What is it?
ParcelPanel order tracking pro is an order tracking and marketing tool that helps businesses reduce workload after sales and increase revenue with higher conversion rates. The app provides online business owners with real-time multifunctional tracking, a branded tracking page under the company's domain, automated e-mail notification, and a graphic analysis of tracking status.
Why is it needed?
Constantly keeping track of order statuses is essential for all business owners. In today’s world, online businesses aim to expand their reach and deliver products to customers across the globe. This requires using different courier services for different locations and package sizes, and an eventual increase in order numbers. All of this scattered data can make it hard for them to provide their customers with information related to the status of their orders. The ParcelPanel Order Tracking Pro app lets e-commerce websites track all their orders in one place, with appropriate information to keep everything in check. It also helps them create a system for sending regular order status related updates to the customers, keeping them in the know and enhancing their purchasing experience. It comes with the following features and benefits.
· Order tracking
The app lets businesses keep track of all their orders in real time. It supports more than eight hundred courier services from around the world and constantly manages a tracking database with all information in one place. This can help them provide customers with the exact information about their order statuses, enhancing their overall experience with the website.
· Branded tracking page
The ParcelPanel Order Tracking Pro app lets businesses set up a fully customisable branded tracking page within their own domain. This helps make the website more professional and helpful, and promotes brand image. It also makes it easier for customers to track their orders, by providing them a tracking option in the e-commerce website itself.
· E-mail notifications
The app lets businesses set up a system to notify the customers whenever there is an update in their order statuses. It can automatically send out e-mails to the customers with the link leading to the tracking page, which they can use whenever they want to check on their order status. The app can also help businesses add an estimated time of delivery with these notifications to further keep the customers in the clear. These features can help customers resolve their status related queries without having to contact the website’s support team, saving time and reducing efforts needed by both the customers and the support team members.
The app comes with features tailored for dropshippers, including the option to hide Chinese origin, Chinese information, carrier name and logo, and displaying thorough tracking information in the local language on your store's tracking page, among others. This helps businesses provide their customers with a branded buying experience.
These features make ParcelPanel order tracking pro more than just an order tracking app. It can be used as a powerful marketing tool that can help save a lot of time for the company after a sale is done and increase conversion rates.