DelighChat logo

Gallabox vs Delightchat

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
DelighChat logo

Gallabox

Gallabox

Gallabox is a comprehensive WhatsApp Business tool designed to enhance customer support. It enables businesses to engage with customers more efficiently and effectively. With a multi-agent team inbox, it supports unlimited agents and contacts and features an intuitive no-code chatbot builder for easy setup.

Gallabox's Website

Pricing

Website:
Gallabox
Free Trial:
7 Days Free Trial
Pricing:
Gallabox's Base Plan Starts from Rs 2,999
Gallabox Pricing

Features

  1. WhatsApp Flows
  2. Gen-AI powered chatbots
  3. AI rewrite for agents
  4. Click-to-WhatsApp ads
  5. Shared team inbox

Delightchat

DelighChat logo

DelightChat is a WhatsApp solution for small to medium-sized businesses aiming to improve their customer service capabilities. It provides an all-in-one helpdesk and WhatsApp chat service, enabling companies to handle customer support requirements through one integrated inbox. This centralized platform supports multiple communication channels such as WhatsApp, Instagram, Facebook, Email, and Live Chat, streamlining the customer support process.

Pricing

Pricing URL:
Free Trial:
14-Day Free Trial
Pricing:
Starts from $49/month
DelightChat Pricing Plan

Features

  1. Omnichannel Support
  2. Website Widget
  3. Shared Team Inbox
  4. COD Verification
  5. Analytics ROI

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Shopify App:

Gallabox

Industries:
All Industries
Shopify Reviews/Ratings:
3.6
Gallabox Shopify Review

Pros

  1. Customer Support
  2. No-code chatbot builder
  3. Mobile Application
  4. ChatGPT-powered chatbots
  5. AI rewrite for agents

Cons

  1. No Product Retargeting
  2. No Broadcast Retry
  3. No Dead Audience Filtering
  4. Focused more on the support side
  5. No ROAS Tracking

FAQs

Does Gallabox offer a free trial?

Yes, Gallabox offers a free trial for new users.

How much does Gallabox cost?

Gallabox’s base plan starts at Rs 2,999.

What industries can benefit from using Gallabox?

Gallabox benefits many industries, including e-commerce, healthcare, education, and customer service.

What are the main limitations of Gallabox?

Gallabox lacks advanced features like ROAS tracking, deep Shopify integration, and automatic broadcast retries.

What are the key features of Gallabox?

Gallabox offers Gen-AI powered chatbots, AI rewrite for agents, a multi-agent team inbox, unlimited contact management, and a no-code chatbot builder.

Shopify App:

Delightchat

Industries:
All Industries
Shopify Reviews/Ratings:
4.9 Stars
DelightChat Shopify App Reviews

Pros

  • Omnichannel support
  • Shared team inbox
  • Campaign Analytics

Cons

  • Limited to support only
  • Expensive for growing D2C brands
  • Basic chatbot builder
  • No deep customer segmentation
  • No support for Click-to-WhatsApp (CTWA) ads
  • Greentick is provided to premium plan users only
  • No broadcast retry
  • No product browsing abandonment tracking

FAQs

Does DelightChat offer a free trial?

Yes, DelightChat offers a 14-day free trial.

How much does DelightChat cost after the free trial?

After the 14-day free trial, DelightChat pricing starts from $49 per month.

What industries can benefit from using DelightChat?

DelightChat is suitable for all industries. Its integrated helpdesk and WhatsApp chat service enhance customer support across various sectors by consolidating multiple communication channels into one platform.

What are the main limitations of DelightChat?

DelightChat has several limitations: it is focused solely on support, making it expensive for growing D2C brands; it offers a basic chatbot builder; it lacks deep customer segmentation; it does not support Click-to-WhatsApp (CTWA) ads; and it provides the Greentick verification only to premium plan users.

What are the standout features of DelightChat?

DelightChat offers several standout features, including omnichannel support for seamless communication across WhatsApp, Instagram, Facebook, and Email; a shared team inbox for better collaboration; a website widget for easy customer interaction; COD verification; and analytics to measure ROI.

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