WhatsApp Automation That Turns Every Chat Into Revenue

Smart WhatsApp automation for service businesses that run on conversations. Automate what matters and never miss a lead again.  

Rated 4.9 on Shopify and G2

Powering WhatsApp automations for 1000+ brands across 29 countries

Explore the Possibilities Across Your Customer Journey

Acquire High-Intent Leads Where They Already Chat

Start WhatsApp conversations from your ads, website, or QR codes. Capture leads at the moment their interest is highest.

Guide, Nurture, and Personalize Every Conversation

Segment users, recommend services, and trigger CRM workflows — all inside WhatsApp.

Convert Conversations Into Bookings, Sales, or Signups

Automate key actions like appointment booking or campaign follow-ups to turn chats into conversions.

Stay Relevant and Retain Customers With Post-Sale Journeys

Send reminders, collect feedback, and drive repeat bookings — all on autopilot with WhatsApp.

From Chat Queries to Conversions, Everything Automated For Your Business Growth

Lead Capture via WhatsApp Forms

Capture leads directly through interactive forms on WhatsApp, streamlining the lead acquisition process for service-based businesses (e.g., healthcare providers, consultants, education institutions).

Chatbot-Based Lead Qualification

AI-driven chatbots qualify leads by asking predefined questions, ensuring high-value prospects for businesses like consultancy firms or service providers are prioritized.

Lead Scoring & Segmentation

Automate lead scoring based on interaction and intent, enabling businesses to focus on leads with the highest conversion potential. This system helps service industries such as legal services or real estate firms segment their prospects effectively.

Integration with CRM Systems

Sync qualified leads seamlessly with CRM systems, ensuring continuous engagement across service-based business processes, from inquiry to booking.

Lead Nurturing Sequences

Automate follow-up messaging with tailored content, guiding prospects through the customer journey. Ideal for industries like insurance or home services, where long decision-making processes are common.

Automated Sales Notifications

Send targeted automated notifications to prospects for service appointments, special offers, or follow-up reminders, ensuring no opportunity is missed.

Transactional Messaging

Engage customers with automated messages for service confirmations, appointment bookings, and other transactional activities, making the process smoother for both service providers and clients.

Upsell & Cross-sell Automation

Deliver personalized service upgrade recommendations or additional offerings, such as extended warranties for services like home improvement or financial consulting.

24/7 Automated FAQs

Provide round-the-clock automated responses for frequently asked questions, covering common service-related inquiries such as pricing details, service availability, or consultation bookings.

Live Chat Handoff

Seamlessly transition from chatbot interactions to human agents when more complex queries arise, ensuring a smooth customer support experience for service-oriented businesses like healthcare or consulting firms.

AI-Powered Issue Resolution

Resolve customer issues automatically using AI-based solutions, reducing dependency on human agents. This is especially beneficial for businesses offering technical support or consultation services.

Sentiment Analysis for Support Conversations

Use AI to analyze customer sentiment during interactions, allowing businesses to tailor their responses and improve customer satisfaction—particularly for service industries like law firms or personal coaching.

Automated Appointment Reminders

Send automated reminders for appointments, such as consultations, service bookings, or meetings, to reduce no-shows for service-based businesses like clinics or educational tutoring.

Personalized Messaging for Service Reminders

Automate service reminders, including maintenance schedules or follow-up tasks, ensuring better engagement and customer retention for businesses offering ongoing services like home repairs or IT support.

Behavioral Triggering for Service Reminders

Trigger follow-up messages based on specific behaviors like service reminders or unconfirmed appointments, ensuring that no potential business is left unattended.

Service Confirmation Messages

Automatically send confirmation messages for scheduled services, such as appointments, consultations, or bookings, providing clarity for both the customer and service provider.

Service Status Updates

Provide real-time updates for ongoing services, ensuring clients are always informed about the progress of their request, ideal for industries like logistics or home services.

Feedback Requests & Service Completion

Send automated follow-ups after service completion, requesting feedback or reviews, essential for improving customer satisfaction in service-oriented businesses.

Service Catalog Integration with WhatsApp

Integrate service catalogs directly into WhatsApp, allowing businesses in sectors like healthcare, consultancy, or legal services to showcase offerings efficiently.

Dynamic Service Updates

Automate the update of service catalogs or availability directly in WhatsApp, ensuring that customers receive up-to-date information on offerings such as available appointments or available experts.

Event-triggered Promotions

Trigger promotions or special service discounts based on customer behavior or time-sensitive events, such as seasonal consultations or limited-time service offers.

Sync Customer Data Between WhatsApp and CRM

Seamlessly integrate WhatsApp interactions with CRM systems to build comprehensive customer profiles. This helps businesses like healthcare providers or law firms offer more personalized and effective services.

Automated Customer Profile Updates

Continuously update customer profiles based on WhatsApp conversations, ensuring that each interaction leads to more personalized service delivery for industries like consulting or personal training.

CRM-Based Messaging Triggers

Send automated messages from CRM data, such as follow-up reminders for consultations or service renewals, improving customer retention for service providers.

Why Skipping WhatsApp Could Be Costing Your Business More Than You Think

Your customers already use WhatsApp. Automating how you show up there isn’t just efficient — it’s the difference between being remembered or ignored.

Built for Today’s Attention Spans

WhatsApp is where your customers are already active — short, fast, and direct conversations win.

Fits Into Your Existing Workflow

You don’t need to change how you work. WhatsApp automation works with your CRM, calendar, and team.

High Engagement, Every Step of the Funnel

From enquiry to follow-up, WhatsApp messages get opened, read, and replied to — unlike emails or calls.

Scales Without Losing the Human Touch

Whether you serve 10 or 10,000 customers, WhatsApp keeps every interaction personal — even when automated.

Frequently Asked Questions

Quick answers to our most asked questions

What is WhatsApp automation for businesses?

WhatsApp automation lets service-led businesses send, manage, and respond to customer messages automatically — from lead capture to appointment reminders — using pre-set rules or AI-based flows.

Who should use WhatsApp automation?

Any business that runs on conversations — clinics, agencies, consultants, real estate firms, coaching centers — can use WhatsApp automation to reduce manual tasks and improve response times.

Can I qualify leads automatically on WhatsApp?

Yes. You can use chatbots to ask pre-qualifying questions, assign scores based on intent, and segment high-potential leads for faster follow-up or CRM sync.

Is WhatsApp automation only for marketing?

Not at all. It’s used across the full funnel — for lead capture, nurturing, appointment booking, support, feedback collection, and re-engagement.

Does WhatsApp automation work with my existing CRM or tools?

Yes. QuickReply.ai supports CRM syncing, data tagging, and messaging triggers based on your existing pipeline or calendar.

What kind of messages can be automated?

You can automate FAQs, appointment reminders, confirmations, service updates, follow-ups, feedback requests, and even upsell/cross-sell suggestions.

How soon can I get started with WhatsApp automation?

Most businesses can start running basic automations in under a day using QuickReply.ai’s prebuilt flows and templates.

Will it still feel personal if it’s automated?

Yes. Automations can be personalized with names, service types, time slots, and more — so your customers always feel like they’re chatting with someone who knows them.

1000+ Successful Businesses Rely on QuickReply.ai

Based on 120+ reviews across Shopify + G2

Dhiraj Jindal

Founder at Meadbery

The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

Cindrella Renji

Founder @ BCOS Its Silver

I was initially skeptical about Quick Reply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only Quick Reply, but also all of the other processes on the website. They take the time to create an abandon cart flow that works best for your business. I've been using Quick Reply for four months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.

Deepak Aggarwal

Founder at Auric

“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”

Anvita Rao

Head of Customer Relationship Manager

“QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.”

Karan Pahwa

Founder at The Pillow Company

“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”

Let’s Turn Your WhatsApp Into a Revenue Channel

It’s not just messaging. It’s marketing, follow-up, and customer service, all on autopilot.