Automate Your Ecommerce Flows

Stop losing shoppers across disconnected channels. Automate personalized journeys that convert on WhatsApp, SMS, Instagram, and more.

Rated 4.9 on G2 and Shopify App Store

Powering 1500+ businesses across 29 countries

Why Ecommerce Teams Need Multi-Channel Automation

Why Ecommerce Teams Need Multi-Channel Automation

Shoppers drop off between browsing and checkout without timely follow-ups

Cart recovery fails when limited to just email or one channel

Disconnected tools create broken customer journeys across channels

Campaign performance suffers due to lack of cross-channel visibility

Structure every Messenger lead from first click

Recover Lost Sales Automatically

  • Send abandoned cart reminders on WhatsApp, SMS, and Instagram
  • Trigger browse recovery messages based on product views
  • Use fallback channels when messages fail on primary channel

Convert High-Intent Shoppers Faster

  • Capture leads from ads into WhatsApp, Messenger, or Instagram DMs
  • Qualify shoppers with automated chat flows before purchased
  • Share product catalogs and payment links inside chat

Personalize Campaigns at Scale

  • Segment users based on behavior like cart value or purchase history
  • Send targeted broadcasts across WhatsApp, RCS, SMS, and more
  • Deliver personalized discounts and offers per segment

Drive Repeat Purchases and Loyalty

  • Automate post-purchase journeys with upsells and cross-sells
  • Send reorder reminders and subscription nudges
  • Run loyalty and referral campaigns via messaging channels

Manage Conversations Without Losing Context

  • Continue conversations across WhatsApp, Instagram, webchat, and SMS
  • Handover to agents when automation needs human support
  • Maintain full conversation history across channels

How Ecommerce Automation Drives Revenue

Recover lost revenue automatically

Trigger cart and browse recovery messages across WhatsApp, SMS, and Instagram

Increase conversions during high-intent moments

Engage instantly after ad clicks, product views, or checkout drop-offs

Maximize reach with smart fallback

Retry messages on RCS if WhatsApp delivery fails

Here’s why thousands of teams count on QuickReply.ai

It’s a splendid product. The platform is affordable and supports special customisations. We had cross-integration requirements with internal software, and everything worked smoothly. QuickReply makes WhatsApp marketing easy and reliable. The team is supportive and delivers on time. Highly recommended for small and growing businesses.

Yamini Beri

Growth & Digital Marketing

One of the finest products backed by a highly experienced team. They understand requirements quickly and implement fast. For teams with fewer employees who still want to scale customer interactions, QuickReply.ai is a strong solution.

Gaurav Kumar

Head of E-commerce

Just getting started, but the product already delivers solid responses. It works well across web and Facebook. The tech support team is responsive and helped answer all beginner questions quickly.

Richard Berry

Marketing Manager

QuickReply.ai has enabled us to run WhatsApp marketing at scale for promotions, cart recovery, and customer engagement. The chatbots and automations handle high volumes efficiently and significantly reduce manual intervention.

Anvita Rao

Head of Customer Relationship Management

The QuickReply team understands our needs and is genuinely helpful. Customer service is excellent, and Neha has done a wonderful job. The product helps us connect with customers easily, and the overall service experience has been impressive.

Bharti

Marketing Manager

The app has a user-friendly interface and efficient features that make communication effortless. What stands out is the customer service. The product simplifies CTWA ads and keeps conversations organised. QuickReply has become a core part of my daily workflow.

Dhiraj Jindal

Founder, Meadbery

For every problem, there is a solution. The team understands use cases deeply and customises features to match our needs. Customer service is taken seriously, with quick responses and reliable account management.

Deepak Aggarwal

Founder, Auric

QuickReply.ai is the WhatsApp marketing solution we were looking for. The support team is proactive and helps us understand features and capabilities clearly, enabling us to build a comprehensive WhatsApp marketing strategy.

Karan Pahwa

Founder, The Pillow Company

Starter

An entry-level option ideal for small businesses, offering basic features, limited flows and Integrations
Omnichannel messaging
starting from
--/mo
*All taxes extra
**Messaging charges extra
Book a Demo
WhatsApp Website Widget
Welcome / Exit Popups
Cart Checkout Abandonment
Order Alerts
Blue Tick Application
Email Support
Supported Integration

Standard

Most Popular
A comprehensive package designed for growing businesses, including advanced segmentation features & support
Omnichannel messaging
starting from
--/mo
*All taxes extra
**Messaging charges extra
Book a Demo
Everything in Starter plus
Collect Feedback
Cross-Sell / Upsell
WhatsApp Bots
Keyword Based Response
Chat Support
CRM one-way sync
Supported Integration

Plus

A premium offering tailored for large businesses, with full feature access, Whatsapp flows and white-glove service
Omnichannel messaging
starting from
--/mo
*All taxes extra
**Messaging charges extra
Book a Demo
Everything in Standard plus
White Glove Services
Custom Chatbot Setups
CRM two-way sync
Custom Integrations With 3rd Party Systems
Product Browsing & Add-to-Cart Abandonment
Supported Integration

Enterprise

A flexible, enterprise solution catering to specific business needs, offering personalized features and dedicated support
Talk to Sales
*All taxes extra
**Messaging charges extra
Book a Demo

Frequently Asked Questions

You’re in good company

Trusted by brands across industries, geographies, and sizes, including those servicing both B2B and B2C markets.

Security you can trust

As a data company, we understand the importance of keeping your company’s data secure.

Integration with your tools

Seamlessly connect the database and applications you rely on to scale your business.

What is ecommerce automation across multiple channels?

It is automated messaging across WhatsApp, Instagram, SMS, and more. It helps convert, recover, and retain shoppers through personalized customer journeys.

How does multi-channel cart recovery work?

If a shopper abandons checkout, messages are sent on WhatsApp first. If not delivered or unanswered, fallback messages can be automatically sent through SMS or other channels.

Can I run campaigns on all channels at once?

Yes, you can broadcast campaigns across WhatsApp, RCS, SMS, and Instagram. Each campaign can be personalized based on customer behavior and engagement history.

How does this help increase conversions?

You engage shoppers at high-intent moments such as product views, cart additions, and checkout abandonment. This significantly increases the chances of completing a purchase.

Does this support Shopify and other platforms?

Yes, it integrates deeply with Shopify and other ecommerce platforms. This enables real-time triggers such as cart updates, order confirmations, and customer activity events.

Can I automate post-purchase journeys?

Yes, you can automate upsell campaigns, reorder reminders, loyalty offers, review requests, and customer retention journeys based on post-purchase behavior.

What is an AI agent for cart recovery?

An AI agent for cart recovery is a system that automatically analyzes why a shopper abandoned their cart, chooses the best channel such as SMS or email, and sends a personalized recovery message at the right time to improve conversions.

How is QuickReply.ai’s cart recovery different from traditional abandoned cart tools?

Traditional tools usually send the same reminder to every shopper. QuickReply.ai’s AI agent looks at buyer behavior, hesitation signals, traffic source, and preferences to tailor the message, timing, and channel for each customer.

Does the AI agent choose between SMS and email automatically?

Yes. QuickReply.ai’s AI agent automatically decides whether SMS or email is more suitable for each shopper based on intent, context, and recovery potential, instead of sending generic messages through one fixed channel.

Can it recover carts without offering discounts?

Yes. QuickReply.ai is built to recover carts without depending heavily on discounts. It identifies the real reason behind abandonment, such as size concerns, payment issues, shipping doubts, or product comparison, and responds with more relevant messaging.

What kind of shopper signals does the AI agent use?

The AI agent uses signals such as browsing behavior, cart activity, hesitation patterns, acquisition source, buyer preferences, and likely purchase objections to create more relevant recovery messages.

Does QuickReply.ai work with Shopify and Klaviyo?

Yes. QuickReply.ai works with existing Shopify and Klaviyo setups, so brands can add AI-powered cart recovery without replacing their current marketing stack or disrupting existing workflows.

How long does it take to set up?

Setup is designed to be fast and simple. Based on the page, brands can connect their store and workflows in minutes and start testing AI-powered recovery without a long implementation cycle.

How quickly can brands see results?

The page indicates that brands can start seeing impact within 72 hours, making it suitable for teams that want to test performance quickly and compare it against their existing recovery flows.

Can I test it before shifting all my abandoned cart traffic?

Yes. QuickReply.ai allows brands to start with a smaller pilot, such as sending only 20% of abandoned cart traffic through the AI agent, so performance can be compared side by side before scaling further.

How is pricing structured?

QuickReply.ai uses a performance-based pricing model. According to the page, pricing is based on a percentage of recovered revenue, with no upfront cost, no credit card required to start, and alignment around actual results.

AAYNA Clinic turns high-intent clicks into confirmed bookings with WhatsApp

Discover how AAYNA Clinic boosted patient bookings by 74%, cut no-shows by half, and achieved 91% campaign open rates with QuickReply.ai’s WhatsApp automation.

12%

less no-show rate

91%

broadcast open rate

23%

more conversion rate

AAYNA Clinic turns high-intent clicks into confirmed bookings with WhatsApp

Discover how AAYNA Clinic boosted patient bookings by 74%, cut no-shows by half, and achieved 91% campaign open rates with QuickReply.ai’s WhatsApp automation.

12%

less no-show rate

91%

broadcast open rate

23%

more conversion rate

How Louzan Fashion’s Arabic WhatsApp Cart Recovery Journey Generated $349K+ Revenue

See how Louzan Fashion used Arabic WhatsApp cart recovery journeys with QuickReply.ai to recover abandoned orders and drive revenue at scale.

2,137

Orders

$349K+

Revenue

44,798%

ROI

How Estuary Recovered ₹11L+ in Revenue With a WhatsApp Welcome Popup Journey

See how Estuary generated ₹11.79L in revenue and 1,242 orders with a WhatsApp welcome popup journey that converted website visitors into buyers with 7,361% ROI.

1,242

Orders

₹11.79L

Revenue

7,361%

ROI

How Namyaa Skincare Earned 105x ROI on WhatsApp Without Overcomplicating Personalization

Discover how Namyaa Skincare used emotionally aware WhatsApp recovery messages to overcome buyer hesitation and drive a 105x return on messaging spend.

333

orders recovered

₹3,45,121

revenue generated

10,512%

ROI

How One Cross-Sell Message Earned K9 Vitality a 5065% ROI

See how K9 Vitality earned 5065% ROI with one WhatsApp cross-sell message, driving 50% conversions without discounts.

5065.12%

Return on Investment

50%

Conversion Rate

~₹3,000

Average Order Value