Zoko Logo

Interakt vs Zoko

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
Zoko Logo

Interakt

Interakt logo

Interakt provides efficient WhatsApp communication solutions, making it a popular choice for small to medium-sized businesses due to its affordability and essential features. It supports bulk messaging campaigns and offers a shared team inbox, allowing multiple agents to manage customer interactions seamlessly.

Pricing

Website:
interakt.shop
Pricing URL:
Official Interakt Pricing
Free Trial:
14-Day Free Trial
Pricing:
Starting from ₹2,499 /month
Interakt Pricing Plan

Features

  1. WhatsApp catalogues and cart
  2. Automate business notifications
  3. Bulk campaigns/broadcasts
  4. Shared team inbox
  5. GPT-powered chatbots
  6. CTWA ads
  7. Omnichannel Support

Zoko

Zoko Logo

Zoko is a WhatsApp marketing solution that helps brands and businesses connect with their audience. It allows companies to grow by offering features like multiple agents on one number, taking customer orders from WhatsApp, and sending broadcast messages. It also provides detailed analytics about the performance so that brands know what works best and what doesn't work at all.

Pricing

Website:
zoko.io
Pricing URL:
Zoko Pricing
Free Trial:
No
Pricing:
Starts at ₹2,999/month + ₹1.25per Conversation (Shopify Plugin - $4.99/mo charged separately)
Zoko Pricing

Features

  1. ChatGPT: Auto Order Collection
  2. WhatsApp Catalog: Sync Shopify Catalog
  3. COD Flow: Confirm & Convert
  4. Broadcast: Dynamic Segments
  5. Drag and Drop Workflow Automation

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Shopify App:

Interakt

Industries:
All Industries
Shopify Reviews/Ratings:
4.4 Stars
Interakt Shopify App Listing Screenshot

Pros

  • Budget-friendly for smaller enterprises.
  • Automated messaging for efficient communication.
  • Collaborative team inboxes for enhanced customer support.

Cons

  • No WhatsApp Chatbot integration.
  • No WhatsApp Retry.
  • Complex and non-intuitive user segmentation and setup.
  • No Product Browsing Abandonment Tracking.
  • Support is limited to e-mail only, often with a 2-3 day response time.
  • No revenue attribution for broadcast campaigns.
  • Limited app integrations, dependent on subscription levels.

FAQs

Does Interakt offer a free trial?

Yes, Interakt offers a 14-day free trial.

How much does Interakt cost after the free trial?

After the 14-day free trial, Interakt's monthly pricing starts from ₹2,499.

What industries can benefit from using Interakt?

Interakt is designed for all industries, offering efficient WhatsApp communication solutions to small—and medium-sized businesses looking to streamline customer interactions.

What are the main limitations of Interakt?

Interakt has several limitations: it lacks WhatsApp chatbot integration, does not offer broadcast retry or product browsing abandonment tracking, has complex and non-intuitive user segmentation and setup, limited support available only via email with a 2-3 day response time, no revenue attribution for broadcast campaigns, and limited app integrations depending on subscription levels.

What are the key features of Interakt?

Interakt offers key features such as WhatsApp catalogs and carts, automated business notifications, bulk campaigns/broadcasts, a shared team inbox, GPT-powered chatbots, Click-to-WhatsApp (CTWA) ads, and omnichannel support.

Shopify App:

Zoko

Industries:
E-commerce
Shopify Reviews/Ratings:
4.6 Stars
Zoko Shopify Reviews

Pros

  • Ideal for beginners
  • Interactive chat capabilities
  • Simplified ticket handling
  • Advanced e-commerce workflows

Cons

  • No 2-way campaigns due to the absence of a chatbot builder
  • High cost due to additional expenses
  • No Broadcast Retry
  • No Product Retargeting
  • No product-specific abandoned cart journeys
  • No opt-in mechanisms
  • No dedicated point of contact
  • No dynamic coupons
  • Limited number of customer nurturing sequences

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FAQs

1. Does Zoko offer a free trial?

No, Zoko does not offer a free trial.

How much does Zoko cost?

Zoko's pricing starts at ₹2,999 per month, with an additional charge of ₹1.25 per conversation. For Shopify users, there is an extra charge of $4.99 per month for the Shopify plugin.

What industries can benefit from using Zoko?

Zoko is designed primarily for e-commerce businesses, providing tools to enhance customer communication and streamline order management through WhatsApp.

What are the main limitations of Zoko?

Zoko has several limitations: it lacks 2-way campaign capabilities due to the absence of a chatbot builder, incurs high costs due to additional expenses, does not offer broadcast retries, product retargeting, product-specific abandoned cart journeys, opt-in mechanisms, dynamic coupons, or a dedicated point of contact, and has a limited number of customer nurturing sequences.

What are the key features of Zoko?

Zoko offers key features such as ChatGPT-powered auto order collection, WhatsApp catalog synchronization with Shopify, COD flow for confirming and converting orders, dynamic segment broadcasting, and drag-and-drop workflow automation. These features are designed to help businesses manage customer interactions and sales through WhatsApp effectively.

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