Best DelightChat Alternative 2024

DelightChat Users Pay 33% More Than

Switch to to streamline your marketing, support, and sales automation on WhatsApp at a cheaper rate.

Over 600+ Merchants have increased AOV and LTV through QuickReply

3 Key Reasons Why D2C Brands Choose Over DelightChat


Advanced Customer Segmentation offers advanced segmentation based on purchasing behavior, browsing history, and engagement levels. This has helped clients see significant increases in repeat sales, as they can target customers effectively with personalized recommendations.

QuickReply's Customer Segmentation Graphic - All in one WhatsApp Solution

Get More Than Support

Unlike DelightChat, which primarily focuses on customer support, extends its capabilities to encompass marketing, support, and sales automation, all within WhatsApp. This integrated approach streamlines communication, making it more efficient and impactful.


Complex Chatbot Builder Made Simple

With, create complex, custom chatbots in minutes. These advanced chatbots have helped businesses enhance customer engagement by providing personalized recommendations and support, leading to notable improvements in customer interaction and satisfaction.

QuickReply's Chatbot Builder
QuickReply's Chatbot Builder
QuickReply's Chatbot Builder
QuickReply's Chatbot Builder

Choose a plan that’s right for your business

Turn WhatsApp conversations into conversions at an affordable price vs DelightChat Features Comparison Table Graphic
QuickReply Postive Shopify Reviews Screenshot
QuickReply Positive Shopify Reviews Screenshot

The People Have Spoken!

Shopify merchants have rated 4.9 vs. DelightChat’s 4.7. These are impressive numbers, but one major issue DelightChat users faced was the “non-existent” customer support. Compare that to, which receives accolades on Shopify reviews for its proactive customer success team.

QuickReply Postive Shopify Reviews Screenshot
QuickReply Positive Shopify Reviews Screenshot

How Fares Against DelightChat

Here’s an objective comparison between DelightChat and based on WhatsApp marketing features vs DelightChat Features Comparison Table Graphic

Deep ecosystem of 30+ integrations

Works with the tools that you use every day.

QuickReply Integrations Ecosystem Graphic

Get More Than Just Support

We aim to maximise campaign effectiveness and customer interaction. Our tailored solutions offer more than just support; they're designed to amplify your brand's presence and success.

QuickReply Customer Success Representatives sharing D2C WhatsApp Playbook's to their customers

Event Playbooks

Benefit from our experience with event-specific playbooks (Diwali, Rakshabandhan, BFCM, etc) and hands-on customer success support for your campaigns.

QuickReply Offers Dedicated Customer Support over WhatsApp

Dedicated WhatsApp Group

Receive immediate support through a dedicated WhatsApp group, crucial for resolving urgent issues like template rejections before major events.

QuickReply Customer Success Representative acting as a standby mark ops person and getting their customers WhatsApp Templates approved

Standby MarkOps

Don’t have a dedicated marketing operations expert? Our team will assist you in implementing all available features, such as setting up chatbots.

The Proof Lies in the ROAS

WhatsApp is the growth pad for DTC teams. Saturated by the ad jungle that is Facebook and Instagram, WhatsApp is where transactions are happening. Some numbers from the QuickReply desk

Abandoned Cart Recoveries


Abandoned cart recoveries via QuickReply

Averarge ROAS


Average ROAS of QuickReply customers 

Increasing Contact Database


Increase in phone number collections via WhatsApp popups as opposed to email collections

Daily WhatsApp Messages Sent

10 lakh+

Daily WhatsApp messages pushed by QuickReply customers


What is the difference between DelightChat and offers a more integrated approach to WhatsApp marketing and sales, unlike DelightChat which focuses mainly on customer support, providing enhanced customer segmentation and an advanced chatbot builder, all at a 33% lower cost.

Is free?

No, isn't free. It offers tiered pricing for different business sizes, focusing on D2C brands.

What are the pros and cons of

Pros: Tailored for D2C brands, Shopify integration, advanced segmentation, customizable chatbots, and direct WhatsApp support. Cons: No free version.

What is the use of is a purpose-built WhatsApp Marketing Automation platform built especially for D2C brands and online stores.

Still have questions?

Reach out and discover how our product can make your WhatsApp Marketing experience a breeze.

Looking for an alternative to DelightChat?

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