1. Does Wati offer a free trial?
Yes, Wati offers a 7-day free trial.
Wati vs Limechat
Objective Comparison: Which is the Better WhatsApp Marketing Tool?
Wati
Wati is a WhatsApp Business API solution provider that facilitates customer engagement, sales, and marketing conversations on WhatsApp. It’s designed to help businesses automate conversations and manage customer interactions effectively.
Pricing
Website:
wati.ioPricing URL:
Official Wati Pricing Free Trial:
Yes (7 Days)
Pricing:
Starting from - Rs 2499/month | $4.99 Shopify Add-on
Features
- Shared Team Inbox
- Chatbot Builder
- Contact Management
- APIs & Web-hooks
- Broadcast Management
- WhatsApp Catalog
- Template Submission
Limechat
LimeChat is a multi-channel e-commerce communication platform that enables businesses to use channels like email, live chat, WhatsApp, SMS, Facebook Messenger, and Instagram for conversational marketing. Their broad focus is on catering to marketing and support requirements of online businesses across all channels.
Features
- 2-way WhatsApp Journey and Campaign Builder
- AI-Powered Customer Segments
- WhatsApp Commerce Bot
- AI-Driven Support Automation
- Custom Analytics Report
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Shopify App:
Wati
Industries:
All
Shopify Reviews/Ratings:
4.3. Stars
Pros
- Broad functionality
- Chatbot automation
- User-friendly interface
- Cheaper to start with
Cons
- Limited D2C personalization
- Email/chatbot-only support
- No Broadcast Retry
- No Revenue Attribution
- No Product Browsing Abandonment Tracking
FAQs
2. How much does Wati cost?
Wati's pricing starts at Rs 2,499 per month. Additionally, there is a $4.99 per month charge for the Shopify add-on.
3. What industries can benefit from using Wati?
Wati is designed to support businesses across all industries, helping them automate conversations and manage customer interactions effectively on WhatsApp.
4. What are the main limitations of Wati?
Wati has several limitations: It offers limited D2C personalization, support is limited to email and chatbot, broadcast retry and revenue attribution are lacking, and product browsing abandonment is not tracked.
5. What are the key features of Wati?
Wati offers several key features, including a shared team inbox, chatbot builder, contact management, APIs and webhooks, broadcast management, WhatsApp catalog integration, and template submission. These features facilitate customer engagement, sales, and marketing conversations on WhatsApp.
Shopify App:
Limechat
Industries:
E-commerce
Shopify Reviews/Ratings:
4.7 Stars
Pros
- Multi-channel customer support
- GPT-powered WhatsApp chatbots
- Available re-targeting and retention campaigns
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Cons
- Can't schedule broadcasts
- No customer segmentation for broadcasts
- No WhatsApp pop-up
- Partial payment not available for COD to prepaid
- Limit of 3 Abandoned Cart messages
- No repository of WhatsApp templates for broadcasts
- No Broadcast Retry
- No Revenue Attribution
- No Product Browsing Abandonment Tracking
- Costly
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FAQs
Does Limechat offer a free trial?
Yes. Limechat offers a free trial for 14 days.
How much does LimeChat cost after the free trial?
After the 14-day free trial, LimeChat costs $29 per month.
What industries can benefit from using LimeChat?
LimeChat is designed for e-commerce businesses, particularly those looking to enhance their marketing and support efforts across multiple communication channels, such as email, live chat, WhatsApp, SMS, Facebook Messenger, and Instagram.
What are the main limitations of LimeChat?
LimeChat has several limitations: it cannot schedule broadcasts and customer segmentation for broadcasts, does not offer a WhatsApp pop-up feature, does not support partial payment for COD to prepaid, has a limit of 3 abandoned cart messages, lacks a repository of WhatsApp templates for broadcasts, and is considered costly.
What are the key features of LimeChat?
LimeChat offers several key features, including 2-way marketing for abandoned carts and custom journeys, GPT-powered automated chatbots, consultative WhatsApp selling and checkout processes, a complete multi-channel CRM, and AI analytics for measuring Return on Ad Spend (RoAS), conversions, customer satisfaction (CSAT), and Net Promoter Score (NPS).
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