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BusinessOnBot vs Wati

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
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BusinessOnBot

BusinessOnBot

BusinessOnBot helps D2C brands streamline their marketing efforts on WhatsApp, offering features such as chatbots, automated messaging sequences, and the capability to send messages in bulk. This India-based firm has the backing of Y Combinator.

BusinessOnBot Dashboard

Pricing

Free Trial:
14-day free trial
Pricing:
Base plan starts at ₹6,100/ month + $4.99 for Shopify plugin
BusinessOnBot Pricing

Features

  1. Retargeting Workflows
  2. Agent Analytics
  3. Multi Agent Chat with Assisted Sales
  4. WhatsApp Catalogue
  5. Product Level Re-Targeting

Wati

Wati Logo

Wati is a WhatsApp Business API solution provider that facilitates customer engagement, sales, and marketing conversations on WhatsApp. It’s designed to help businesses automate conversations and manage customer interactions effectively.

Wati Dashboard UI Screenshot

Pricing

Website:
wati.io
Free Trial:
Yes (7 Days)
Pricing:
Starting from - Rs 2499/month | $4.99 Shopify Add-on
Wati Pricing Plan Screenshot

Features

  1. Shared Team Inbox
  2. Chatbot Builder
  3. Contact Management
  4. APIs & Web-hooks
  5. Broadcast Management
  6. WhatsApp Catalog
  7. Template Submission

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Shopify App:

BusinessOnBot

Industries:
E-commerce
Shopify Reviews/Ratings:
5
BusinessonBot Shopify App Reviews Screenshot

Pros

  • D2C Focused
  • Omnichannel support
  • Shopify, Magento & WooCommerce Integration

Cons

  • Suitable only for e-commerce stores.
  • No chatbot builder
  • No dead audience filtering to boost ROAS.
  • Basic chat panel. No option to add tags or notes to customer chats.
  • No auto assignment of chats during non-business hours
  • The Shopify plugin is charged separately.

FAQs

Does BusinessOnBot offer a free trial?

No, BusinessOnBot does not offer a free trial.

How much does BusinessOnBot cost?

The base plan starts at ₹6,100 per month, plus $4.99 for the Shopify plugin.

What industries can benefit from using BusinessOnBot?

BusinessOnBot is primarily beneficial for the e-commerce industry, especially D2C brands.

What are the main limitations of BusinessOnBot?

The main limitations include being suitable only for e-commerce stores, lacking a chatbot builder, no dead audience filtering to boost ROAS, a basic chat panel, and no auto-assignment of chats during non-business hours.

What are the key features of BusinessOnBot?

Key features include retargeting workflows, agent analytics, multi-agent chat with assisted sales, WhatsApp catalogue, and product-level re-targeting.

Shopify App:

Wati

Industries:
All
Shopify Reviews/Ratings:
4.3. Stars
Wati Shopify App Listing Screenshot

Pros

  • Broad functionality
  • Chatbot automation
  • User-friendly interface
  • Cheaper to start with

Cons

  • Limited D2C personalization
  • Email/chatbot-only support
  • No Broadcast Retry
  • No Revenue Attribution
  • No Product Browsing Abandonment Tracking

FAQs

1. Does Wati offer a free trial?

Yes, Wati offers a 7-day free trial.

2. How much does Wati cost?

Wati's pricing starts at Rs 2,499 per month. Additionally, there is a $4.99 per month charge for the Shopify add-on.

3. What industries can benefit from using Wati?

Wati is designed to support businesses across all industries, helping them automate conversations and manage customer interactions effectively on WhatsApp.

4. What are the main limitations of Wati?

Wati has several limitations: It offers limited D2C personalization, support is limited to email and chatbot, broadcast retry and revenue attribution are lacking, and product browsing abandonment is not tracked.

5. What are the key features of Wati?

Wati offers several key features, including a shared team inbox, chatbot builder, contact management, APIs and webhooks, broadcast management, WhatsApp catalog integration, and template submission. These features facilitate customer engagement, sales, and marketing conversations on WhatsApp.

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