DelighChat logo

BiteSpeed vs Delightchat

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
DelighChat logo

BiteSpeed

BiteSpeed

Bitespeed is a WhatsApp marketing tool that offers omnichannel support inbox. Built for Shopify stores, it helps brands automate their buyers’ journey on WhatsApp. Focused primarily on e-commerce businesses and their use cases, it helps businesses upsell, cross-sell, get product reviews, run abandoned cart journeys, and send broadcasts to different customer segments within WhatsApp.

BiteSpeed  Demo

Pricing

Website:
BiteSpeed
Pricing URL:
Plans and Pricing
Free Trial:
Free Trial for 1 month at $0
Pricing:
Free to start. Business plan starts at $249.99/month
BiteSpeed Pricing

Features

  1. Omnichannel Support
  2. Gamified pop-ups for lead capture
  3. Bulk Messages Segmentation
  4. Collect photo reviews withing WhatsApp

Delightchat

DelighChat logo

DelightChat is a WhatsApp solution for small to medium-sized businesses aiming to improve their customer service capabilities. It provides an all-in-one helpdesk and WhatsApp chat service, enabling companies to handle customer support requirements through one integrated inbox. This centralized platform supports multiple communication channels such as WhatsApp, Instagram, Facebook, Email, and Live Chat, streamlining the customer support process.

Pricing

Pricing URL:
Free Trial:
14-Day Free Trial
Pricing:
Starts from $49/month
DelightChat Pricing Plan

Features

  1. Omnichannel Support
  2. Website Widget
  3. Shared Team Inbox
  4. COD Verification
  5. Analytics ROI

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Shopify App:

BiteSpeed

Industries:
E-commerce
Shopify Reviews/Ratings:
4.9
BiteSpeed Shopify Review

Pros

  • Built for e-commerce stores on Shopify
  • Chatbot builder
  • Omnichannel Support Inbox
  • Revenue Attribution with UTM tracking

Cons

  • No Smart Agent Routing
  • No Chat Disposition
  • Basic Agent Analytics
  • Poor Support

FAQs

Does BiteSpeed offer a free trial?

Yes, BiteSpeed offers a free trial.

How much does BiteSpeed cost?

BiteSpeed is free to start, with the Business plan starting at $249.99 per month.

What industries can benefit from using BiteSpeed?

BiteSpeed is primarily designed for e-commerce businesses.

What are the main limitations of BiteSpeed?

The main limitations of BiteSpeed include:

  • No Smart Agent Routing
  • No Chat Disposition
  • Basic Agent Analytics
  • Poor Support

What are the key features of BiteSpeed?

The key features of BiteSpeed include:

  • Omnichannel Support
  • Gamified pop-ups for lead capture
  • Bulk Messages Segmentation
  • Collecting photo reviews within WhatsApp

Shopify App:

Delightchat

Industries:
All Industries
Shopify Reviews/Ratings:
4.9 Stars
DelightChat Shopify App Reviews

Pros

  • Omnichannel support
  • Shared team inbox
  • Campaign Analytics

Cons

  • Limited to support only
  • Expensive for growing D2C brands
  • Basic chatbot builder
  • No deep customer segmentation
  • No support for Click-to-WhatsApp (CTWA) ads
  • Greentick is provided to premium plan users only
  • No broadcast retry
  • No product browsing abandonment tracking

FAQs

Does DelightChat offer a free trial?

Yes, DelightChat offers a 14-day free trial.

How much does DelightChat cost after the free trial?

After the 14-day free trial, DelightChat pricing starts from $49 per month.

What industries can benefit from using DelightChat?

DelightChat is suitable for all industries. Its integrated helpdesk and WhatsApp chat service enhance customer support across various sectors by consolidating multiple communication channels into one platform.

What are the main limitations of DelightChat?

DelightChat has several limitations: it is focused solely on support, making it expensive for growing D2C brands; it offers a basic chatbot builder; it lacks deep customer segmentation; it does not support Click-to-WhatsApp (CTWA) ads; and it provides the Greentick verification only to premium plan users.

What are the standout features of DelightChat?

DelightChat offers several standout features, including omnichannel support for seamless communication across WhatsApp, Instagram, Facebook, and Email; a shared team inbox for better collaboration; a website widget for easy customer interaction; COD verification; and analytics to measure ROI.

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