Send out automated alerts on WhatsApp for order in transit.
Ensure you include a tracking link to make it easier for customers to stay up-to-date on order status, reducing your WISMO calls and emails.
Order out For delivery
Tap into the consumer excitement of receiving the order from your store.
Send out order out for delivery alerts on WhatsApp with QuickReply.ai, and also use the opportunity to nudge them to explore more products!
Order Delivered
Your customer may not have received the order directly. It may have been accepted by a family member, house help or submitted at the gate.
Notify them of the order delivery on WhatsApp instantly.
You want to be doubly sure they have received the order.
Post-delivery order feedback
Your work doesn’t end at order delivery. Use this as an opportunity to seek feedback on your delivery partners as well as the overall shopping experience with your brand.
Set up a WhatsApp automation with QuickReply.ai to request customer feedback post-delivery.
Order cancellation
Some orders may get cancelled because a payment did not get processed, the product went out of stock or simply because the consumer does not want to make the purchase anymore.
Either way, ensure you send out an order cancellation notification on WhatsApp along with a reason.
Why use QuickReply.ai for WhatsApp order notifications?
Official WhatsApp Business API
Instant messaging
Reduce WISMO calls and emails
Scale personalized customer communication
40+ AI WhatsApp chatbots for eCommerce
One inbox for all customer support conversations
Powerful analytics and insights
Two-way communication
Customer support and success
2Bn+
People on WhatsApp
98%
Open Rate On campaigns
75%
Boost In customer Engagement
60%
Increase In abandoned cart recovery
Testimonials
Hundreds of Happy Customers All Around the World
“One of the finest product with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”
Gaurav Kumar
G2
“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customised them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”
Deepak Agarwal
G2
“Just getting started. It's pretty good at creating decent responses. I've got it working on both a web site and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”
Richard Berry
Facebook
Ready to leverage WhatsApp for order status alerts ?
