Does Limechat offer a free trial?
Yes. Limechat offers a free trial for 14 days.
LimeChat vs Zoko
Objective Comparison: Which is the Better WhatsApp Marketing Tool?
Limechat
LimeChat is a multi-channel e-commerce communication platform that enables businesses to use channels like email, live chat, WhatsApp, SMS, Facebook Messenger, and Instagram for conversational marketing. Their broad focus is on catering to marketing and support requirements of online businesses across all channels.
Features
- 2-way WhatsApp Journey and Campaign Builder
- AI-Powered Customer Segments
- WhatsApp Commerce Bot
- AI-Driven Support Automation
- Custom Analytics Report
Zoko
Zoko is a WhatsApp marketing solution that helps brands and businesses connect with their audience. It allows companies to grow by offering features like multiple agents on one number, taking customer orders from WhatsApp, and sending broadcast messages. It also provides detailed analytics about the performance so that brands know what works best and what doesn't work at all.
Pricing
Website:
zoko.ioPricing URL:
Zoko PricingFree Trial:
No
Pricing:
Starts at ₹2,999/month + ₹1.25per Conversation (Shopify Plugin - $4.99/mo charged separately)
Features
- ChatGPT: Auto Order Collection
- WhatsApp Catalog: Sync Shopify Catalog
- COD Flow: Confirm & Convert
- Broadcast: Dynamic Segments
- Drag and Drop Workflow Automation
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Shopify App:
Limechat
Industries:
E-commerce
Shopify Reviews/Ratings:
4.7 Stars
Pros
- Multi-channel customer support
- GPT-powered WhatsApp chatbots
- Available re-targeting and retention campaigns
Cons
- Can't schedule broadcasts
- No customer segmentation for broadcasts
- No WhatsApp pop-up
- Partial payment not available for COD to prepaid
- Limit of 3 Abandoned Cart messages
- No repository of WhatsApp templates for broadcasts
- No Broadcast Retry
- No Revenue Attribution
- No Product Browsing Abandonment Tracking
- Costly
FAQs
How much does LimeChat cost after the free trial?
After the 14-day free trial, LimeChat costs $29 per month.
What industries can benefit from using LimeChat?
LimeChat is designed for e-commerce businesses, particularly those looking to enhance their marketing and support efforts across multiple communication channels, such as email, live chat, WhatsApp, SMS, Facebook Messenger, and Instagram.
What are the main limitations of LimeChat?
LimeChat has several limitations: it cannot schedule broadcasts and customer segmentation for broadcasts, does not offer a WhatsApp pop-up feature, does not support partial payment for COD to prepaid, has a limit of 3 abandoned cart messages, lacks a repository of WhatsApp templates for broadcasts, and is considered costly.
What are the key features of LimeChat?
LimeChat offers several key features, including 2-way marketing for abandoned carts and custom journeys, GPT-powered automated chatbots, consultative WhatsApp selling and checkout processes, a complete multi-channel CRM, and AI analytics for measuring Return on Ad Spend (RoAS), conversions, customer satisfaction (CSAT), and Net Promoter Score (NPS).
Shopify App:
Zoko
Industries:
E-commerce
Shopify Reviews/Ratings:
4.6 Stars
Pros
- Ideal for beginners
- Interactive chat capabilities
- Simplified ticket handling
- Advanced e-commerce workflows
Cons
- No 2-way campaigns due to the absence of a chatbot builder
- High cost due to additional expenses
- No Broadcast Retry
- No Product Retargeting
- No product-specific abandoned cart journeys
- No opt-in mechanisms
- No dedicated point of contact
- No dynamic coupons
- Limited number of customer nurturing sequences
FAQs
1. Does Zoko offer a free trial?
No, Zoko does not offer a free trial.
How much does Zoko cost?
Zoko's pricing starts at ₹2,999 per month, with an additional charge of ₹1.25 per conversation. For Shopify users, there is an extra charge of $4.99 per month for the Shopify plugin.
What industries can benefit from using Zoko?
Zoko is designed primarily for e-commerce businesses, providing tools to enhance customer communication and streamline order management through WhatsApp.
What are the main limitations of Zoko?
Zoko has several limitations: it lacks 2-way campaign capabilities due to the absence of a chatbot builder, incurs high costs due to additional expenses, does not offer broadcast retries, product retargeting, product-specific abandoned cart journeys, opt-in mechanisms, dynamic coupons, or a dedicated point of contact, and has a limited number of customer nurturing sequences.
What are the key features of Zoko?
Zoko offers key features such as ChatGPT-powered auto order collection, WhatsApp catalog synchronization with Shopify, COD flow for confirming and converting orders, dynamic segment broadcasting, and drag-and-drop workflow automation. These features are designed to help businesses manage customer interactions and sales through WhatsApp effectively.
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