Turn drop-offs into conversions

For brands losing conversions, re-engage users across WhatsApp, Instagram, Messenger, RCS, and SMS based on real actions.

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Rated 4.9 on G2 and Shopify App Store

Powering 1500+ businesses across 29 countries

Why most retargeting campaigns fail

Users drop off after showing intent, but no timely follow-up happens

Messages feel generic and disconnected from user behavior

Campaigns rely on one channel, missing users where they actually respond

Teams cannot act instantly on real-time actions like clicks or exits

Build retargeting flows that convert

Trigger campaigns from real user behavior

Retarget users based on actions like product views, cart exits, or link clicks

Start campaigns instantly when intent is highest, not hours later

Capture drop-offs across WhatsApp, Instagram, Messenger, webchat, and more

Reach users across the right channels

Send retargeting messages on WhatsApp, Instagram, Messenger, RCS, and SMS

Automatically choose the channel based on user availability or past behavior

Ensure users are reached even if one channel fails or is ignored

Send personalized messages that feel relevant

Show products, offers, or reminders based on exact user activity

Customize messaging using past purchases, browsing behavior, or attributes

Avoid generic blasts by tailoring every message to user context

Build journeys instead of one-time nudges

Create multi-step retargeting flows instead of single reminders

Space out messages based on user response or inactivity

Adjust the journey dynamically based on clicks, replies, or conversions

Recover revenue with smart retries and timing

Retry failed messages automatically without manual effort

Send follow-ups at optimized times to increase response rates

Continue retargeting until user converts or exits the journey

How retargeting campaigns work inside QuickReply.ai

Track user actions across channels

Capture events like clicks, drop-offs, replies, and inactivity in real time

Trigger campaigns based on intent

Start retargeting journeys instantly when users show high intent

Orchestrate messages across channels

Send messages across WhatsApp, Instagram, Messenger, RCS, and SMS with fallback

Personalize every message dynamically

Use user behavior, attributes, and past interactions to tailor content

Measure and optimize performance

Track conversions, responses, and revenue recovered from each campaign

See how we help our customers

AAYNA Clinic turns high-intent clicks into confirmed bookings with WhatsApp

Discover how AAYNA Clinic boosted patient bookings by 74%, cut no-shows by half, and achieved 91% campaign open rates with QuickReply.ai’s WhatsApp automation.

12%

less no-show rate

91%

broadcast open rate

23%

more conversion rate

Read More
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AAYNA Clinic turns high-intent clicks into confirmed bookings with WhatsApp

Discover how AAYNA Clinic boosted patient bookings by 74%, cut no-shows by half, and achieved 91% campaign open rates with QuickReply.ai’s WhatsApp automation.

12%

less no-show rate

91%

broadcast open rate

23%

more conversion rate

Read More
Read More

How Farmley Used WhatsApp to Collect Consumer Insights and Generate 108x ROI

Discover how Farmley generated 216 orders through an incentivized survey campaign.

108.12x

ROI

216

Orders generated

₹162K+

Revenue

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How QuickReply.ai Helped Khivraj Motors Sustain 99%+ WhatsApp Delivery

Discover how Khivraj Motors used QuickReply.ai as the operational backbone for timely promotional broadcasts across multiple automotive business lines.

99.27%

delivery rate across campaigns

42,559

Messages sent across the campaign sample

7,356

Unique engagements generated

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How Louzan Fashion’s Arabic WhatsApp Cart Recovery Journey Generated $349K+ Revenue

See how Louzan Fashion used Arabic WhatsApp cart recovery journeys with QuickReply.ai to recover abandoned orders and drive revenue at scale.

2,137

Orders

$349K+

Revenue

44,798%

ROI

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How Estuary Recovered ₹11L+ in Revenue With a WhatsApp Welcome Popup Journey

See how Estuary generated ₹11.79L in revenue and 1,242 orders with a WhatsApp welcome popup journey that converted website visitors into buyers with 7,361% ROI.

1,242

Orders

₹11.79L

Revenue

7,361%

ROI

Read More
Read More

Here’s why thousands  of teams count on QuickReply

We partnered with QuickReply.ai to implement WhatsApp automation for our Agaro and LuvLap websites, and the experience has been excellent. Their ability to understand our business needs and deliver solutions within reasonable timelines, made the implementation process smooth and efficient. The WhatsApp automation has had a meaningful impact on both our sales conversion rates and overall customer journey.
Home & Living
To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They always ensure great response time.
Health & Wellness
The platform is user-friendly, reliable, and offers excellent features for business communication. Their customer support is prompt and always helpful. Highly recommended for anyone looking to enhance their WhatsApp engagement!
Beauty & Personal Care
The team behind QuickReply has been incredibly supportive and responsive, guiding us through the setup process with ease. One of the most impressive aspects of QuickReply is its ability to facilitate quick and efficient responses to customer inquiries. The name itself is a testament to its speed and efficiency. We've noticed a significant increase in customer satisfaction since implementing QuickReply, as customers appreciate the prompt and helpful responses they receive.
Beauty & Personal Care
Appreciated the easy-to-navigate interface, convenience of accessible support, and ability to customize features for streamlined customer communication.
Beauty & Personal Care
The customer service is exceptionally prompt, which is the best part. While most apps have all the features, for us, being non-technical, the quick response from the technical and customer service team was a crucial factor in choosing Quickreply. The team is always ready to help and ensures things happen swiftly.
Food & Beverage
They are really good and helpful. I have been dealing with their customer support team and they are really attentive and explains very well the whole process.
Food & Beverage
It's a splendid product. They are affordable and do special customisations too! QR will make your WhatsApp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time.
Jewellery & Accessories
The support team is incredibly accommodating, ensuring I grasped Quick Reply itself, but also the entire spectrum of operations on the platform. They dedicated the effort to tailor an abandoned cart strategy that perfectly suits my business.
Fashion & Apparel
Amazing tool, after trying 3-4 options we finally settled with Quickreply. Great support — quick response and helps with all the queries.
Health & Wellness
The app transformed message handling on Shopify with a user-friendly interface. Customer support from Utkarsh received particular praise for quick, attentive service and going beyond expectations to ensure customer satisfaction. The platform streamlines CTWA Ads and conversation organization.
Health & Wellness
We are using this app for 6 months now and it has been a good experience so far. The app is easy to use and the customer support is very prompt and helpful.
Home & Living

Frequently Asked Questions

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Frequently Asked Questions

What are retargeting campaigns in messaging channels?

Retargeting campaigns re-engage users who showed interest but did not convert. They use channels like WhatsApp, Instagram, SMS, and more to bring users back.

How do retargeting campaigns work in QuickReply?

QuickReply tracks user actions like clicks or drop-offs and triggers automated messages across channels to re-engage users at the right time.

Which channels can I run retargeting campaigns on?

You can run campaigns on WhatsApp, Instagram, Messenger, RCS, SMS, and webchat, all managed from one platform.

Can I personalize retargeting messages for each user?

Yes, messages can include products viewed, past behavior, user details, and custom offers based on real-time data.

Do retargeting campaigns work for abandoned carts only?

No, you can retarget users for browse abandonment, incomplete sign-ups, missed appointments, and more.

How do I measure performance of retargeting campaigns?

You can track conversions, clicks, replies, and revenue recovered directly from campaign analytics.

What happens if a message fails on one channel?

QuickReply can retry or switch to another channel to ensure the message reaches the user.

Frequently Asked Questions

What is an omnichannel inbox for messaging?

An omnichannel inbox is a single place where your team can see and reply to all customer chats from channels like WhatsApp, your website messenger and Instagram, instead of jumping between different tools and tabs.

Which channels can I connect to this inbox?

You can connect WhatsApp, your web messenger and Instagram, so all new messages, replies and follow-ups from these channels show up in one shared inbox view.

Do I need a separate tool for each channel?

No. The idea of the omnichannel inbox is that your team can log in once, see every active chat across channels and reply from the same screen.

Can I use the same chatbot on WhatsApp, web messenger and Instagram?

Yes. The same chatbot logic can welcome users, answer common questions and collect details on all connected channels, with small tweaks where needed for each channel.

How does handover from chatbot to human work?

The chatbot starts the conversation, asks a few questions and collects context. When a person needs to step in, the chat moves to an agent in the same thread, with the full history visible so the customer does not have to repeat anything.

How does lead assignment work in the inbox?

You can set simple rules so new chats go to the right person or team based on channel, topic, tags or business rules. Each conversation has a clear owner, and agents can mark what happened at the end using simple outcomes.

Can I tag chats and sync that data to my CRM or other systems?

Yes. Agents can add tags and fill key fields inside the inbox. Those tags and fields can be synced to your CRM or other systems where you track leads, customers, students or patients, so records stay aligned.

What kind of filters are available in the inbox?

You can filter chats by agent, channel, status and tags or lead quality. Common views include “My chats”, “Unassigned”, “WhatsApp only”, “New today” or “Hot leads”, and you can save these filters as reusable views.

What analytics do I get from the omnichannel inbox?

You can see how many chats came in, how quickly your team replied, how many were closed and how each agent is performing. You can also look at simple outcomes, such as how many chats turned into qualified leads or solved issues.

Who is this omnichannel inbox designed for?

The inbox works for both ecommerce and non-ecommerce teams. Ecommerce brands use it for orders, returns and repeat purchases, while education, real estate, healthcare and service businesses use it for enquiries, appointments, follow-ups and ongoing support across channels.