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Repeat Purchase means when a customer keeps purchasing products from the same brand/company. Repeat Purchases often indicate loyalty of customers. It can also be seen as an opportunity for businesses to maintain a long relationship with their customers.
With over billions of active users worldwide, WhatsApp is a popular growing messaging app. The platform allows users to send unlimited messages and share various multimedia. With the Official WhatsApp API platform, a user can create it’s Business Account having additional features, to reach a wide customer base and increase their sales. Through WhatsApp, service & support can be offered to customers very easily as well as they can be notified about latest sales, offers, etc.
Businesses can nudge their customers to make purchases again by sending them alerts via WhatsApp Chat Messages. Notify them about a certain product which is Back In Stock. Offer them a certain discount on their next order which will entice them to make a purchase again.
Businesses can offer coupons or gift cards to their loyal customers to appreciate them and make them repurchase your products. A Limited Time Offer can be made with a special discount to create FOMO (Fear Of Missing Out).