Don't Let Your SMS Marketing Die

Run campaigns, recover carts, qualify leads, and support customers with right SMS Marketing Tool. Fall back to SMS automatically when WhatsApp goes undelivered, so no conversation is lost.

Rated 4.9 on G2 and Shopify App Store

Powering 1500+ businesses across 29 countries

Why Businesses Are Rethinking SMS Automation

Your bulk SMS tool sends blasts. It doesn't know who bought, who browsed, or who abandoned. QuickReply.ai does.

Most SMS tools stop at delivery. Yours should trigger follow-ups, qualify leads, and close sales automatically.

You're losing revenue between channels. SMS should catch what WhatsApp, email, and ads miss.

One platform for campaigns, chatbots, and two-way conversations, not three different tools stitched together.

Everything Your Business Needs to Run SMS at Scale

Build an SMS Audience From Ads, Websites, and Offline Stores

Follow up with Facebook and Google ad leads over SMS instantly, before interest drops.

Use QR codes on packaging or in-store displays to pull offline customers into an SMS journey.

Turn website visitors into SMS subscribers using opt-in widgets and focused landing pages.

Send SMS Campaigns That Feel Personal at Any Scale

Segment by purchase history, order value, or behavior and send messages that match where each customer is.

Trigger SMS automatically when someone abandons a cart, signs up, or goes quiet for too long.

Schedule recurring campaigns for reorders, renewals, or seasonal promotions without rebuilding them every time.

Automate SMS Conversations Without Losing the Human Feel

Qualify leads over SMS automatically so your sales team only speaks to people ready to buy.

Let customers book appointments or check order status by simply replying to an SMS.

Route conversations to the right agent instantly when human support is needed, with full context intact.

Turn an SMS Into a Complete Purchase Journey

Recover abandoned carts with a direct payment link so customers can checkout in one tap.

Send discount codes to first-time buyers or loyalty customers at exactly the right moment.

Share product catalogs over SMS so customers can browse, ask questions, and buy in the same thread.

Build Retention Campaigns That Get Smarter With Every Send

Auto-tag customers based on behavior like repeat purchases or inactivity and trigger the right follow-up.

Use dynamic smart lists that update in real time so campaigns always reach the most relevant audience.

Track which messages convert and where customers drop off so every future send performs better.

Automation That Delivers, Even When Other Channels Don't

Smart Retry on Failed Sends

If an SMS doesn't go through, QuickReply retries automatically so your campaign reach doesn't take a hit.

WhatsApp to SMS Fallback

When WhatsApp goes undelivered, QuickReply switches to SMS automatically so no conversation gets dropped.

Two-Way
Conversations at Scale

Customers can reply, ask questions, and get responses automatically or from a live agent, making every SMS a potential conversation.

Delivery Filters Based on User Activity

Inactive or bounced contacts are excluded automatically so your sender reputation stays clean and campaigns stay effective.

High-Speed Message Dispatch

Send thousands of SMS messages reliably during flash sales, product launches, or peak campaign periods without delays.

See how we help our customers

AAYNA Clinic turns high-intent clicks into confirmed bookings with WhatsApp

Discover how AAYNA Clinic boosted patient bookings by 74%, cut no-shows by half, and achieved 91% campaign open rates with QuickReply.ai’s WhatsApp automation.

12%

less no-show rate

91%

broadcast open rate

23%

more conversion rate

AAYNA Clinic turns high-intent clicks into confirmed bookings with WhatsApp

Discover how AAYNA Clinic boosted patient bookings by 74%, cut no-shows by half, and achieved 91% campaign open rates with QuickReply.ai’s WhatsApp automation.

12%

less no-show rate

91%

broadcast open rate

23%

more conversion rate

How Farmley Used WhatsApp to Collect Consumer Insights and Generate 108x ROI

Discover how Farmley generated 216 orders through an incentivized survey campaign.

108.12x

ROI

216

Orders generated

₹162K+

Revenue

How QuickReply.ai Helped Khivraj Motors Sustain 99%+ WhatsApp Delivery

Discover how Khivraj Motors used QuickReply.ai as the operational backbone for timely promotional broadcasts across multiple automotive business lines.

99.27%

delivery rate across campaigns

42,559

Messages sent across the campaign sample

7,356

Unique engagements generated

How Louzan Fashion’s Arabic WhatsApp Cart Recovery Journey Generated $349K+ Revenue

See how Louzan Fashion used Arabic WhatsApp cart recovery journeys with QuickReply.ai to recover abandoned orders and drive revenue at scale.

2,137

Orders

$349K+

Revenue

44,798%

ROI

How Estuary Recovered ₹11L+ in Revenue With a WhatsApp Welcome Popup Journey

See how Estuary generated ₹11.79L in revenue and 1,242 orders with a WhatsApp welcome popup journey that converted website visitors into buyers with 7,361% ROI.

1,242

Orders

₹11.79L

Revenue

7,361%

ROI

Here’s why thousands  of teams count on QuickReply

We partnered with QuickReply.ai to implement WhatsApp automation for our Agaro and LuvLap websites, and the experience has been excellent. Their ability to understand our business needs and deliver solutions within reasonable timelines, made the implementation process smooth and efficient. The WhatsApp automation has had a meaningful impact on both our sales conversion rates and overall customer journey.
Home & Living
To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They always ensure great response time.
Health & Wellness
The platform is user-friendly, reliable, and offers excellent features for business communication. Their customer support is prompt and always helpful. Highly recommended for anyone looking to enhance their WhatsApp engagement!
Beauty & Personal Care
The team behind QuickReply has been incredibly supportive and responsive, guiding us through the setup process with ease. One of the most impressive aspects of QuickReply is its ability to facilitate quick and efficient responses to customer inquiries. The name itself is a testament to its speed and efficiency. We've noticed a significant increase in customer satisfaction since implementing QuickReply, as customers appreciate the prompt and helpful responses they receive.
Beauty & Personal Care
Appreciated the easy-to-navigate interface, convenience of accessible support, and ability to customize features for streamlined customer communication.
Beauty & Personal Care
The customer service is exceptionally prompt, which is the best part. While most apps have all the features, for us, being non-technical, the quick response from the technical and customer service team was a crucial factor in choosing Quickreply. The team is always ready to help and ensures things happen swiftly.
Food & Beverage
They are really good and helpful. I have been dealing with their customer support team and they are really attentive and explains very well the whole process.
Food & Beverage
It's a splendid product. They are affordable and do special customisations too! QR will make your WhatsApp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time.
Jewellery & Accessories
The support team is incredibly accommodating, ensuring I grasped Quick Reply itself, but also the entire spectrum of operations on the platform. They dedicated the effort to tailor an abandoned cart strategy that perfectly suits my business.
Fashion & Apparel
Amazing tool, after trying 3-4 options we finally settled with Quickreply. Great support — quick response and helps with all the queries.
Health & Wellness
The app transformed message handling on Shopify with a user-friendly interface. Customer support from Utkarsh received particular praise for quick, attentive service and going beyond expectations to ensure customer satisfaction. The platform streamlines CTWA Ads and conversation organization.
Health & Wellness
We are using this app for 6 months now and it has been a good experience so far. The app is easy to use and the customer support is very prompt and helpful.
Home & Living

Frequently Asked Questions

You’re in good company

Trusted by brands across industries, geographies, and sizes, including those servicing both B2B and B2C markets.

Security you can trust

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Integration with your tools

Seamlessly connect the database and applications you rely on to scale your business.

Frequently Asked Questions

What is SMS automation and how does it work?

SMS automation lets you send targeted, triggered, or scheduled text messages to customers without doing it manually. QuickReply uses customer behavior, purchase history, and segmentation data to decide who gets what message and when.

How is QuickReply's SMS automation different from a bulk SMS tool?

Bulk SMS tools send the same message to everyone. QuickReply segments your audience, triggers messages based on behavior, supports two-way conversations, and tracks which campaigns actually drive revenue.

Can I use SMS as a fallback when WhatsApp messages don't get delivered?

Yes. QuickReply automatically switches to SMS when a WhatsApp message goes undelivered so your customer communication never has a gap.

Can non-eCommerce businesses use SMS automation on QuickReply?

Absolutely. Service businesses use QuickReply to qualify leads, book appointments, send reminders, and manage customer queries entirely over SMS.

Can I run both promotional and transactional SMS campaigns on QuickReply?

Yes. QuickReply handles both, from festive discount campaigns and cart recovery to order confirmations and payment links, all from one platform.

How does SMS automation help with lead qualification?

QuickReply uses SMS chatbots to ask pre-set questions, score responses, and route high-intent leads to your sales team automatically without any manual filtering.

Is SMS automation on QuickReply compliant with data protection regulations?

Yes. QuickReply includes opt-in capture flows, easy unsubscribe options, and consent logging to keep your SMS campaigns compliant and your audience trust intact.

Can I track the performance of my SMS campaigns on QuickReply?

Yes. QuickReply gives you delivery rates, click-through rates, reply tracking, funnel drop-off data, and conversion attribution so you know exactly what each campaign is delivering.

Frequently Asked Questions

What is an omnichannel inbox for messaging?

An omnichannel inbox is a single place where your team can see and reply to all customer chats from channels like WhatsApp, your website messenger and Instagram, instead of jumping between different tools and tabs.

Which channels can I connect to this inbox?

You can connect WhatsApp, your web messenger and Instagram, so all new messages, replies and follow-ups from these channels show up in one shared inbox view.

Do I need a separate tool for each channel?

No. The idea of the omnichannel inbox is that your team can log in once, see every active chat across channels and reply from the same screen.

Can I use the same chatbot on WhatsApp, web messenger and Instagram?

Yes. The same chatbot logic can welcome users, answer common questions and collect details on all connected channels, with small tweaks where needed for each channel.

How does handover from chatbot to human work?

The chatbot starts the conversation, asks a few questions and collects context. When a person needs to step in, the chat moves to an agent in the same thread, with the full history visible so the customer does not have to repeat anything.

How does lead assignment work in the inbox?

You can set simple rules so new chats go to the right person or team based on channel, topic, tags or business rules. Each conversation has a clear owner, and agents can mark what happened at the end using simple outcomes.

Can I tag chats and sync that data to my CRM or other systems?

Yes. Agents can add tags and fill key fields inside the inbox. Those tags and fields can be synced to your CRM or other systems where you track leads, customers, students or patients, so records stay aligned.

What kind of filters are available in the inbox?

You can filter chats by agent, channel, status and tags or lead quality. Common views include “My chats”, “Unassigned”, “WhatsApp only”, “New today” or “Hot leads”, and you can save these filters as reusable views.

What analytics do I get from the omnichannel inbox?

You can see how many chats came in, how quickly your team replied, how many were closed and how each agent is performing. You can also look at simple outcomes, such as how many chats turned into qualified leads or solved issues.

Who is this omnichannel inbox designed for?

The inbox works for both ecommerce and non-ecommerce teams. Ecommerce brands use it for orders, returns and repeat purchases, while education, real estate, healthcare and service businesses use it for enquiries, appointments, follow-ups and ongoing support across channels.