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Gallabox vs Superlemon

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
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Gallabox

Gallabox

Gallabox is a comprehensive WhatsApp Business tool designed to enhance customer support. It enables businesses to engage with customers more efficiently and effectively. With a multi-agent team inbox, it supports unlimited agents and contacts and features an intuitive no-code chatbot builder for easy setup.

Gallabox's Website

Pricing

Website:
Gallabox
Free Trial:
7 Days Free Trial
Pricing:
Gallabox's Base Plan Starts from Rs 2,999
Gallabox Pricing

Features

  1. WhatsApp Flows
  2. Gen-AI powered chatbots
  3. AI rewrite for agents
  4. Click-to-WhatsApp ads
  5. Shared team inbox

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Superlemon

superlemon logo

SuperLemon, a WhatsApp plugin for Shopify stores, enhances customer support and sales. It offers automated and manual messaging for cart recovery, order updates, and more. It enables real-time customer communication, facilitating outreach and inbound contact, streamlining the purchasing process, and reducing friction.

Pricing

Pricing URL:
Superlemon Pricing
Free Trial:
7-Day Free Trial
Pricing:
The base Plan with limited features is Free
Superlemon Pricing

Features

  1. Whatsapp Chat Button
  2. Abandoned Cart Recovery
  3. WhatsApp CRM
  4. Automated Messages
  5. Whatsapp Campaign

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Shopify App:

Gallabox

Industries:
All Industries
Shopify Reviews/Ratings:
3.6
Gallabox Shopify Review

Pros

  1. Customer Support
  2. No-code chatbot builder
  3. Mobile Application
  4. ChatGPT-powered chatbots
  5. AI rewrite for agents

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Cons

  1. No Product Retargeting
  2. No Broadcast Retry
  3. No Dead Audience Filtering
  4. Focused more on the support side
  5. No ROAS Tracking

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FAQs

Does Gallabox offer a free trial?

Yes, Gallabox offers a free trial for new users.

How much does Gallabox cost?

Gallabox’s base plan starts at Rs 2,999.

What industries can benefit from using Gallabox?

Gallabox benefits many industries, including e-commerce, healthcare, education, and customer service.

What are the main limitations of Gallabox?

Gallabox lacks advanced features like ROAS tracking, deep Shopify integration, and automatic broadcast retries.

What are the key features of Gallabox?

Gallabox offers Gen-AI powered chatbots, AI rewrite for agents, a multi-agent team inbox, unlimited contact management, and a no-code chatbot builder.

Shopify App:

Superlemon

Industries:
E-commerce
Shopify Reviews/Ratings:
3.6 Stars
Superlemon Shopify Reviews

Pros

  • Easy-to-use live chat button for WhatsApp communication.
  • Supports order updates, feedback requests, and customer engagement via WhatsApp.
  • Template-based messages for abandoned cart recovery.
  • Budget-friendly, with a free plan and a premium option starting at $10/month.

Cons

  • Lacks drip campaign capabilities.
  • Limited personalization options.
  • Reported performance issues.
  • No Broadcast Retry
  • Restricted to WhatsApp; no support for Email, Instagram, Facebook, etc.
  • Lacks advanced team collaboration features.
  • No Revenue Attribution
  • No Product Browsing Abandonment Tracking
  • Customer service response can be slow.

FAQs

Does Superlemon offer a free trial?

Yes. Superlemon offers a free trial of up to 7 days.

What is the cost of SuperLemon after the free trial?

After the free trial, SuperLemon offers a base plan with limited features for free. Advanced features are available through a monthly premium plan starting at $15.

What industries can benefit from using SuperLemon?

SuperLemon is designed for e-commerce businesses, especially those using Shopify. It enhances customer support and sales through integrated WhatsApp communication tools.

What are the main limitations of SuperLemon?

SuperLemon has several limitations: it lacks drip campaign capabilities, offers limited personalization options, has reported performance issues, is restricted to WhatsApp only (no support for Email, Instagram, Facebook, etc.), lacks advanced team collaboration features, and has slow customer service response times.

What are the key features of SuperLemon?

SuperLemon offers several key features, including a WhatsApp chat button for direct communication with customers, abandoned cart recovery to increase sales, WhatsApp CRM for managing customer interactions, automated messages for order updates and feedback requests, WhatsApp campaigns for marketing, and a WhatsApp inbox for consolidating all customer messages.

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