1. Does Wati offer a free trial?
Yes, Wati offers a 7-day free trial.
Wati vs Superlemon
Objective Comparison: Which is the Better WhatsApp Marketing Tool?
Wati
Wati is a WhatsApp Business API solution provider that facilitates customer engagement, sales, and marketing conversations on WhatsApp. It’s designed to help businesses automate conversations and manage customer interactions effectively.
Pricing
Website:
wati.ioPricing URL:
Official Wati Pricing Free Trial:
Yes (7 Days)
Pricing:
Starting from - Rs 2499/month | $4.99 Shopify Add-on
Features
- Shared Team Inbox
- Chatbot Builder
- Contact Management
- APIs & Web-hooks
- Broadcast Management
- WhatsApp Catalog
- Template Submission
Superlemon
SuperLemon, a WhatsApp plugin for Shopify stores, enhances customer support and sales. It offers automated and manual messaging for cart recovery, order updates, and more. It enables real-time customer communication, facilitating outreach and inbound contact, streamlining the purchasing process, and reducing friction.
Pricing
Website:
superlemon.xyzPricing URL:
Superlemon PricingFree Trial:
7-Day Free Trial
Pricing:
The base Plan with limited features is Free
Features
- Whatsapp Chat Button
- Abandoned Cart Recovery
- WhatsApp CRM
- Automated Messages
- Whatsapp Campaign
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Shopify App:
Wati
Industries:
All
Shopify Reviews/Ratings:
4.3. Stars
Pros
- Broad functionality
- Chatbot automation
- User-friendly interface
- Cheaper to start with
Cons
- Limited D2C personalization
- Email/chatbot-only support
- No Broadcast Retry
- No Revenue Attribution
- No Product Browsing Abandonment Tracking
FAQs
2. How much does Wati cost?
Wati's pricing starts at Rs 2,499 per month. Additionally, there is a $4.99 per month charge for the Shopify add-on.
3. What industries can benefit from using Wati?
Wati is designed to support businesses across all industries, helping them automate conversations and manage customer interactions effectively on WhatsApp.
4. What are the main limitations of Wati?
Wati has several limitations: It offers limited D2C personalization, support is limited to email and chatbot, broadcast retry and revenue attribution are lacking, and product browsing abandonment is not tracked.
5. What are the key features of Wati?
Wati offers several key features, including a shared team inbox, chatbot builder, contact management, APIs and webhooks, broadcast management, WhatsApp catalog integration, and template submission. These features facilitate customer engagement, sales, and marketing conversations on WhatsApp.
Shopify App:
Superlemon
Industries:
E-commerce
Shopify Reviews/Ratings:
3.6 Stars
Pros
- Easy-to-use live chat button for WhatsApp communication.
- Supports order updates, feedback requests, and customer engagement via WhatsApp.
- Template-based messages for abandoned cart recovery.
- Budget-friendly, with a free plan and a premium option starting at $10/month.
Cons
- Lacks drip campaign capabilities.
- Limited personalization options.
- Reported performance issues.
- No Broadcast Retry
- Restricted to WhatsApp; no support for Email, Instagram, Facebook, etc.
- Lacks advanced team collaboration features.
- No Revenue Attribution
- No Product Browsing Abandonment Tracking
- Customer service response can be slow.
FAQs
Does Superlemon offer a free trial?
Yes. Superlemon offers a free trial of up to 7 days.
What is the cost of SuperLemon after the free trial?
After the free trial, SuperLemon offers a base plan with limited features for free. Advanced features are available through a monthly premium plan starting at $15.
What industries can benefit from using SuperLemon?
SuperLemon is designed for e-commerce businesses, especially those using Shopify. It enhances customer support and sales through integrated WhatsApp communication tools.
What are the main limitations of SuperLemon?
SuperLemon has several limitations: it lacks drip campaign capabilities, offers limited personalization options, has reported performance issues, is restricted to WhatsApp only (no support for Email, Instagram, Facebook, etc.), lacks advanced team collaboration features, and has slow customer service response times.
What are the key features of SuperLemon?
SuperLemon offers several key features, including a WhatsApp chat button for direct communication with customers, abandoned cart recovery to increase sales, WhatsApp CRM for managing customer interactions, automated messages for order updates and feedback requests, WhatsApp campaigns for marketing, and a WhatsApp inbox for consolidating all customer messages.
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