Run upsell and cross-sell automation on WhatsApp and RCS to recommend the right products at key buying moments.
Rated 4.9 on G2 and Shopify App Store
Recommend products that fit the order
Suggest add-ons based on what the customer just bought.
Push bundles, accessories, or higher-value variants that make sense.
Avoid random offers that do not match the order.
Send upsell messages at the right time
Trigger messages right after purchase, before delivery, or after delivery.
Time the campaign around when interest is still active.
Use follow-ups instead of one missed chance.
Bring customers back for repeat buys
Send reorder reminders for products customers run out of.
Cross-sell related items before the next purchase window closes.
Turn one-time buyers into repeat buyers with timely nudges.
Segment offers by customer behavior
Send different offers to first-time buyers, repeat buyers, or high-value customers.
Change the product recommendation based on clicks, purchases, or inactivity.
Keep campaigns relevant instead of repeating the same promo.
Run upsell campaigns across WhatsApp and RCS
Reach customers on the channels they already respond to.
Keep product recommendations and timing aligned across both channels.
Run campaigns without managing separate follow-up logic manually.
Send upsell messages automatically instead of chasing every order manually.
Recommend products based on what the customer already bought.
Reach customers when buying intent is still fresh.
Stop sending the same promo to everyone.
Run the same upsell logic on WhatsApp and RCS.
AAYNA Clinic turns high-intent clicks into confirmed bookings with WhatsApp
Discover how AAYNA Clinic boosted patient bookings by 74%, cut no-shows by half, and achieved 91% campaign open rates with QuickReply.ai’s WhatsApp automation.
12%
less no-show rate
91%
broadcast open rate
23%
more conversion rate
It’s a splendid product. The platform is affordable and supports special customisations. We had cross-integration requirements with internal software, and everything worked smoothly. QuickReply makes WhatsApp marketing easy and reliable. The team is supportive and delivers on time. Highly recommended for small and growing businesses.
Yamini Beri
Growth & Digital Marketing
One of the finest products backed by a highly experienced team. They understand requirements quickly and implement fast. For teams with fewer employees who still want to scale customer interactions, QuickReply.ai is a strong solution.
Gaurav Kumar
Head of E-commerce
Just getting started, but the product already delivers solid responses. It works well across web and Facebook. The tech support team is responsive and helped answer all beginner questions quickly.
Richard Berry
Marketing Manager
The QuickReply team understands our needs and is genuinely helpful. Customer service is excellent, and Neha has done a wonderful job. The product helps us connect with customers easily, and the overall service experience has been impressive.
Bharti
Marketing Manager
The app has a user-friendly interface and efficient features that make communication effortless. What stands out is the customer service. The product simplifies CTWA ads and keeps conversations organised. QuickReply has become a core part of my daily workflow.
Dhiraj Jindal
Founder, Meadbery
For every problem, there is a solution. The team understands use cases deeply and customises features to match our needs. Customer service is taken seriously, with quick responses and reliable account management.
Deepak Aggarwal
Founder, Auric
QuickReply.ai is the WhatsApp marketing solution we were looking for. The support team is proactive and helps us understand features and capabilities clearly, enabling us to build a comprehensive WhatsApp marketing strategy.
Karan Pahwa
Founder, The Pillow Company
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Upsell and cross-sell automation sends product recommendations automatically after key customer actions. It helps brands promote add-ons, bundles, upgrades, or repeat-buy items on WhatsApp and RCS.
It uses triggers like purchase, delivery, inactivity, or reorder timing. Based on these signals, the platform sends relevant product messages to the customer automatically.
The best time is when buying intent is still high. This can be right after purchase, near delivery, after delivery, or before the next reorder window.
Upsell encourages the customer to buy a higher-value version or upgrade. Cross-sell promotes related or complementary products that go with what they already bought.
Yes. It helps brands send timely reorder reminders and related product suggestions, which can drive more repeat orders from existing customers.
Yes. Campaigns can be based on past purchases, order value, product type, engagement, or customer segment, so the recommendation feels more relevant.
Both channels are direct and attention-friendly. They help brands reach customers with product recommendations in a more immediate and conversational format.
No. It can also be used before reorder windows, during product replenishment cycles, or when customer behavior shows interest in related items.
