Limechat logo

Interakt vs Limechat

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
Limechat logo

Interakt

Interakt logo

Interakt provides efficient WhatsApp communication solutions, making it a popular choice for small to medium-sized businesses due to its affordability and essential features. It supports bulk messaging campaigns and offers a shared team inbox, allowing multiple agents to manage customer interactions seamlessly.

Pricing

Free Trial:
14-Day Free Trial
Pricing:
Starting from ₹2,499 /month
Interakt Pricing Plan

Features

  1. WhatsApp catalogues and cart
  2. Automate business notifications
  3. Bulk campaigns/broadcasts
  4. Shared team inbox
  5. GPT-powered chatbots
  6. CTWA ads
  7. Omnichannel Support

Limechat

Limechat logo

LimeChat is a multi-channel e-commerce communication platform that enables businesses to use channels like email, live chat, WhatsApp, SMS, Facebook Messenger, and Instagram for conversational marketing. Their broad focus is on catering to marketing and support requirements of online businesses across all channels.

Pricing

Website:
limechat.ai
Pricing URL:
Limechat Pricing
Free Trial:
14-Day Free Trial
Pricing:
Hidden
Limechat pricing

Features

  1. 2-way WhatsApp Journey and Campaign Builder
  2. AI-Powered Customer Segments
  3. WhatsApp Commerce Bot
  4. AI-Driven Support Automation
  5. Custom Analytics Report

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Shopify App:

Interakt

Industries:
All Industries
Shopify Reviews/Ratings:
4.4 Stars
Interakt Shopify App Listing Screenshot

Pros

  • Budget-friendly for smaller enterprises.
  • Automated messaging for efficient communication.
  • Collaborative team inboxes for enhanced customer support.

Cons

  • No WhatsApp Chatbot integration.
  • No WhatsApp Retry.
  • Complex and non-intuitive user segmentation and setup.
  • No Product Browsing Abandonment Tracking.
  • Support is limited to e-mail only, often with a 2-3 day response time.
  • No revenue attribution for broadcast campaigns.
  • Limited app integrations, dependent on subscription levels.

FAQs

Does Interakt offer a free trial?

Yes, Interakt offers a 14-day free trial.

How much does Interakt cost after the free trial?

After the 14-day free trial, Interakt's monthly pricing starts from ₹2,499.

What industries can benefit from using Interakt?

Interakt is designed for all industries, offering efficient WhatsApp communication solutions to small—and medium-sized businesses looking to streamline customer interactions.

What are the main limitations of Interakt?

Interakt has several limitations: it lacks WhatsApp chatbot integration, does not offer broadcast retry or product browsing abandonment tracking, has complex and non-intuitive user segmentation and setup, limited support available only via email with a 2-3 day response time, no revenue attribution for broadcast campaigns, and limited app integrations depending on subscription levels.

What are the key features of Interakt?

Interakt offers key features such as WhatsApp catalogs and carts, automated business notifications, bulk campaigns/broadcasts, a shared team inbox, GPT-powered chatbots, Click-to-WhatsApp (CTWA) ads, and omnichannel support.

Shopify App:

Limechat

Industries:
E-commerce
Shopify Reviews/Ratings:
4.7 Stars
Limechat Shopify Reviews

Pros

  • Multi-channel customer support
  • GPT-powered WhatsApp chatbots
  • Available re-targeting and retention campaigns

‍

Cons

  • Can't schedule broadcasts
  • No customer segmentation for broadcasts
  • No WhatsApp pop-up
  • Partial payment not available for COD to prepaid
  • Limit of 3 Abandoned Cart messages
  • No repository of WhatsApp templates for broadcasts
  • No Broadcast Retry
  • No Revenue Attribution
  • No Product Browsing Abandonment Tracking
  • Costly

‍

FAQs

Does Limechat offer a free trial?

Yes. Limechat offers a free trial for 14 days.

How much does LimeChat cost after the free trial?

After the 14-day free trial, LimeChat costs $29 per month.

What industries can benefit from using LimeChat?

LimeChat is designed for e-commerce businesses, particularly those looking to enhance their marketing and support efforts across multiple communication channels, such as email, live chat, WhatsApp, SMS, Facebook Messenger, and Instagram.

What are the main limitations of LimeChat?

LimeChat has several limitations: it cannot schedule broadcasts and customer segmentation for broadcasts, does not offer a WhatsApp pop-up feature, does not support partial payment for COD to prepaid, has a limit of 3 abandoned cart messages, lacks a repository of WhatsApp templates for broadcasts, and is considered costly.

What are the key features of LimeChat?

LimeChat offers several key features, including 2-way marketing for abandoned carts and custom journeys, GPT-powered automated chatbots, consultative WhatsApp selling and checkout processes, a complete multi-channel CRM, and AI analytics for measuring Return on Ad Spend (RoAS), conversions, customer satisfaction (CSAT), and Net Promoter Score (NPS).

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