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Gallabox vs Zoko

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
Zoko Logo

Gallabox

Gallabox

Gallabox is a comprehensive WhatsApp Business tool designed to enhance customer support. It enables businesses to engage with customers more efficiently and effectively. With a multi-agent team inbox, it supports unlimited agents and contacts and features an intuitive no-code chatbot builder for easy setup.

Gallabox's Website

Pricing

Website:
Gallabox
Pricing URL:
Gallabox Pricing Plans
Free Trial:
7 Days Free Trial
Pricing:
Gallabox's Base Plan Starts from Rs 2,999
Gallabox Pricing

Features

  1. WhatsApp Flows
  2. Gen-AI powered chatbots
  3. AI rewrite for agents
  4. Click-to-WhatsApp ads
  5. Shared team inbox

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Zoko

Zoko Logo

Zoko is a WhatsApp marketing solution that helps brands and businesses connect with their audience. It allows companies to grow by offering features like multiple agents on one number, taking customer orders from WhatsApp, and sending broadcast messages. It also provides detailed analytics about the performance so that brands know what works best and what doesn't work at all.

Pricing

Website:
zoko.io
Pricing URL:
Zoko Pricing
Free Trial:
No
Pricing:
Starts at ₹2,999/month + ₹1.25per Conversation (Shopify Plugin - $4.99/mo charged separately)
Zoko Pricing

Features

  1. ChatGPT: Auto Order Collection
  2. WhatsApp Catalog: Sync Shopify Catalog
  3. COD Flow: Confirm & Convert
  4. Broadcast: Dynamic Segments
  5. Drag and Drop Workflow Automation

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Shopify App:

Gallabox

Industries:
All Industries
Shopify Reviews/Ratings:
3.6
Gallabox Shopify Review

Pros

  1. Customer Support
  2. No-code chatbot builder
  3. Mobile Application
  4. ChatGPT-powered chatbots
  5. AI rewrite for agents

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Cons

  1. No Product Retargeting
  2. No Broadcast Retry
  3. No Dead Audience Filtering
  4. Focused more on the support side
  5. No ROAS Tracking

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FAQs

Does Gallabox offer a free trial?

Yes, Gallabox offers a free trial for new users.

How much does Gallabox cost?

Gallabox’s base plan starts at Rs 2,999.

What industries can benefit from using Gallabox?

Gallabox benefits many industries, including e-commerce, healthcare, education, and customer service.

What are the main limitations of Gallabox?

Gallabox lacks advanced features like ROAS tracking, deep Shopify integration, and automatic broadcast retries.

What are the key features of Gallabox?

Gallabox offers Gen-AI powered chatbots, AI rewrite for agents, a multi-agent team inbox, unlimited contact management, and a no-code chatbot builder.

Shopify App:

Zoko

Industries:
E-commerce
Shopify Reviews/Ratings:
4.6 Stars
Zoko Shopify Reviews

Pros

  • Ideal for beginners
  • Interactive chat capabilities
  • Simplified ticket handling
  • Advanced e-commerce workflows

Cons

  • No 2-way campaigns due to the absence of a chatbot builder
  • High cost due to additional expenses
  • No Broadcast Retry
  • No Product Retargeting
  • No product-specific abandoned cart journeys
  • No opt-in mechanisms
  • No dedicated point of contact
  • No dynamic coupons
  • Limited number of customer nurturing sequences

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FAQs

1. Does Zoko offer a free trial?

No, Zoko does not offer a free trial.

How much does Zoko cost?

Zoko's pricing starts at ₹2,999 per month, with an additional charge of ₹1.25 per conversation. For Shopify users, there is an extra charge of $4.99 per month for the Shopify plugin.

What industries can benefit from using Zoko?

Zoko is designed primarily for e-commerce businesses, providing tools to enhance customer communication and streamline order management through WhatsApp.

What are the main limitations of Zoko?

Zoko has several limitations: it lacks 2-way campaign capabilities due to the absence of a chatbot builder, incurs high costs due to additional expenses, does not offer broadcast retries, product retargeting, product-specific abandoned cart journeys, opt-in mechanisms, dynamic coupons, or a dedicated point of contact, and has a limited number of customer nurturing sequences.

What are the key features of Zoko?

Zoko offers key features such as ChatGPT-powered auto order collection, WhatsApp catalog synchronization with Shopify, COD flow for confirming and converting orders, dynamic segment broadcasting, and drag-and-drop workflow automation. These features are designed to help businesses manage customer interactions and sales through WhatsApp effectively.

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