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Interakt vs Superlemon

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
superlemon logo

Interakt

Interakt logo

Interakt provides efficient WhatsApp communication solutions, making it a popular choice for small to medium-sized businesses due to its affordability and essential features. It supports bulk messaging campaigns and offers a shared team inbox, allowing multiple agents to manage customer interactions seamlessly.

Pricing

Free Trial:
14-Day Free Trial
Pricing:
Starting from ₹2,499 /month
Interakt Pricing Plan

Features

  1. WhatsApp catalogues and cart
  2. Automate business notifications
  3. Bulk campaigns/broadcasts
  4. Shared team inbox
  5. GPT-powered chatbots
  6. CTWA ads
  7. Omnichannel Support

Superlemon

superlemon logo

SuperLemon, a WhatsApp plugin for Shopify stores, enhances customer support and sales. It offers automated and manual messaging for cart recovery, order updates, and more. It enables real-time customer communication, facilitating outreach and inbound contact, streamlining the purchasing process, and reducing friction.

Pricing

Pricing URL:
Superlemon Pricing
Free Trial:
7-Day Free Trial
Pricing:
The base Plan with limited features is Free
Superlemon Pricing

Features

  1. Whatsapp Chat Button
  2. Abandoned Cart Recovery
  3. WhatsApp CRM
  4. Automated Messages
  5. Whatsapp Campaign

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Shopify App:

Interakt

Industries:
All Industries
Shopify Reviews/Ratings:
4.4 Stars
Interakt Shopify App Listing Screenshot

Pros

  • Budget-friendly for smaller enterprises.
  • Automated messaging for efficient communication.
  • Collaborative team inboxes for enhanced customer support.

Cons

  • No WhatsApp Chatbot integration.
  • No WhatsApp Retry.
  • Complex and non-intuitive user segmentation and setup.
  • No Product Browsing Abandonment Tracking.
  • Support is limited to e-mail only, often with a 2-3 day response time.
  • No revenue attribution for broadcast campaigns.
  • Limited app integrations, dependent on subscription levels.

FAQs

Does Interakt offer a free trial?

Yes, Interakt offers a 14-day free trial.

How much does Interakt cost after the free trial?

After the 14-day free trial, Interakt's monthly pricing starts from ₹2,499.

What industries can benefit from using Interakt?

Interakt is designed for all industries, offering efficient WhatsApp communication solutions to small—and medium-sized businesses looking to streamline customer interactions.

What are the main limitations of Interakt?

Interakt has several limitations: it lacks WhatsApp chatbot integration, does not offer broadcast retry or product browsing abandonment tracking, has complex and non-intuitive user segmentation and setup, limited support available only via email with a 2-3 day response time, no revenue attribution for broadcast campaigns, and limited app integrations depending on subscription levels.

What are the key features of Interakt?

Interakt offers key features such as WhatsApp catalogs and carts, automated business notifications, bulk campaigns/broadcasts, a shared team inbox, GPT-powered chatbots, Click-to-WhatsApp (CTWA) ads, and omnichannel support.

Shopify App:

Superlemon

Industries:
E-commerce
Shopify Reviews/Ratings:
3.6 Stars
Superlemon Shopify Reviews

Pros

  • Easy-to-use live chat button for WhatsApp communication.
  • Supports order updates, feedback requests, and customer engagement via WhatsApp.
  • Template-based messages for abandoned cart recovery.
  • Budget-friendly, with a free plan and a premium option starting at $10/month.

Cons

  • Lacks drip campaign capabilities.
  • Limited personalization options.
  • Reported performance issues.
  • No Broadcast Retry
  • Restricted to WhatsApp; no support for Email, Instagram, Facebook, etc.
  • Lacks advanced team collaboration features.
  • No Revenue Attribution
  • No Product Browsing Abandonment Tracking
  • Customer service response can be slow.

FAQs

Does Superlemon offer a free trial?

Yes. Superlemon offers a free trial of up to 7 days.

What is the cost of SuperLemon after the free trial?

After the free trial, SuperLemon offers a base plan with limited features for free. Advanced features are available through a monthly premium plan starting at $15.

What industries can benefit from using SuperLemon?

SuperLemon is designed for e-commerce businesses, especially those using Shopify. It enhances customer support and sales through integrated WhatsApp communication tools.

What are the main limitations of SuperLemon?

SuperLemon has several limitations: it lacks drip campaign capabilities, offers limited personalization options, has reported performance issues, is restricted to WhatsApp only (no support for Email, Instagram, Facebook, etc.), lacks advanced team collaboration features, and has slow customer service response times.

What are the key features of SuperLemon?

SuperLemon offers several key features, including a WhatsApp chat button for direct communication with customers, abandoned cart recovery to increase sales, WhatsApp CRM for managing customer interactions, automated messages for order updates and feedback requests, WhatsApp campaigns for marketing, and a WhatsApp inbox for consolidating all customer messages.

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