What is the Clicksit return center?
The Clicksit app is a returns solution that creates the CollectPlus base, which aids in the establishment of transparent regulations. Because of the law, the businesses have to set a policy for accepting returned goods. With the app, shop administrators can use confirmation emails to monitor whether returns are received by purchasers or not. Furthermore, businesses can ensure that buyers' bills do not contain the extra charge in the e-mail. This will aid in gaining customers' confidence in their stores. Apart from this, the software does not need any code input, and is completely free.
A good return experience is essential when it comes to customer satisfaction and retention. Customers have built a baseline expectation of what a good experience should be, based on their interactions with the multiple online retailers they shop with. Along with availability, product quality, accessibility, and other related factors, the ability to return items and the procedure for doing so have a significant effect on the customer's overall experience with the shop. Clicksit return center makes sure that the return process becomes smoother and more efficient for the businesses, as well as their customers with these features and benefits:
Easy set up
A Clicksit return portal can be set up in three easy steps, almost instantly, without any coding required. It integrates with Shopify stores to ensure a smooth product returning process for the customers and the business owners.
Branded return portal
Clicksit lets e-commerce websites set up a branded return portal, without any extra coding, where their customers can return orders. The complete process, layout and options can be customised to fit every business uniquely. This includes an attractive interface, return reasons, policies, time periods, etc.
The Clicksit app automates the whole returning process, in accordance with customisable terms and conditions, so that businesses can save money, labour and time. It will also record data and increase accuracy and efficiency.
Multiple return locations
Hundreds of return locations can be dealt with, at the same time using Clicksit’s built-in capabilities. It proves to be ideal for dropshipping.
Clicksit lets the customers be notified as soon as a new status related to their return is updated in the admin panel by the business. It comes with an added feature of notifying the customers through email along with tracking information. This lets the customers stay up to date with their return status and reduces the number of calls or queries to the business’ helpline.
Clicksit provides business owners with a dashboard which lets them monitor their returns in real time along with the reasons and other similar data. Businesses can use these data and statistics to improve their business and ensure that similar returns do not take place in the future.
Clicksit helps businesses in making the return process easier for the customers, and beneficial for the business owners. A good return experience, in turn, is bound to improve customer retention and business expansion by attracting new customers in the long run. On top of all these features, Clicksit is completely free – no hidden charges.