About LiveRecover SMS Cart Recovery
Online stores’ cart recovery and SMS marketing needs are taken care of by LiveRecover. The app powers thousands of Shopify stores. The fastest-growing sales channel on Shopify is SMS. Customers are text messaged with upsells, abandoned cart messages, and other content. Buyers that abandoned carts are sent SMS marketing texts from your store to convince them to make the purchase. Having a one-on-one conversation with clients allow more upsell opportunities. You can answer their queries and in turn grow sales, all through text messages.
It's critical to retarget your abandoned cart sales to provide live chat help by text message. SMS/text can be used for upsells, subscriptions, checkout, and cart recovery. Some users enter their contact information during the checkout process. Our eCommerce connections will collect such information automatically so that we may follow up with those consumers. After this, we contact them and encourage them to finish the action. The entire process is manual. You must be thinking what sets us apart from other apps available in the market? We genuinely try to help them and not force them to make a purchase. Our goal is not annoying customers. Our team comprises real people and not bots who offer personalized support to your customers without any effort from your end. We make them comfortable by answering all the queries they have. It has been seen that most people don’t buy a product because they are not sure about certain things such as the fit of the dress.
SMS sent to recover abandoned cart
We believe in human-powered SMS marketing. Customers who abandon their carts are sent messages by our agents in real-time. We offer small discounts with a link back to their abandoned carts to motivate them to complete the purchase.
Text messages are human-powered
Our team answers the questions asked by your customers, offer discounts, and encourage them to act and make a purchase.
Sales experts and SMS marketing
Knowing the customers’ likes and dislikes can help in serving them better. Know why they didn’t complete their purchase.
LiveRecover is a text message sales team that is driven by humans.
We try our best to recover carts that have been abandoned by customers through text messages. The market is full of apps that promise to offer the same functions but in reality, they end up emailing your customers after charging a whopping monthly fee.
This method might also win back few customers but it has been proved time and again that SMS marketing beats email marketing.
You can't text all of your abandoned carts because that wouldn't be feasible. Nobody has that much time these days.
Alternatively, Our sales team is human-powered that will send messages to your customers who abandoned carts. Our marketing team is powered by humans. Convert carts into sales easily!
The personal touch does the trick
Customers ignore the messages when they know it is sent by automated bots. For the same reason, we use both text messages and real conversations with real human beings.
To get back the interest of your customers, we talk to your customers. We answer their questions, offer discounts, and motivate them to purchase items in their carts.
Get a Better Understanding of Your Clientele
If you know what your clients want, like, and dislike, it would be easier for you to serve them. We offer interactive features that will help you gain insights into your clients which would ultimately result in increased revenue.
We collect significant data from each conversation that can be used to inform every element of your online sales approach. Your ability to sell to your target audience will be improved if you take one conversation at a time.
CartHook, One Click Upsell by Zipify aka OCU, Gorgias, ReCharge Subscription, Bold Subscription, and other sales, subscription, upsell, and email apps are all integrated with LiveRecover SMS marketing solution.
I was charged while still on a free trial. After emailing customer service (Cody) several times I have not received any response regarding my refund. ***Updated Review Dennis did reach out to me and was able to sort out the refund. I still feel there should be some transparency with the trial period and charges upon activating the account.
Really helpful. They recovered sales intelligently. My customers know they’re talking to a real person and not a bot.
Got my first recovered sale within minutes of installing! The process and installation are very easy and create a meaningful flow of additional business - people who would have otherwise walked away. Thumbs up.