What is Octane AI?
Octane AI is a platform that allows businesses to create quizzes, automate Facebook Messenger and SMS messages, and use opt-in tools to increase conversions, opt-ins, AOV, ROAS, and sales on their website. The app seamlessly integrates with e-commerce stores and helps merchants engage with, convert, and retain customers by personalizing their experiences and giving them the confidence in the website. It integrates with Klaviyo, Yotpo, Gorgias, Recharge, Privy, Justuno and more to help businesses connect with their customers and boost sales and customer relations.
Why Octane AI?
With more and more businesses entering online platforms to expand their reach, business owners need to provide their customers with the best possible experience with their websites in order to retain their customers. Products and services are not the only things that affect a customer’s experience. In fact, easy and quick communications play a major role in customer satisfaction.
Octane AI lets businesses automate and personalize these processes, adding a human element and helps them save time. It comes with multiple features and benefits that aid business owners in making customer communications smoother and quicker.
Business owners can use Octane AI to build quizzes to improve customer interactions, with an easy-to-use quiz builder, without any coding. This allows them to welcome and learn about site guests, personalize their experiences, and build stronger relationships and revenue. It also provides detailed statistics related to revenue, quiz takers, and interactions. Businesses can also sync responses, behaviours, and other data points with Klaviyo and Facebook Pixel integrations.
· Facebook Messenger and SMS
Octane AI helps business owners increase sales by allowing them to send customized messages to customers through Facebook Messenger and SMS, which have open rates of 95% or higher. Business owners can manage and edit Facebook Messenger and SMS automation from one place. The app lets them automatically send and browse abandonment messages, order and shipping confirmation messages, pre and post purchase flows, and answers to general customer service queries. Messenger and SMS messages can be customized based on the results of Shop Quizzes, making the experience better for the customers.
· Opt-in tools
Octane AI comes with opt-in tools designed specially to help e-commerce businesses convert sales successfully. Business owners can use a range of on-site pop-ups, features, and off-site customer acquisition tools to collect email, SMS, and Messenger opt-ins. This helps them get to know every customer, personalize their experience, offer instant support, and collect SMS and e-mail subscribers.
Octane AI collects customer answers and data, and provides detailed analytics and insights to help business owners compare conversion rates, average order value, overall sales, and number of transactions to the buyer profiles.
Data can be collected using Octane AI’s fun, no-code quizzes. Businesses can get to know their customers from their first visit and create long-term relationships with interactive quizzes and customized Messenger, SMS, and Facebook ads, and build interactions that the customers would enjoy. The app is built to help e-commerce businesses connect with new customers, retain existing customers and convert maximum sales to generate revenue and boost customer relations.