Limechat logo

BiteSpeed vs LimeChat

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
Limechat logo

BiteSpeed

BiteSpeed

Bitespeed is a WhatsApp marketing tool that offers omnichannel support inbox. Built for Shopify stores, it helps brands automate their buyers’ journey on WhatsApp. Focused primarily on e-commerce businesses and their use cases, it helps businesses upsell, cross-sell, get product reviews, run abandoned cart journeys, and send broadcasts to different customer segments within WhatsApp.

BiteSpeed  Demo

Pricing

Website:
BiteSpeed
Pricing URL:
Plans and Pricing
Free Trial:
Free Trial for 1 month at $0
Pricing:
Free to start. Business plan starts at $249.99/month
BiteSpeed Pricing

Features

  1. Omnichannel Support
  2. Gamified pop-ups for lead capture
  3. Bulk Messages Segmentation
  4. Collect photo reviews withing WhatsApp

Limechat

Limechat logo

LimeChat is a multi-channel e-commerce communication platform that enables businesses to use channels like email, live chat, WhatsApp, SMS, Facebook Messenger, and Instagram for conversational marketing. Their broad focus is on catering to marketing and support requirements of online businesses across all channels.

Pricing

Website:
limechat.ai
Pricing URL:
Limechat Pricing
Free Trial:
14-Day Free Trial
Pricing:
Hidden
Limechat pricing

Features

  1. 2-way WhatsApp Journey and Campaign Builder
  2. AI-Powered Customer Segments
  3. WhatsApp Commerce Bot
  4. AI-Driven Support Automation
  5. Custom Analytics Report

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Shopify App:

BiteSpeed

Industries:
E-commerce
Shopify Reviews/Ratings:
4.9
BiteSpeed Shopify Review

Pros

  • Built for e-commerce stores on Shopify
  • Chatbot builder
  • Omnichannel Support Inbox
  • Revenue Attribution with UTM tracking

Cons

  • No Smart Agent Routing
  • No Chat Disposition
  • Basic Agent Analytics
  • Poor Support

FAQs

Does BiteSpeed offer a free trial?

Yes, BiteSpeed offers a free trial.

How much does BiteSpeed cost?

BiteSpeed is free to start, with the Business plan starting at $249.99 per month.

What industries can benefit from using BiteSpeed?

BiteSpeed is primarily designed for e-commerce businesses.

What are the main limitations of BiteSpeed?

The main limitations of BiteSpeed include:

  • No Smart Agent Routing
  • No Chat Disposition
  • Basic Agent Analytics
  • Poor Support

What are the key features of BiteSpeed?

The key features of BiteSpeed include:

  • Omnichannel Support
  • Gamified pop-ups for lead capture
  • Bulk Messages Segmentation
  • Collecting photo reviews within WhatsApp

Shopify App:

Limechat

Industries:
E-commerce
Shopify Reviews/Ratings:
4.7 Stars
Limechat Shopify Reviews

Pros

  • Multi-channel customer support
  • GPT-powered WhatsApp chatbots
  • Available re-targeting and retention campaigns

Cons

  • Can't schedule broadcasts
  • No customer segmentation for broadcasts
  • No WhatsApp pop-up
  • Partial payment not available for COD to prepaid
  • Limit of 3 Abandoned Cart messages
  • No repository of WhatsApp templates for broadcasts
  • No Broadcast Retry
  • No Revenue Attribution
  • No Product Browsing Abandonment Tracking
  • Costly

FAQs

Does Limechat offer a free trial?

Yes. Limechat offers a free trial for 14 days.

How much does LimeChat cost after the free trial?

After the 14-day free trial, LimeChat costs $29 per month.

What industries can benefit from using LimeChat?

LimeChat is designed for e-commerce businesses, particularly those looking to enhance their marketing and support efforts across multiple communication channels, such as email, live chat, WhatsApp, SMS, Facebook Messenger, and Instagram.

What are the main limitations of LimeChat?

LimeChat has several limitations: it cannot schedule broadcasts and customer segmentation for broadcasts, does not offer a WhatsApp pop-up feature, does not support partial payment for COD to prepaid, has a limit of 3 abandoned cart messages, lacks a repository of WhatsApp templates for broadcasts, and is considered costly.

What are the key features of LimeChat?

LimeChat offers several key features, including 2-way marketing for abandoned carts and custom journeys, GPT-powered automated chatbots, consultative WhatsApp selling and checkout processes, a complete multi-channel CRM, and AI analytics for measuring Return on Ad Spend (RoAS), conversions, customer satisfaction (CSAT), and Net Promoter Score (NPS).

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