Interakt logo

WATI VS Interakt

Compare WATI VS Interakt and see what are their differences
Interakt logo

Wati

Wati Logo

Wati is a WhatsApp Business API solution provider that facilitates customer engagement, sales, and marketing conversations on WhatsApp. It’s designed to help businesses automate conversations and manage customer interactions effectively.

Wati Dashboard UI Screenshot

Pricing

Website:
wati.io
Free Trial:
Yes (7 Days)
Pricing:
Starting from - Rs 2499/month | $4.99 Shopify Add-on
Wati Pricing Plan Screenshot

Features

  1. Shared Team Inbox
  2. Chatbot Builder
  3. Contact Management
  4. APIs & Web-hooks
  5. Broadcast Management
  6. WhatsApp Catalog
  7. Template Submission

Interakt

Interakt logo

Interakt provides efficient WhatsApp communication solutions, making it a popular choice for small to medium-sized businesses due to its affordability and essential features. It supports bulk messaging campaigns and offers a shared team inbox, allowing multiple agents to manage customer interactions seamlessly.

Pricing

Free Trial:
14-Day Free Trial
Pricing:
Starting from ₹2,499 /month
Interakt Pricing Plan

Features

  1. WhatsApp catalogues and cart
  2. Automate business notifications
  3. Bulk campaigns/broadcasts
  4. Shared team inbox
  5. GPT-powered chatbots
  6. CTWA ads
  7. Omnichannel Support

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Shopify App:

Wati

Industries:
All
Shopify Reviews/Ratings:
4.3. Stars
Wati Shopify App Listing Screenshot

Pros

  • Broad functionality
  • Chatbot automation
  • User-friendly interface
  • Cheaper to start with

Cons

  • Limited D2C personalization
  • Email/chatbot-only support
  • No Broadcast Retry
  • No Revenue Attribution
  • No Product Browsing Abandonment Tracking

FAQs

1. Does Wati offer a free trial?

Yes, Wati offers a 7-day free trial.

2. How much does Wati cost?

Wati's pricing starts at Rs 2,499 per month. Additionally, there is a $4.99 per month charge for the Shopify add-on.

3. What industries can benefit from using Wati?

Wati is designed to support businesses across all industries, helping them automate conversations and manage customer interactions effectively on WhatsApp.

4. What are the main limitations of Wati?

Wati has several limitations: It offers limited D2C personalization, support is limited to email and chatbot, broadcast retry and revenue attribution are lacking, and product browsing abandonment is not tracked.

5. What are the key features of Wati?

Wati offers several key features, including a shared team inbox, chatbot builder, contact management, APIs and webhooks, broadcast management, WhatsApp catalog integration, and template submission. These features facilitate customer engagement, sales, and marketing conversations on WhatsApp.

Shopify App:

Interakt

Industries:
All Industries
Shopify Reviews/Ratings:
4.4 Stars
Interakt Shopify App Listing Screenshot

Pros

  • Budget-friendly for smaller enterprises.
  • Automated messaging for efficient communication.
  • Collaborative team inboxes for enhanced customer support.

Cons

  • No WhatsApp Chatbot integration.
  • No WhatsApp Retry.
  • Complex and non-intuitive user segmentation and setup.
  • No Product Browsing Abandonment Tracking.
  • Support is limited to e-mail only, often with a 2-3 day response time.
  • No revenue attribution for broadcast campaigns.
  • Limited app integrations, dependent on subscription levels.

FAQs

Does Interakt offer a free trial?

Yes, Interakt offers a 14-day free trial.

How much does Interakt cost after the free trial?

After the 14-day free trial, Interakt's monthly pricing starts from ₹2,499.

What industries can benefit from using Interakt?

Interakt is designed for all industries, offering efficient WhatsApp communication solutions to small—and medium-sized businesses looking to streamline customer interactions.

What are the main limitations of Interakt?

Interakt has several limitations: it lacks WhatsApp chatbot integration, does not offer broadcast retry or product browsing abandonment tracking, has complex and non-intuitive user segmentation and setup, limited support available only via email with a 2-3 day response time, no revenue attribution for broadcast campaigns, and limited app integrations depending on subscription levels.

What are the key features of Interakt?

Interakt offers key features such as WhatsApp catalogs and carts, automated business notifications, bulk campaigns/broadcasts, a shared team inbox, GPT-powered chatbots, Click-to-WhatsApp (CTWA) ads, and omnichannel support.

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