Simplify lead capture, enhance engagement, strengthen support, and accelerate conversions with structured, trigger-based WhatsApp chatbot journeys.
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Rated 4.9 on Shopify and G2
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Discover all the ways users can start a chatbot interaction, from CTWA ads to QR codes and social media DMs. This layer lays the foundation for your automation funnel.
This layer defines how your bot knows what to say. From keyword triggers to smart menus and routing logic, make every reply feel tailored and intuitive.
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Power your chatbot with ready-made blocks like form fillers, option selectors, conditional flows, to handle queries, qualify leads, or recommend products/services with ease.
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Don’t just chat, convert. This layer ensures your bot captures leads, books appointments, escalates to agents, or confirms actions in a seamless and measurable way.
Ad-Based Chatbot Flows
Trigger WhatsApp chatbots directly from your ad campaigns. Great for real-time lead capture while user intent is high.
UTM Tag Personalization
Use UTM parameters to personalize WhatsApp chatbot responses based on campaign source or user journey.
Contextual QR Experiences
Set up different QR-triggered chatbots for stores, packaging, or events to guide users into relevant flows.
Auto-Tag by Source
Automatically tag users by QR source (e.g. "Store", "Brochure") to enable follow-up campaigns later.
Keyword-Based Triggers in DM
Trigger a WhatsApp chatbot flow from specific keywords sent in your Instagram or Facebook DMs.
Social Entry Sync
Convert social DMs into structured WhatsApp conversations, with intent-based flows and response routing.
Page-Based Widget Flows
Launch chatbots based on which page the widget appears on like product, pricing, or contact page.
Instant Auto-Greeting
Start the bot instantly with a pre-filled message, no need to wait for the user to type.
Dynamic Variable Injection
Personalize every reply using user details (e.g., name, past orders) pulled from CRM or prior chats.
Repeat User Recognition
Identify returning users and skip intro steps, tailoring journeys based on previous interactions.
Smart Routing
Use IF-ELSE logic or CRM data (tags, order status, lead stage) to guide users to the most relevant next step.
Button & List Options
Show options as lists, carousels, or quick reply buttons for intuitive selection (e.g., product, service, FAQ paths).
Multi-Step Forms & Validation
Collect structured info (name, email, phone, custom fields) inside WhatsApp, with validation and syncing to Sheets or CRM.
Conditional Branching
Direct users through different flows or ask follow-up questions based on choices and inputs, ensuring relevant outcomes.
Quick Previews & CTAs
Display brief cards about products/services, and enable “View Details” or “Book Now” actions right within chat.
Human Handoff (Agent Transfer)
Seamlessly transfer to a live agent when automation reaches its limit or the user requests help, passing full context along.
Exit Steps & Feedback
Summarize the user’s journey, provide next steps (e.g., “Download Brochure”), and end with a feedback/NPS input.
Fallback Handling & Recovery
Detect unclear inputs, trigger fallback responses, and let users easily retry or return to the main menu.
Multilingual Support
Allow users to choose their language for the entire bot experience, with flows mapped per locale.
Behavior Tagging & Segmentation
Tag users in real-time based on behavior or interest, powering tailored follow-ups and re-engagement.
Analytics & Reporting
Track every key interaction like clicks, form completions, drop-offs, and use these insights to optimize flows.
Fallback Handling
Never leave users stuck, if they enter something unexpected, the bot offers helpful retry options and a quick path back to the main menu.
Multilingual Support
Let users pick their language and get the full chatbot experience in that language, with flows tailored to each locale.
Dynamic Tagging
Instantly tag users based on their actions or interests, then use these segments for smarter follow-ups and targeted journeys.
Analytics Hooks
Track every key action, like clicks and form fills, and use clear reports to improve your chatbot’s performance.
Quick answers to our most asked questions
WhatsApp Chatbot Automation streamlines customer interactions by automating conversations, lead capture, support, and sales on WhatsApp. It uses trigger-based flows, smart routing, and personalized responses to guide users from first contact to conversion.
Users can initiate chatbot conversations through various entry points such as Click-to-WhatsApp ads, QR codes, social media DMs (Instagram/Facebook), or website widgets, each optimized for quick and relevant engagement.
Yes. The chatbot uses dynamic variable injection, pulling user details like name, order history, and previous chats to personalize every response. It also recognizes returning users for more relevant and efficient journeys.
The chatbot can manage a range of workflows including product inquiries, lead qualification, service bookings, feedback collection, FAQs, and more. Structured options (buttons, lists, forms) make interactions fast and intuitive.
Absolutely. When the automation reaches its limit or the user requests live support, chats are seamlessly transferred to a human agent with full conversation context retained.
The chatbot features smart fallback handling and recovery, offering retry options and always providing a path back to the main menu to ensure a smooth experience.
Yes. Users can select their preferred language and experience the entire chatbot journey in that language, with flows tailored for each locale.
Leads and user details are captured through in-chat forms and synced in real time to your CRM or Google Sheets. The chatbot also tags leads by their source (ad, QR, widget, etc.) for effective follow-up.
The system uses dynamic tagging and segmentation based on user behavior and interests. This enables highly targeted follow-ups, broadcasts, and re-engagement campaigns.
The platform tracks all key interactions like button clicks, form submissions, drop-offs, and provides actionable insights to help you optimize your chatbot flows and user experience.
QuickReply.ai makes it easy to set up, customize, and launch your WhatsApp chatbot. Our team can guide you through the entire process, from onboarding to optimization.
Dhiraj Jindal
Founder at Meadbery
The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.
Cindrella Renji
Founder @ BCOS Its Silver
I was initially skeptical about QuickReply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only QuickReply, but also all of the other processes on the website. They take the time to create an abandoned cart flow that works best for your business. I've been using QuickReply for months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.
Bharti
Marketing Manager
QuickReply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by QuickReply's service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.
Yamini Beri
Growth & Digital Marketing
It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/ growing businesses!
Anvita Rao
Head of Customer Relationship Manager
“QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.”
Karan Pahwa
Founder at The Pillow Company
“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”
Richard Berry
Marketing Manager
“Just getting started. It's pretty good at creating responses. I've got it working on both a website and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”
Gaurav Kumar
Head of E-commerce
“One of the finest products with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”
Deepak Aggarwal
Founder at Auric
“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”
Dhiraj Jindal
Founder at Meadbery
The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.
Cindrella Renji
Founder @ BCOS Its Silver
I was initially skeptical about QuickReply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only QuickReply, but also all of the other processes on the website. They take the time to create an abandoned cart flow that works best for your business. I've been using QuickReply for months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.
Bharti
Marketing Manager
QuickReply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by QuickReply's service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.
Yamini Beri
Growth & Digital Marketing
It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/ growing businesses!
Anvita Rao
Head of Customer Relationship Manager
“QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.”
Karan Pahwa
Founder at The Pillow Company
“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”
Richard Berry
Marketing Manager
“Just getting started. It's pretty good at creating responses. I've got it working on both a website and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”
Gaurav Kumar
Head of E-commerce
“One of the finest products with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”
Deepak Aggarwal
Founder at Auric
“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”
Dhiraj Jindal
Founder at Meadbery
The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.
Cindrella Renji
Founder @ BCOS Its Silver
I was initially skeptical about QuickReply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only QuickReply, but also all of the other processes on the website. They take the time to create an abandoned cart flow that works best for your business. I've been using QuickReply for months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.
Bharti
Marketing Manager
QuickReply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by QuickReply's service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.
Yamini Beri
Growth & Digital Marketing
It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/ growing businesses!
Anvita Rao
Head of Customer Relationship Manager
“QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.”
Karan Pahwa
Founder at The Pillow Company
“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”
Richard Berry
Marketing Manager
“Just getting started. It's pretty good at creating responses. I've got it working on both a website and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”
Gaurav Kumar
Head of E-commerce
“One of the finest products with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”
Deepak Aggarwal
Founder at Auric
“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”
Dhiraj Jindal
Founder at Meadbery
The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.
Cindrella Renji
Founder @ BCOS Its Silver
I was initially skeptical about QuickReply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only QuickReply, but also all of the other processes on the website. They take the time to create an abandoned cart flow that works best for your business. I've been using QuickReply for months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.
Bharti
Marketing Manager
QuickReply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by QuickReply's service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.
Yamini Beri
Growth & Digital Marketing
It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/ growing businesses!
Anvita Rao
Head of Customer Relationship Manager
“QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.”
Karan Pahwa
Founder at The Pillow Company
“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”
Richard Berry
Marketing Manager
“Just getting started. It's pretty good at creating responses. I've got it working on both a website and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”
Gaurav Kumar
Head of E-commerce
“One of the finest products with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”
Deepak Aggarwal
Founder at Auric
“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”
It’s not just messaging. It’s marketing, follow-up, and customer service, all on autopilot.