What is the Aftership returns center?

The Aftership returns center is a returns management solution that integrates with e-commerce websites and lets business owners automate the whole returning process through a customised and branded returns page. It aims to let businesses reduce return friction with an interactive return page, decrease expenses, and recoup sales.

Why Aftership returns center?

Fulfilling orders and making sure the orders meet customers on time – doing both of them efficiently at the same time is quite a challenge. Online retailers are well aware of how hard this is to manage. Plus, answering tens and hundreds of customers calling every day, asking about the whereabouts of their orders, and handling subsequent return demands from dissatisfied customers is definitely not something that merchants look forward to. The AfterShip plugin is one of the best alternatives to relieve merchants of burdens and have a seamless and centralized order monitoring experience from start to finish.

The Aftership returns center comes with multiple features and advantages that can be used to improve the post purchase experience for both – the business owners and the customers.

·        Branded returns page

The Aftership returns center lets businesses retain brand loyalty by letting them provide their customers with an entertaining and self-service return experience. This helps businesses in driving after sales engagement and reducing the return rate through an automated return process. It allows consumers to print return labels in minutes without having to send an email and lets businesses avoid the return of ineligible or on sale products.

·        Returns management portal

The Aftership returns center lets business owners streamline their return method and gain insight into all returns in one location. This helps them gain visibility into returns and increase operational efficiency by accelerating the return approval process and increasing accuracy by avoiding human errors. The returns center also ensures a reduction in the fraud rate by letting the business owners set up their return policies and inspect suspicious return requests easily and reject returns in a few clicks.

·        Customization

The app lets business owners customize the whole process to fit their business needs uniquely, without the need of any coding skills. Almost everything including the layout, return reasons, return policies, etc. can be set up separately according to the business.

·        Analytics

The app lets businesses understand the performance of the returns process to plan inventory better and boost product offerings, using actionable insights, and improving customer experience.

·        Apps and plugins

The Aftership returns center seamlessly integrates with multiple applications including Shopify, Magento, and WooCommerce.

·        Automation

The main and one of the most important functions of the app is that it lets business owners automate the return process. Integrated Artificial intelligence lets businesses provide the customers with a seamless return experience, with automated return processing and notifications that share the tracking information with the customers.

The app comes with these features to make the return experience smoother for the customers as well as business owners and is trusted by more than ten thousand retailers around the globe.