Does DelightChat offer a free trial?
Yes, DelightChat offers a 14-day free trial.
DelightChat vs Contlo
Objective Comparison: Which is the Better WhatsApp Marketing Tool?
Delightchat
DelightChat is a WhatsApp solution for small to medium-sized businesses aiming to improve their customer service capabilities. It provides an all-in-one helpdesk and WhatsApp chat service, enabling companies to handle customer support requirements through one integrated inbox. This centralized platform supports multiple communication channels such as WhatsApp, Instagram, Facebook, Email, and Live Chat, streamlining the customer support process.
Features
- Omnichannel Support
- Website Widget
- Shared Team Inbox
- COD Verification
- Analytics ROI
Contlo
Contlo is a Customer Relationship and data Platform for businesses to create and deliver personalized customer experiences at scale across channels. Contlo enables e-commerce brands to generate more revenue, increase retention, and automate personalized customer experiences.
Pricing
Website:
contlo.comFree Trial:
Free to use
Pricing:
Free to install - Professional plan starts at $20/month
Features
- Analytics and Reporting
- Workflow Automation
- Customer Journey Mapping
- Abandoned Cart Recovery
- Multi-Channel Campaigns
- Coupon Management
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Shopify App:
Delightchat
Industries:
All Industries
Shopify Reviews/Ratings:
4.9 Stars
Pros
- Omnichannel support
- Shared team inbox
- Campaign Analytics
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Cons
- Limited to support only
- Expensive for growing D2C brands
- Basic chatbot builder
- No deep customer segmentation
- No support for Click-to-WhatsApp (CTWA) ads
- Greentick is provided to premium plan users only
- No broadcast retry
- No product browsing abandonment tracking
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FAQs
How much does DelightChat cost after the free trial?
After the 14-day free trial, DelightChat pricing starts from $49 per month.
What industries can benefit from using DelightChat?
DelightChat is suitable for all industries. Its integrated helpdesk and WhatsApp chat service enhance customer support across various sectors by consolidating multiple communication channels into one platform.
What are the main limitations of DelightChat?
DelightChat has several limitations: it is focused solely on support, making it expensive for growing D2C brands; it offers a basic chatbot builder; it lacks deep customer segmentation; it does not support Click-to-WhatsApp (CTWA) ads; and it provides the Greentick verification only to premium plan users.
What are the standout features of DelightChat?
DelightChat offers several standout features, including omnichannel support for seamless communication across WhatsApp, Instagram, Facebook, and Email; a shared team inbox for better collaboration; a website widget for easy customer interaction; COD verification; and analytics to measure ROI.
Shopify App:
Contlo
Industries:
All Industries
Shopify Reviews/Ratings:
4.7 Stars
Pros
- Omnichannel support
- AI-powered marketing automation
- Free to start
Cons
- No chatbot builder
- Expensive when you scale
- No 2-way campaigns
- Dependency on the Contlo team for basic changes
- No Broadcast Auto Retry
FAQs
Does Contlo offer a free trial?
Yes, Contlo offers a free trial.
How much does Contlo cost?
Contlo is free to install, with the professional plan starting at $20 per month.
What industries can benefit from using Contlo?
Contlo is designed for businesses across all industries, particularly e-commerce brands, to help generate more revenue, increase customer retention, and automate personalized customer experiences.
What are the main limitations of Contlo?
Contlo has several limitations: it does not have a chatbot builder, can become expensive as you scale, lacks 2-way campaign capabilities, requires dependency on the Contlo team for basic changes, and does not support broadcast auto-retry.
What are the key features of Contlo?
Contlo offers key features such as analytics and reporting, workflow automation, customer journey mapping, abandoned cart recovery, multi-channel campaigns, and coupon management.
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