Zoko Logo

BiteSpeed vs Zoko

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
Zoko Logo

BiteSpeed

BiteSpeed

Bitespeed is a WhatsApp marketing tool that offers omnichannel support inbox. Built for Shopify stores, it helps brands automate their buyers’ journey on WhatsApp. Focused primarily on e-commerce businesses and their use cases, it helps businesses upsell, cross-sell, get product reviews, run abandoned cart journeys, and send broadcasts to different customer segments within WhatsApp.

BiteSpeed  Demo

Pricing

Website:
BiteSpeed
Pricing URL:
Plans and Pricing
Free Trial:
Free Trial for 1 month at $0
Pricing:
Free to start. Business plan starts at $249.99/month
BiteSpeed Pricing

Features

  1. Omnichannel Support
  2. Gamified pop-ups for lead capture
  3. Bulk Messages Segmentation
  4. Collect photo reviews withing WhatsApp

Zoko

Zoko Logo

Zoko is a WhatsApp marketing solution that helps brands and businesses connect with their audience. It allows companies to grow by offering features like multiple agents on one number, taking customer orders from WhatsApp, and sending broadcast messages. It also provides detailed analytics about the performance so that brands know what works best and what doesn't work at all.

Pricing

Website:
zoko.io
Pricing URL:
Zoko Pricing
Free Trial:
No
Pricing:
Starts at ₹2,999/month + ₹1.25per Conversation (Shopify Plugin - $4.99/mo charged separately)
Zoko Pricing

Features

  1. ChatGPT: Auto Order Collection
  2. WhatsApp Catalog: Sync Shopify Catalog
  3. COD Flow: Confirm & Convert
  4. Broadcast: Dynamic Segments
  5. Drag and Drop Workflow Automation

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Shopify App:

BiteSpeed

Industries:
E-commerce
Shopify Reviews/Ratings:
4.9
BiteSpeed Shopify Review

Pros

  • Built for e-commerce stores on Shopify
  • Chatbot builder
  • Omnichannel Support Inbox
  • Revenue Attribution with UTM tracking

Cons

  • No Smart Agent Routing
  • No Chat Disposition
  • Basic Agent Analytics
  • Poor Support

FAQs

Does BiteSpeed offer a free trial?

Yes, BiteSpeed offers a free trial.

How much does BiteSpeed cost?

BiteSpeed is free to start, with the Business plan starting at $249.99 per month.

What industries can benefit from using BiteSpeed?

BiteSpeed is primarily designed for e-commerce businesses.

What are the main limitations of BiteSpeed?

The main limitations of BiteSpeed include:

  • No Smart Agent Routing
  • No Chat Disposition
  • Basic Agent Analytics
  • Poor Support

What are the key features of BiteSpeed?

The key features of BiteSpeed include:

  • Omnichannel Support
  • Gamified pop-ups for lead capture
  • Bulk Messages Segmentation
  • Collecting photo reviews within WhatsApp

Shopify App:

Zoko

Industries:
E-commerce
Shopify Reviews/Ratings:
4.6 Stars
Zoko Shopify Reviews

Pros

  • Ideal for beginners
  • Interactive chat capabilities
  • Simplified ticket handling
  • Advanced e-commerce workflows

Cons

  • No 2-way campaigns due to the absence of a chatbot builder
  • High cost due to additional expenses
  • No Broadcast Retry
  • No Product Retargeting
  • No product-specific abandoned cart journeys
  • No opt-in mechanisms
  • No dedicated point of contact
  • No dynamic coupons
  • Limited number of customer nurturing sequences

FAQs

1. Does Zoko offer a free trial?

No, Zoko does not offer a free trial.

How much does Zoko cost?

Zoko's pricing starts at ₹2,999 per month, with an additional charge of ₹1.25 per conversation. For Shopify users, there is an extra charge of $4.99 per month for the Shopify plugin.

What industries can benefit from using Zoko?

Zoko is designed primarily for e-commerce businesses, providing tools to enhance customer communication and streamline order management through WhatsApp.

What are the main limitations of Zoko?

Zoko has several limitations: it lacks 2-way campaign capabilities due to the absence of a chatbot builder, incurs high costs due to additional expenses, does not offer broadcast retries, product retargeting, product-specific abandoned cart journeys, opt-in mechanisms, dynamic coupons, or a dedicated point of contact, and has a limited number of customer nurturing sequences.

What are the key features of Zoko?

Zoko offers key features such as ChatGPT-powered auto order collection, WhatsApp catalog synchronization with Shopify, COD flow for confirming and converting orders, dynamic segment broadcasting, and drag-and-drop workflow automation. These features are designed to help businesses manage customer interactions and sales through WhatsApp effectively.

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