Broadcasts That Get 100% Delivery

QuickReply.ai sends your campaigns across WhatsApp, RCS, and SMS with automatic fallback. If one channel fails, the next one delivers. No message left undelivered.

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Rated 4.9 on G2 and Shopify App Store

Powering 1500+ businesses across 29 countries

Most Broadcasts Fail Before They Even Land

You send to 10,000 contacts. Hundreds of them never receive it on their active channel.

A flash sale goes out. Half your list sees it after the sale ends.

Every contact gets the same message. Loyal buyers and cold leads treated the same way.

The campaign ends. You still don't know which channel drove the sale.

One Broadcast. Three Channels. Zero Missed Deliveries.

Automatic Fallback Across WhatsApp, RCS, and SMS

Every broadcast starts on WhatsApp. If undelivered, it falls to RCS, and then to SMS.

No manual intervention needed. The fallback triggers automatically.

Every contact gets the message. No gaps, no missed sends, no lost revenue.

Segmented Broadcasts That Feel Personal

Segment contacts by purchase history, cart behavior, location, or funnel stage before sending.

A repeat buyer gets a loyalty offer. A first-time visitor gets a welcome deal. Same campaign, different messages.

Shopify data syncs automatically so your segments are always current when you hit send.

Schedule Campaigns Around the Right Moment

Schedule WhatsApp, RCS, or SMS broadcasts days in advance around sales events or product launches.

Set send times based on time zone so contacts get your message when they are most active.

Trigger broadcasts automatically when a customer hits a specific action like abandoning a cart or crossing a spend threshold.

Skip Rules and Dead Audience Filtering

Automatically exclude contacts who already purchased, recently received a broadcast, or are mid-conversation with an agent.

Set skip rules based on last message date, purchase status, or funnel stage so you never over-message the same contact.

Remove unresponsive contacts from your active broadcast list after a set number of missed messages to protect sender health.

Broadcasts That Start Two-Way Conversations

Add quick reply buttons to any broadcast so contacts can respond with one tap.

Send product images, carousels, and tap-to-buy buttons on WhatsApp and RCS so customers go from message to checkout in one step.

Replies route automatically into a bot flow or a live agent depending on intent, turning a broadcast into a qualified lead without manual follow-up.

Know What Worked Before You Plan the Next Campaign

Delivery rate by channel

See how many contacts received your message on across every channel.

Open and read rates in real time

Know who read your message and when, as the campaign runs.

Click and reply tracking

See which contacts clicked on the CTA or replied.

Revenue attributed per campaign

Tie every broadcast directly to orders placed, not just messages sent.

Retargeting from campaign results

Auto-build a segment from non-responders and hit them on a different channel.

See how we help our customers

AAYNA Clinic turns high-intent clicks into confirmed bookings with WhatsApp

Discover how AAYNA Clinic boosted patient bookings by 74%, cut no-shows by half, and achieved 91% campaign open rates with QuickReply.ai’s WhatsApp automation.

12%

less no-show rate

91%

broadcast open rate

23%

more conversion rate

Read More
Read More

AAYNA Clinic turns high-intent clicks into confirmed bookings with WhatsApp

Discover how AAYNA Clinic boosted patient bookings by 74%, cut no-shows by half, and achieved 91% campaign open rates with QuickReply.ai’s WhatsApp automation.

12%

less no-show rate

91%

broadcast open rate

23%

more conversion rate

Read More
Read More

How Farmley Used WhatsApp to Collect Consumer Insights and Generate 108x ROI

Discover how Farmley generated 216 orders through an incentivized survey campaign.

108.12x

ROI

216

Orders generated

₹162K+

Revenue

Read More
Read More

How QuickReply.ai Helped Khivraj Motors Sustain 99%+ WhatsApp Delivery

Discover how Khivraj Motors used QuickReply.ai as the operational backbone for timely promotional broadcasts across multiple automotive business lines.

99.27%

delivery rate across campaigns

42,559

Messages sent across the campaign sample

7,356

Unique engagements generated

Read More
Read More

How Louzan Fashion’s Arabic WhatsApp Cart Recovery Journey Generated $349K+ Revenue

See how Louzan Fashion used Arabic WhatsApp cart recovery journeys with QuickReply.ai to recover abandoned orders and drive revenue at scale.

2,137

Orders

$349K+

Revenue

44,798%

ROI

Read More
Read More

How Estuary Recovered ₹11L+ in Revenue With a WhatsApp Welcome Popup Journey

See how Estuary generated ₹11.79L in revenue and 1,242 orders with a WhatsApp welcome popup journey that converted website visitors into buyers with 7,361% ROI.

1,242

Orders

₹11.79L

Revenue

7,361%

ROI

Read More
Read More

Here’s why thousands  of teams count on QuickReply

We partnered with QuickReply.ai to implement WhatsApp automation for our Agaro and LuvLap websites, and the experience has been excellent. Their ability to understand our business needs and deliver solutions within reasonable timelines, made the implementation process smooth and efficient. The WhatsApp automation has had a meaningful impact on both our sales conversion rates and overall customer journey.
Home & Living
To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They always ensure great response time.
Health & Wellness
The platform is user-friendly, reliable, and offers excellent features for business communication. Their customer support is prompt and always helpful. Highly recommended for anyone looking to enhance their WhatsApp engagement!
Beauty & Personal Care
The team behind QuickReply has been incredibly supportive and responsive, guiding us through the setup process with ease. One of the most impressive aspects of QuickReply is its ability to facilitate quick and efficient responses to customer inquiries. The name itself is a testament to its speed and efficiency. We've noticed a significant increase in customer satisfaction since implementing QuickReply, as customers appreciate the prompt and helpful responses they receive.
Beauty & Personal Care
Appreciated the easy-to-navigate interface, convenience of accessible support, and ability to customize features for streamlined customer communication.
Beauty & Personal Care
The customer service is exceptionally prompt, which is the best part. While most apps have all the features, for us, being non-technical, the quick response from the technical and customer service team was a crucial factor in choosing Quickreply. The team is always ready to help and ensures things happen swiftly.
Food & Beverage
They are really good and helpful. I have been dealing with their customer support team and they are really attentive and explains very well the whole process.
Food & Beverage
It's a splendid product. They are affordable and do special customisations too! QR will make your WhatsApp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time.
Jewellery & Accessories
The support team is incredibly accommodating, ensuring I grasped Quick Reply itself, but also the entire spectrum of operations on the platform. They dedicated the effort to tailor an abandoned cart strategy that perfectly suits my business.
Fashion & Apparel
Amazing tool, after trying 3-4 options we finally settled with Quickreply. Great support — quick response and helps with all the queries.
Health & Wellness
The app transformed message handling on Shopify with a user-friendly interface. Customer support from Utkarsh received particular praise for quick, attentive service and going beyond expectations to ensure customer satisfaction. The platform streamlines CTWA Ads and conversation organization.
Health & Wellness
We are using this app for 6 months now and it has been a good experience so far. The app is easy to use and the customer support is very prompt and helpful.
Home & Living

Frequently Asked Questions

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Frequently Asked Questions

What is a broadcast message?

A broadcast is a one-to-many message sent to a specific group of contacts at once. Unlike a group chat, each contact receives the message privately. Broadcasts can be personalized, scheduled, and tracked.

Which channels does QuickReply.ai support for broadcasts?

QuickReply.ai supports broadcasts on WhatsApp, RCS, and SMS. Messages automatically fall back from WhatsApp to RCS to SMS if the primary channel fails, ensuring every contact gets the message.

What happens if a contact does not have WhatsApp?

The broadcast automatically falls to RCS. If RCS is also unavailable, it delivers via SMS. No message goes undelivered because of a channel gap.

Can I send different messages to different contacts in the same broadcast?

Yes. You can segment your audience by purchase history, behavior, location, or funnel stage and personalize the message for each segment within the same campaign.

Can I include images, videos, and buttons in a broadcast?

Yes. WhatsApp and RCS support rich media including product images, carousels, and tap-to-buy buttons. SMS broadcasts are text-based but can include links.

How do skip rules work?

Skip rules let you exclude contacts from a broadcast based on conditions you set. For example, you can exclude anyone who purchased in the last 7 days or received a message in the last 3 days.

Can a broadcast trigger a two-way conversation?

Yes. You can add quick reply buttons to any broadcast. When a contact replies, it automatically routes into a bot flow or a live agent depending on what they select.

How do I measure the revenue from a broadcast campaign?

QuickReply.ai attributes orders to the broadcast that influenced them. Your campaign report shows delivery rates, read rates, reply rates, and total revenue generated per send.

Frequently Asked Questions

What is an omnichannel inbox for messaging?

An omnichannel inbox is a single place where your team can see and reply to all customer chats from channels like WhatsApp, your website messenger and Instagram, instead of jumping between different tools and tabs.

Which channels can I connect to this inbox?

You can connect WhatsApp, your web messenger and Instagram, so all new messages, replies and follow-ups from these channels show up in one shared inbox view.

Do I need a separate tool for each channel?

No. The idea of the omnichannel inbox is that your team can log in once, see every active chat across channels and reply from the same screen.

Can I use the same chatbot on WhatsApp, web messenger and Instagram?

Yes. The same chatbot logic can welcome users, answer common questions and collect details on all connected channels, with small tweaks where needed for each channel.

How does handover from chatbot to human work?

The chatbot starts the conversation, asks a few questions and collects context. When a person needs to step in, the chat moves to an agent in the same thread, with the full history visible so the customer does not have to repeat anything.

How does lead assignment work in the inbox?

You can set simple rules so new chats go to the right person or team based on channel, topic, tags or business rules. Each conversation has a clear owner, and agents can mark what happened at the end using simple outcomes.

Can I tag chats and sync that data to my CRM or other systems?

Yes. Agents can add tags and fill key fields inside the inbox. Those tags and fields can be synced to your CRM or other systems where you track leads, customers, students or patients, so records stay aligned.

What kind of filters are available in the inbox?

You can filter chats by agent, channel, status and tags or lead quality. Common views include “My chats”, “Unassigned”, “WhatsApp only”, “New today” or “Hot leads”, and you can save these filters as reusable views.

What analytics do I get from the omnichannel inbox?

You can see how many chats came in, how quickly your team replied, how many were closed and how each agent is performing. You can also look at simple outcomes, such as how many chats turned into qualified leads or solved issues.

Who is this omnichannel inbox designed for?

The inbox works for both ecommerce and non-ecommerce teams. Ecommerce brands use it for orders, returns and repeat purchases, while education, real estate, healthcare and service businesses use it for enquiries, appointments, follow-ups and ongoing support across channels.