
Service is great.
Jewellery & Accessories
This application has worked well for us. The automatic retry and Shopify segment integration has made broadcasting easy.
Jewellery & Accessories
I recently had the opportunity to use QuickReply, a remarkable app designed for WhatsApp marketing, and I must say I am thoroughly impressed. This powerful tool has significantly enhanced my marketing strategies, enabling me to effortlessly engage with my target audience on WhatsApp.
Jewellery & Accessories
Highly recommended if you want customer engagement. They have a really good support team as well.
IT & Digital Services
We partnered with QuickReply.ai to implement WhatsApp automation for our Agaro and LuvLap websites, and the experience has been excellent. Their ability to understand our business needs and deliver solutions within reasonable timelines, made the implementation process smooth and efficient. The WhatsApp automation has had a meaningful impact on both our sales conversion rates and overall customer journey.
Home & Living
We had a good experience with Quick Reply. The support was excellent as well, and the dashboard is seamless and works wonderfully. It helped us get traction from the retention. I am enjoying Quick Reply and will recommend it.
Home & Living
We are using this app for 6 months now and it has been a good experience so far. The app is easy to use and the customer support is very prompt and helpful.
Home & Living
If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.
Home & Living
QuickReply is an exceptional WhatsApp API service provider! Notes the user-friendly interface and powerful features for boosting customer engagement and satisfaction.
Everyday Essentials
Detailed review about streamlining business and support with QuickReply.
Everyday Essentials
As a brand NUD, we are helpful with the QuickReply.ai Product, as an ecommerce brand, dealing with huge number of customer become easy with the chatbot, COD confirmation become easier and hassle free with QuickReply. The customer service and the Technical Team is very good and very helpful.
Fashion & Apparel
Significantly improved our response rate, especially with customers who typically don't engage via email — with quick replies and efficient resolution.
Fashion & Apparel
We recently integrated the WhatsApp CRM tool into our Shopify store, and it has significantly enhanced our customer communication and service. The seamless integration, automated messaging, and robust CRM capabilities have improved our efficiency and customer satisfaction. The tool's analytics provide valuable insights, and the responsive support team ensures we maximize its potential. Overall, this tool offers excellent value for money and has positively impacted our sales and customer loyalty. Highly recommended!
Fashion & Apparel
Reported exceptional customer support and constant feature upgrades with a responsive, knowledgeable team. Noted the standard plan offers a comprehensive suite of features making it cost-effective.
Fashion & Apparel
Best app, very fast responding team, very supportive — after one year with them they still give the full support as the first day. Cost-effective app. We really like this app.
Fashion & Apparel
Amazing app for remarketing and converting abandoned carts for our store. And super helpful customer staff especially Debanita.
Fashion & Apparel
The support team is incredibly accommodating, ensuring I grasped Quick Reply itself, but also the entire spectrum of operations on the platform. They dedicated the effort to tailor an abandoned cart strategy that perfectly suits my business.
Fashion & Apparel
Customer support for this app is absolutely great — especially Utkarsh Kala who is always prompt and very competent! Has helped me to increase conversions.
Fashion & Apparel
The app has revolutionized message handling and automations on the Shopify platform. They offer an intuitive interface and efficient features for streamlining communication, marketing, and retention processes. WhatsApp automations help reach international customers effectively.
Fashion & Apparel
This app is a game-changer for boosting customer engagement! The automated messaging and customizable campaigns make marketing effortless.
Fashion & Apparel

Frequently Asked Questions

What is an omnichannel inbox for messaging?

An omnichannel inbox is a single place where your team can see and reply to all customer chats from channels like WhatsApp, your website messenger and Instagram, instead of jumping between different tools and tabs.

Which channels can I connect to this inbox?

You can connect WhatsApp, your web messenger and Instagram, so all new messages, replies and follow-ups from these channels show up in one shared inbox view.

Do I need a separate tool for each channel?

No. The idea of the omnichannel inbox is that your team can log in once, see every active chat across channels and reply from the same screen.

Can I use the same chatbot on WhatsApp, web messenger and Instagram?

Yes. The same chatbot logic can welcome users, answer common questions and collect details on all connected channels, with small tweaks where needed for each channel.

How does handover from chatbot to human work?

The chatbot starts the conversation, asks a few questions and collects context. When a person needs to step in, the chat moves to an agent in the same thread, with the full history visible so the customer does not have to repeat anything.

How does lead assignment work in the inbox?

You can set simple rules so new chats go to the right person or team based on channel, topic, tags or business rules. Each conversation has a clear owner, and agents can mark what happened at the end using simple outcomes.

Can I tag chats and sync that data to my CRM or other systems?

Yes. Agents can add tags and fill key fields inside the inbox. Those tags and fields can be synced to your CRM or other systems where you track leads, customers, students or patients, so records stay aligned.

What kind of filters are available in the inbox?

You can filter chats by agent, channel, status and tags or lead quality. Common views include “My chats”, “Unassigned”, “WhatsApp only”, “New today” or “Hot leads”, and you can save these filters as reusable views.

What analytics do I get from the omnichannel inbox?

You can see how many chats came in, how quickly your team replied, how many were closed and how each agent is performing. You can also look at simple outcomes, such as how many chats turned into qualified leads or solved issues.

Who is this omnichannel inbox designed for?

The inbox works for both ecommerce and non-ecommerce teams. Ecommerce brands use it for orders, returns and repeat purchases, while education, real estate, healthcare and service businesses use it for enquiries, appointments, follow-ups and ongoing support across channels.

Turn 1 time visitor into repeat customer with WhatsApp marketing

Leverage the untapped growth potential of WhatsApp marketing to acquire and retain customers.

Book a Demo