Gallabox

Wati vs Gallabox

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
Gallabox

Wati

Wati Logo

Wati is a WhatsApp Business API solution provider that facilitates customer engagement, sales, and marketing conversations on WhatsApp. It’s designed to help businesses automate conversations and manage customer interactions effectively.

Wati Dashboard UI Screenshot

Pricing

Website:
wati.io
Free Trial:
Yes (7 Days)
Pricing:
Starting from - Rs 2499/month | $4.99 Shopify Add-on
Wati Pricing Plan Screenshot

Features

  1. Shared Team Inbox
  2. Chatbot Builder
  3. Contact Management
  4. APIs & Web-hooks
  5. Broadcast Management
  6. WhatsApp Catalog
  7. Template Submission

Gallabox

Gallabox

Gallabox is a comprehensive WhatsApp Business tool designed to enhance customer support. It enables businesses to engage with customers more efficiently and effectively. With a multi-agent team inbox, it supports unlimited agents and contacts and features an intuitive no-code chatbot builder for easy setup.

Gallabox's Website

Pricing

Website:
Gallabox
Free Trial:
7 Days Free Trial
Pricing:
Gallabox's Base Plan Starts from Rs 2,999
Gallabox Pricing

Features

  1. WhatsApp Flows
  2. Gen-AI powered chatbots
  3. AI rewrite for agents
  4. Click-to-WhatsApp ads
  5. Shared team inbox

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Shopify App:

Wati

Industries:
All
Shopify Reviews/Ratings:
4.3. Stars
Wati Shopify App Listing Screenshot

Pros

  • Broad functionality
  • Chatbot automation
  • User-friendly interface
  • Cheaper to start with

Cons

  • Limited D2C personalization
  • Email/chatbot-only support
  • No Broadcast Retry
  • No Revenue Attribution
  • No Product Browsing Abandonment Tracking

FAQs

1. Does Wati offer a free trial?

Yes, Wati offers a 7-day free trial.

2. How much does Wati cost?

Wati's pricing starts at Rs 2,499 per month. Additionally, there is a $4.99 per month charge for the Shopify add-on.

3. What industries can benefit from using Wati?

Wati is designed to support businesses across all industries, helping them automate conversations and manage customer interactions effectively on WhatsApp.

4. What are the main limitations of Wati?

Wati has several limitations: It offers limited D2C personalization, support is limited to email and chatbot, broadcast retry and revenue attribution are lacking, and product browsing abandonment is not tracked.

5. What are the key features of Wati?

Wati offers several key features, including a shared team inbox, chatbot builder, contact management, APIs and webhooks, broadcast management, WhatsApp catalog integration, and template submission. These features facilitate customer engagement, sales, and marketing conversations on WhatsApp.

Shopify App:

Gallabox

Industries:
All Industries
Shopify Reviews/Ratings:
3.6
Gallabox Shopify Review

Pros

  1. Customer Support
  2. No-code chatbot builder
  3. Mobile Application
  4. ChatGPT-powered chatbots
  5. AI rewrite for agents

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Cons

  1. No Product Retargeting
  2. No Broadcast Retry
  3. No Dead Audience Filtering
  4. Focused more on the support side
  5. No ROAS Tracking

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FAQs

Does Gallabox offer a free trial?

Yes, Gallabox offers a free trial for new users.

How much does Gallabox cost?

Gallabox’s base plan starts at Rs 2,999.

What industries can benefit from using Gallabox?

Gallabox benefits many industries, including e-commerce, healthcare, education, and customer service.

What are the main limitations of Gallabox?

Gallabox lacks advanced features like ROAS tracking, deep Shopify integration, and automatic broadcast retries.

What are the key features of Gallabox?

Gallabox offers Gen-AI powered chatbots, AI rewrite for agents, a multi-agent team inbox, unlimited contact management, and a no-code chatbot builder.

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