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LimeChat vs Contlo

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
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Limechat

Limechat logo

LimeChat is a multi-channel e-commerce communication platform that enables businesses to use channels like email, live chat, WhatsApp, SMS, Facebook Messenger, and Instagram for conversational marketing. Their broad focus is on catering to marketing and support requirements of online businesses across all channels.

Pricing

Website:
limechat.ai
Pricing URL:
Limechat Pricing
Free Trial:
14-Day Free Trial
Pricing:
Hidden
Limechat pricing

Features

  1. 2-way WhatsApp Journey and Campaign Builder
  2. AI-Powered Customer Segments
  3. WhatsApp Commerce Bot
  4. AI-Driven Support Automation
  5. Custom Analytics Report

Contlo

Contlo Logo

Contlo is a Customer Relationship and data Platform for businesses to create and deliver personalized customer experiences at scale across channels. Contlo enables e-commerce brands to generate more revenue, increase retention, and automate personalized customer experiences.

Pricing

Website:
contlo.com
Pricing URL:
Free Trial:
Free to use
Pricing:
Free to install - Professional plan starts at $20/month
Contlo Pricing

Features

  1. Analytics and Reporting
  2. Workflow Automation
  3. Customer Journey Mapping
  4. Abandoned Cart Recovery
  5. Multi-Channel Campaigns
  6. Coupon Management

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Shopify App:

Limechat

Industries:
E-commerce
Shopify Reviews/Ratings:
4.7 Stars
Limechat Shopify Reviews

Pros

  • Multi-channel customer support
  • GPT-powered WhatsApp chatbots
  • Available re-targeting and retention campaigns

‍

Cons

  • Can't schedule broadcasts
  • No customer segmentation for broadcasts
  • No WhatsApp pop-up
  • Partial payment not available for COD to prepaid
  • Limit of 3 Abandoned Cart messages
  • No repository of WhatsApp templates for broadcasts
  • No Broadcast Retry
  • No Revenue Attribution
  • No Product Browsing Abandonment Tracking
  • Costly

‍

FAQs

Does Limechat offer a free trial?

Yes. Limechat offers a free trial for 14 days.

How much does LimeChat cost after the free trial?

After the 14-day free trial, LimeChat costs $29 per month.

What industries can benefit from using LimeChat?

LimeChat is designed for e-commerce businesses, particularly those looking to enhance their marketing and support efforts across multiple communication channels, such as email, live chat, WhatsApp, SMS, Facebook Messenger, and Instagram.

What are the main limitations of LimeChat?

LimeChat has several limitations: it cannot schedule broadcasts and customer segmentation for broadcasts, does not offer a WhatsApp pop-up feature, does not support partial payment for COD to prepaid, has a limit of 3 abandoned cart messages, lacks a repository of WhatsApp templates for broadcasts, and is considered costly.

What are the key features of LimeChat?

LimeChat offers several key features, including 2-way marketing for abandoned carts and custom journeys, GPT-powered automated chatbots, consultative WhatsApp selling and checkout processes, a complete multi-channel CRM, and AI analytics for measuring Return on Ad Spend (RoAS), conversions, customer satisfaction (CSAT), and Net Promoter Score (NPS).

Shopify App:

Contlo

Industries:
All Industries
Shopify Reviews/Ratings:
4.7 Stars
Contlo Shopify Reviews

Pros

  • Omnichannel support
  • AI-powered marketing automation
  • Free to start

Cons

  • No chatbot builder
  • Expensive when you scale
  • No 2-way campaigns
  • Dependency on the Contlo team for basic changes
  • No Broadcast Auto Retry

FAQs

Does Contlo offer a free trial?

Yes, Contlo offers a free trial.

How much does Contlo cost?

Contlo is free to install, with the professional plan starting at $20 per month.

What industries can benefit from using Contlo?

Contlo is designed for businesses across all industries, particularly e-commerce brands, to help generate more revenue, increase customer retention, and automate personalized customer experiences.

What are the main limitations of Contlo?

Contlo has several limitations: it does not have a chatbot builder, can become expensive as you scale, lacks 2-way campaign capabilities, requires dependency on the Contlo team for basic changes, and does not support broadcast auto-retry.

What are the key features of Contlo?

Contlo offers key features such as analytics and reporting, workflow automation, customer journey mapping, abandoned cart recovery, multi-channel campaigns, and coupon management.

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