Messaging so Good, it Converts.

Send branded, interactive RCS messages to every customer. Broadcast your products, recover carts, run campaigns, and close sales, right inside the messaging inbox.

Rated 4.9 on G2 and Shopify App Store

Powering 1500+ businesses across 29 countries

RCS Is How Modern Businesses Message

Send branded messages with your logo, verified name, and brand colours.

Add images, carousels, and CTA buttons directly inside the message.

Track who opened, clicked, and replied — for every campaign you send.

Handle two-way conversations, cart recovery, and broadcasts from one place.

RCS Is How Modern Businesses Message

Everything RCS Can Do for Your Business

No random numbers or unknown senders

Every message looks and feels like your brand

Customers trust it. So they open it.

Rich Media That Stops the Scroll

Show a new collection with a swipeable product carousel

Send a promo video before a sale goes live

Share order images or delivery photos in real time

Broadcast Campaigns That Actually Get Seen

Segment your audience and send targeted campaigns at scale

Track open rates, click rates, and replies per campaign

Schedule broadcasts around sales events, restocks, or seasonal moments

Never Lose a Message When WhatsApp Fails

If a WhatsApp message fails, RCS sends it automatically

The customer gets a rich, branded message — not a plain SMS

No manual work. The fallback triggers on its own.

Turn Replies Into Sales Conversations

Let customers ask questions from the same message thread

Route replies to your team or chatbot based on intent

Help buyers choose products, confirm orders, or complete payments

How RCS Fits Into Your Messaging Stack

Delivery rate by channel

See how many contacts received your message on across every channel.

Open and read rates in real time

Know who read your message and when, as the campaign runs.

Click and reply tracking

See which contacts clicked on the CTA or replied.

Revenue attributed per campaign

Tie every broadcast directly to orders placed, not just messages sent.

Retargeting from campaign results

Auto-build a segment from non-responders and hit them on a different channel.

AAYNA Clinic turns high-intent clicks into confirmed bookings with WhatsApp

Discover how AAYNA Clinic boosted patient bookings by 74%, cut no-shows by half, and achieved 91% campaign open rates with QuickReply.ai’s WhatsApp automation.

12%

less no-show rate

91%

broadcast open rate

23%

more conversion rate

Here’s why thousands of teams count on QuickReply.ai

It’s a splendid product. The platform is affordable and supports special customisations. We had cross-integration requirements with internal software, and everything worked smoothly. QuickReply makes WhatsApp marketing easy and reliable. The team is supportive and delivers on time. Highly recommended for small and growing businesses.

Yamini Beri

Growth & Digital Marketing

One of the finest products backed by a highly experienced team. They understand requirements quickly and implement fast. For teams with fewer employees who still want to scale customer interactions, QuickReply.ai is a strong solution.

Gaurav Kumar

Head of E-commerce

Just getting started, but the product already delivers solid responses. It works well across web and Facebook. The tech support team is responsive and helped answer all beginner questions quickly.

Richard Berry

Marketing Manager

QuickReply.ai has enabled us to run WhatsApp marketing at scale for promotions, cart recovery, and customer engagement. The chatbots and automations handle high volumes efficiently and significantly reduce manual intervention.

Anvita Rao

Head of Customer Relationship Management

The QuickReply team understands our needs and is genuinely helpful. Customer service is excellent, and Neha has done a wonderful job. The product helps us connect with customers easily, and the overall service experience has been impressive.

Bharti

Marketing Manager

The app has a user-friendly interface and efficient features that make communication effortless. What stands out is the customer service. The product simplifies CTWA ads and keeps conversations organised. QuickReply has become a core part of my daily workflow.

Dhiraj Jindal

Founder, Meadbery

For every problem, there is a solution. The team understands use cases deeply and customises features to match our needs. Customer service is taken seriously, with quick responses and reliable account management.

Deepak Aggarwal

Founder, Auric

QuickReply.ai is the WhatsApp marketing solution we were looking for. The support team is proactive and helps us understand features and capabilities clearly, enabling us to build a comprehensive WhatsApp marketing strategy.

Karan Pahwa

Founder, The Pillow Company

Frequently Asked Questions

You’re in good company

Trusted by brands across industries, geographies, and sizes, including those servicing both B2B and B2C markets.

Security you can trust

As a data company, we understand the importance of keeping your company’s data secure.

Integration with your tools

Seamlessly connect the database and applications you rely on to scale your business.

Frequently Asked Questions

What is RCS messaging?

RCS messaging lets businesses send branded, interactive messages inside the native messaging inbox.
It supports images, buttons, carousels, replies, and verified sender profiles.

How is RCS different from SMS?

SMS is mostly plain text and often comes from short codes or sender IDs.
RCS lets you send rich, branded messages with visuals, buttons, and customer actions.

Can I use RCS for marketing campaigns?

Yes. You can use RCS for product launches, sale campaigns, cart recovery, restock alerts, and customer follow-ups.
It works best when every message has a clear CTA.

Can RCS help recover abandoned carts?

Yes. You can send cart reminders with product images, offer details, and checkout buttons.
This makes it easier for shoppers to return and complete the purchase.

Can RCS work as a WhatsApp fallback?

Yes. If a WhatsApp message fails, RCS can be triggered as a fallback channel. The customer still gets a branded, rich message instead of a plain SMS.

Can customers reply to RCS messages?

Yes. Customers can reply inside the same message thread.
Replies can be handled by a chatbot, automation flow, or live agent.

Is RCS useful for eCommerce brands?

Yes. eCommerce brands can use RCS for broadcasts, abandoned carts, order updates, product recommendations, and repeat purchase campaigns.
Rich product cards help customers act faster.

Does QuickReply.ai support RCS campaign analytics?

Yes. You can track delivery, opens, clicks, replies, and campaign performance.
This helps you understand which campaigns are driving real customer action.

Frequently Asked Questions

What is an omnichannel inbox for messaging?

An omnichannel inbox is a single place where your team can see and reply to all customer chats from channels like WhatsApp, your website messenger and Instagram, instead of jumping between different tools and tabs.

Which channels can I connect to this inbox?

You can connect WhatsApp, your web messenger and Instagram, so all new messages, replies and follow-ups from these channels show up in one shared inbox view.

Do I need a separate tool for each channel?

No. The idea of the omnichannel inbox is that your team can log in once, see every active chat across channels and reply from the same screen.

Can I use the same chatbot on WhatsApp, web messenger and Instagram?

Yes. The same chatbot logic can welcome users, answer common questions and collect details on all connected channels, with small tweaks where needed for each channel.

How does handover from chatbot to human work?

The chatbot starts the conversation, asks a few questions and collects context. When a person needs to step in, the chat moves to an agent in the same thread, with the full history visible so the customer does not have to repeat anything.

How does lead assignment work in the inbox?

You can set simple rules so new chats go to the right person or team based on channel, topic, tags or business rules. Each conversation has a clear owner, and agents can mark what happened at the end using simple outcomes.

Can I tag chats and sync that data to my CRM or other systems?

Yes. Agents can add tags and fill key fields inside the inbox. Those tags and fields can be synced to your CRM or other systems where you track leads, customers, students or patients, so records stay aligned.

What kind of filters are available in the inbox?

You can filter chats by agent, channel, status and tags or lead quality. Common views include “My chats”, “Unassigned”, “WhatsApp only”, “New today” or “Hot leads”, and you can save these filters as reusable views.

What analytics do I get from the omnichannel inbox?

You can see how many chats came in, how quickly your team replied, how many were closed and how each agent is performing. You can also look at simple outcomes, such as how many chats turned into qualified leads or solved issues.

Who is this omnichannel inbox designed for?

The inbox works for both ecommerce and non-ecommerce teams. Ecommerce brands use it for orders, returns and repeat purchases, while education, real estate, healthcare and service businesses use it for enquiries, appointments, follow-ups and ongoing support across channels.