Zoko Logo

SuperLemon vs Zoko

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
Zoko Logo

Superlemon

superlemon logo

SuperLemon, a WhatsApp plugin for Shopify stores, enhances customer support and sales. It offers automated and manual messaging for cart recovery, order updates, and more. It enables real-time customer communication, facilitating outreach and inbound contact, streamlining the purchasing process, and reducing friction.

Pricing

Website:
superlemon.xyz
Pricing URL:
Superlemon Pricing
Free Trial:
7-Day Free Trial
Pricing:
The base Plan with limited features is Free
Superlemon Pricing

Features

  1. Whatsapp Chat Button
  2. Abandoned Cart Recovery
  3. WhatsApp CRM
  4. Automated Messages
  5. Whatsapp Campaign

Zoko

Zoko Logo

Zoko is a WhatsApp marketing solution that helps brands and businesses connect with their audience. It allows companies to grow by offering features like multiple agents on one number, taking customer orders from WhatsApp, and sending broadcast messages. It also provides detailed analytics about the performance so that brands know what works best and what doesn't work at all.

Pricing

Website:
zoko.io
Pricing URL:
Zoko Pricing
Free Trial:
No
Pricing:
Starts at ₹2,999/month + ₹1.25per Conversation (Shopify Plugin - $4.99/mo charged separately)
Zoko Pricing

Features

  1. ChatGPT: Auto Order Collection
  2. WhatsApp Catalog: Sync Shopify Catalog
  3. COD Flow: Confirm & Convert
  4. Broadcast: Dynamic Segments
  5. Drag and Drop Workflow Automation

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Shopify App:

Superlemon

Industries:
E-commerce
Shopify Reviews/Ratings:
3.6 Stars
Superlemon Shopify Reviews

Pros

  • Easy-to-use live chat button for WhatsApp communication.
  • Supports order updates, feedback requests, and customer engagement via WhatsApp.
  • Template-based messages for abandoned cart recovery.
  • Budget-friendly, with a free plan and a premium option starting at $10/month.

Cons

  • Lacks drip campaign capabilities.
  • Limited personalization options.
  • Reported performance issues.
  • No Broadcast Retry
  • Restricted to WhatsApp; no support for Email, Instagram, Facebook, etc.
  • Lacks advanced team collaboration features.
  • No Revenue Attribution
  • No Product Browsing Abandonment Tracking
  • Customer service response can be slow.

FAQs

Does Superlemon offer a free trial?

Yes. Superlemon offers a free trial of up to 7 days.

What is the cost of SuperLemon after the free trial?

After the free trial, SuperLemon offers a base plan with limited features for free. Advanced features are available through a monthly premium plan starting at $15.

What industries can benefit from using SuperLemon?

SuperLemon is designed for e-commerce businesses, especially those using Shopify. It enhances customer support and sales through integrated WhatsApp communication tools.

What are the main limitations of SuperLemon?

SuperLemon has several limitations: it lacks drip campaign capabilities, offers limited personalization options, has reported performance issues, is restricted to WhatsApp only (no support for Email, Instagram, Facebook, etc.), lacks advanced team collaboration features, and has slow customer service response times.

What are the key features of SuperLemon?

SuperLemon offers several key features, including a WhatsApp chat button for direct communication with customers, abandoned cart recovery to increase sales, WhatsApp CRM for managing customer interactions, automated messages for order updates and feedback requests, WhatsApp campaigns for marketing, and a WhatsApp inbox for consolidating all customer messages.

Shopify App:

Zoko

Industries:
E-commerce
Shopify Reviews/Ratings:
4.6 Stars
Zoko Shopify Reviews

Pros

  • Ideal for beginners
  • Interactive chat capabilities
  • Simplified ticket handling
  • Advanced e-commerce workflows

Cons

  • No 2-way campaigns due to the absence of a chatbot builder
  • High cost due to additional expenses
  • No Broadcast Retry
  • No Product Retargeting
  • No product-specific abandoned cart journeys
  • No opt-in mechanisms
  • No dedicated point of contact
  • No dynamic coupons
  • Limited number of customer nurturing sequences

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FAQs

1. Does Zoko offer a free trial?

No, Zoko does not offer a free trial.

How much does Zoko cost?

Zoko's pricing starts at ₹2,999 per month, with an additional charge of ₹1.25 per conversation. For Shopify users, there is an extra charge of $4.99 per month for the Shopify plugin.

What industries can benefit from using Zoko?

Zoko is designed primarily for e-commerce businesses, providing tools to enhance customer communication and streamline order management through WhatsApp.

What are the main limitations of Zoko?

Zoko has several limitations: it lacks 2-way campaign capabilities due to the absence of a chatbot builder, incurs high costs due to additional expenses, does not offer broadcast retries, product retargeting, product-specific abandoned cart journeys, opt-in mechanisms, dynamic coupons, or a dedicated point of contact, and has a limited number of customer nurturing sequences.

What are the key features of Zoko?

Zoko offers key features such as ChatGPT-powered auto order collection, WhatsApp catalog synchronization with Shopify, COD flow for confirming and converting orders, dynamic segment broadcasting, and drag-and-drop workflow automation. These features are designed to help businesses manage customer interactions and sales through WhatsApp effectively.

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