DelighChat logo

BusinessOnBot vs Delightchat

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
DelighChat logo

BusinessOnBot

BusinessOnBot

BusinessOnBot helps D2C brands streamline their marketing efforts on WhatsApp, offering features such as chatbots, automated messaging sequences, and the capability to send messages in bulk. This India-based firm has the backing of Y Combinator.

BusinessOnBot Dashboard

Pricing

Free Trial:
14-day free trial
Pricing:
Base plan starts at ₹6,100/ month + $4.99 for Shopify plugin
BusinessOnBot Pricing

Features

  1. Retargeting Workflows
  2. Agent Analytics
  3. Multi Agent Chat with Assisted Sales
  4. WhatsApp Catalogue
  5. Product Level Re-Targeting

Delightchat

DelighChat logo

DelightChat is a WhatsApp solution for small to medium-sized businesses aiming to improve their customer service capabilities. It provides an all-in-one helpdesk and WhatsApp chat service, enabling companies to handle customer support requirements through one integrated inbox. This centralized platform supports multiple communication channels such as WhatsApp, Instagram, Facebook, Email, and Live Chat, streamlining the customer support process.

Pricing

Pricing URL:
Free Trial:
14-Day Free Trial
Pricing:
Starts from $49/month
DelightChat Pricing Plan

Features

  1. Omnichannel Support
  2. Website Widget
  3. Shared Team Inbox
  4. COD Verification
  5. Analytics ROI

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Shopify App:

BusinessOnBot

Industries:
E-commerce
Shopify Reviews/Ratings:
5
BusinessonBot Shopify App Reviews Screenshot

Pros

  • D2C Focused
  • Omnichannel support
  • Shopify, Magento & WooCommerce Integration

Cons

  • Suitable only for e-commerce stores.
  • No chatbot builder
  • No dead audience filtering to boost ROAS.
  • Basic chat panel. No option to add tags or notes to customer chats.
  • No auto assignment of chats during non-business hours
  • The Shopify plugin is charged separately.

FAQs

Does BusinessOnBot offer a free trial?

No, BusinessOnBot does not offer a free trial.

How much does BusinessOnBot cost?

The base plan starts at ₹6,100 per month, plus $4.99 for the Shopify plugin.

What industries can benefit from using BusinessOnBot?

BusinessOnBot is primarily beneficial for the e-commerce industry, especially D2C brands.

What are the main limitations of BusinessOnBot?

The main limitations include being suitable only for e-commerce stores, lacking a chatbot builder, no dead audience filtering to boost ROAS, a basic chat panel, and no auto-assignment of chats during non-business hours.

What are the key features of BusinessOnBot?

Key features include retargeting workflows, agent analytics, multi-agent chat with assisted sales, WhatsApp catalogue, and product-level re-targeting.

Shopify App:

Delightchat

Industries:
All Industries
Shopify Reviews/Ratings:
4.9 Stars
DelightChat Shopify App Reviews

Pros

  • Omnichannel support
  • Shared team inbox
  • Campaign Analytics

Cons

  • Limited to support only
  • Expensive for growing D2C brands
  • Basic chatbot builder
  • No deep customer segmentation
  • No support for Click-to-WhatsApp (CTWA) ads
  • Greentick is provided to premium plan users only
  • No broadcast retry
  • No product browsing abandonment tracking

FAQs

Does DelightChat offer a free trial?

Yes, DelightChat offers a 14-day free trial.

How much does DelightChat cost after the free trial?

After the 14-day free trial, DelightChat pricing starts from $49 per month.

What industries can benefit from using DelightChat?

DelightChat is suitable for all industries. Its integrated helpdesk and WhatsApp chat service enhance customer support across various sectors by consolidating multiple communication channels into one platform.

What are the main limitations of DelightChat?

DelightChat has several limitations: it is focused solely on support, making it expensive for growing D2C brands; it offers a basic chatbot builder; it lacks deep customer segmentation; it does not support Click-to-WhatsApp (CTWA) ads; and it provides the Greentick verification only to premium plan users.

What are the standout features of DelightChat?

DelightChat offers several standout features, including omnichannel support for seamless communication across WhatsApp, Instagram, Facebook, and Email; a shared team inbox for better collaboration; a website widget for easy customer interaction; COD verification; and analytics to measure ROI.

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