Intelliticks is now Quickreply.ai

Everything you loved about Intelliticks website chatbots — now part of a complete conversational commerce platform with WhatsApp, Instagram, Facebook & RCS.

Engagement

Proactive Engagement

Don’t wait for visitors to ask. Trigger personalized conversations based on page, location, source, time on site, and device type.

Behavior-based trigger

Page-specific messages

Exit-intent detection

Time-delayed prompts

Capture

Smart Lead Capture

Forget boring forms. Gather information through natural conversation with 3X higher completion rates than traditional forms.

Conversational data collection

Progressive profiling

Smart field validation

CRM auto-sync

Handoff

Seamless Handoff

AI handles the routine questions. When it’s time to close, your team takes over with full context – no repetition needed.

Smart escalation rules

Full conversation history

Agent availability routing

Zero context loss

Alerts

Hot Lead Alerts

AI identifies high-intent visitors and instantly alerts your sales team. Never miss a hot prospect again.

Real-time notifications

Lead scoring

Slack/Email/SMS alerts

Priority routing

Analytics

Analytics & Insights

Understand what converts visitors to leads. Get actionable insights to optimize your chatbot and maximize ROI.

Conversation analytics

Conversion tracking

Drop-off analysis

A/B testing

Advanced Bot Capabilities

 Build sophisticated chatbot flows with rich media, forms, payments, and smart logic. No coding required.

Rich Media Message

Send images, videos, GIFs, and files to create engaging conversational experiences.

Smart Forms

Capture emails, phone numbers, names, and custom data with conversational form flows.

Appointment Booking

Let visitors schedule meetings and appointments directly through the chatbot.

Payment Collection

Accept payments directly in chat with integrated payment gateways.

Quick Replies

Guide conversations with button-based quick reply options for faster engagement.

Multi-Language

Create chatbots in any language with locale-specific conversation flows.

Expand Your Reach Beyond the Website

Built to handle large conversation volumes reliably, without delivery delays or performance degradation.

Website Chabots

The intelliticks channel now multinational

Explore Website

Instagram Automation

DMs, Comments and ads. Never miss a lead

Explore Website

Whatsapp Chatbots

98% open rated .Cart recovery, support, and marketing.

Explore Website

Omnichannel Inbox

All your messages & leads in one place.

Explore Website

Integrations

Link your existing apps, handle more processes for seamless marketing flow

1000+ Successful Businesses Rely on QuickReply.ai

Rated 4.9 on Shopify and G2
Dhiraj Jindal Profile Picture

Dhiraj Jindal

Founder at Meadbery

The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

Cindrella Renji

Cindrella Renji

Founder @ BCOS Its Silver

I was initially skeptical about QuickReply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only QuickReply, but also all of the other processes on the website. They take the time to create an abandoned cart flow that works best for your business. I've been using QuickReply for months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.

Bharti Profile Picture

Bharti

Marketing Manager

QuickReply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by QuickReply's service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.

Yamini Beri Profile Headshot

Yamini Beri

Growth & Digital Marketing

It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/ growing businesses!

Anvita Rao Profile Picture

Anvita Rao

Head of Customer Relationship Manager

QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.

Karan Pahwa Profile Picture

Karan Pahwa

Founder at The Pillow Company

“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”

Richard Berry Profile Picture

Richard Berry

Marketing Manager

“Just getting started. It's pretty good at creating responses. I've got it working on both a website and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”

Gaurav Kumar Profile Picture

Gaurav Kumar

Head of E-commerce

“One of the finest products with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”

Deepak Aggarwal Profile Picture

Deepak Aggarwal

Founder at Auric

“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”

Dhiraj Jindal Profile Picture

Dhiraj Jindal

Founder at Meadbery

The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

Cindrella Renji

Cindrella Renji

Founder @ BCOS Its Silver

I was initially skeptical about QuickReply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only QuickReply, but also all of the other processes on the website. They take the time to create an abandoned cart flow that works best for your business. I've been using QuickReply for months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.

Bharti Profile Picture

Bharti

Marketing Manager

QuickReply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by QuickReply's service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.

Yamini Beri Profile Headshot

Yamini Beri

Growth & Digital Marketing

It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/ growing businesses!

Anvita Rao Profile Picture

Anvita Rao

Head of Customer Relationship Manager

QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.

Karan Pahwa Profile Picture

Karan Pahwa

Founder at The Pillow Company

“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”

Richard Berry Profile Picture

Richard Berry

Marketing Manager

“Just getting started. It's pretty good at creating responses. I've got it working on both a website and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”

Gaurav Kumar Profile Picture

Gaurav Kumar

Head of E-commerce

“One of the finest products with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”

Deepak Aggarwal Profile Picture

Deepak Aggarwal

Founder at Auric

“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”

Dhiraj Jindal Profile Picture

Dhiraj Jindal

Founder at Meadbery

The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

Cindrella Renji

Cindrella Renji

Founder @ BCOS Its Silver

I was initially skeptical about QuickReply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only QuickReply, but also all of the other processes on the website. They take the time to create an abandoned cart flow that works best for your business. I've been using QuickReply for months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.

Bharti Profile Picture

Bharti

Marketing Manager

QuickReply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by QuickReply's service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.

Yamini Beri Profile Headshot

Yamini Beri

Growth & Digital Marketing

It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/ growing businesses!

Anvita Rao Profile Picture

Anvita Rao

Head of Customer Relationship Manager

QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.

Karan Pahwa Profile Picture

Karan Pahwa

Founder at The Pillow Company

“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”

Richard Berry Profile Picture

Richard Berry

Marketing Manager

“Just getting started. It's pretty good at creating responses. I've got it working on both a website and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”

Gaurav Kumar Profile Picture

Gaurav Kumar

Head of E-commerce

“One of the finest products with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”

Deepak Aggarwal Profile Picture

Deepak Aggarwal

Founder at Auric

“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”

Dhiraj Jindal Profile Picture

Dhiraj Jindal

Founder at Meadbery

The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

Cindrella Renji

Cindrella Renji

Founder @ BCOS Its Silver

I was initially skeptical about QuickReply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only QuickReply, but also all of the other processes on the website. They take the time to create an abandoned cart flow that works best for your business. I've been using QuickReply for months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.

Bharti Profile Picture

Bharti

Marketing Manager

QuickReply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by QuickReply's service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.

Yamini Beri Profile Headshot

Yamini Beri

Growth & Digital Marketing

It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/ growing businesses!

Anvita Rao Profile Picture

Anvita Rao

Head of Customer Relationship Manager

QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.

Karan Pahwa Profile Picture

Karan Pahwa

Founder at The Pillow Company

“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”

Richard Berry Profile Picture

Richard Berry

Marketing Manager

“Just getting started. It's pretty good at creating responses. I've got it working on both a website and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”

Gaurav Kumar Profile Picture

Gaurav Kumar

Head of E-commerce

“One of the finest products with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”

Deepak Aggarwal Profile Picture

Deepak Aggarwal

Founder at Auric

“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”

Frequently Asked Questions

Is Intelliticks now QuickReply?

Yes. Intelliticks is now part of QuickReply. QuickReply is our omnichannel customer engagement platform, and it includes website chatbots (previously offered under Intelliticks) along with additional channels and workflows.

I’m an existing Intelliticks customer, can I still use my chatbot?

Yes. Nothing changes for your existing chatbot setup. You can continue using your website chatbot as usual.

Will my Intelliticks login still work?

Yes. Your Intelliticks login remains the same and you can continue accessing your account using your existing credentials.

Are my existing Intelliticks chatbot flows and data safe?

Yes. Your chatbot configuration, flows, and existing setup remain intact. The transition is designed to ensure continuity for existing customers.

Why am I being redirected from Intelliticks to QuickReply?

Intelliticks has evolved into QuickReply as the broader platform brand. The redirect is intended to help visitors discover the updated platform, while existing customers can continue using Intelliticks normally.

Can I upgrade from Intelliticks to QuickReply’s omnichannel platform?

Yes. If you’re an existing Intelliticks customer, you can upgrade to QuickReply to manage customer conversations across channels like WhatsApp, Instagram, and website — all from one place.

What is a website chatbot and how does it help?

A website chatbot is a chat widget that engages website visitors in real time, answers common questions, captures lead details, and routes queries to the right team. It helps convert traffic into leads and reduces drop-offs.

Can QuickReply’s website chatbot hand over to a live agent?

Yes. QuickReply supports a smooth bot-to-human handoff, so the chatbot can handle FAQs and lead capture first, and your team can take over the conversation when a visitor needs real support or sales assistance.

Does QuickReply work for eCommerce and service businesses?

Yes. QuickReply works well for eCommerce and service businesses alike, from sales and lead capture to support automation and customer retention across WhatsApp, Instagram and website.

How quickly can I set up a website chatbot with QuickReply?

Most teams can go live in a few hours. You can start with templates, customize your flow, and publish the chatbot on your site without heavy engineering work.

Frequently Asked Questions

What is an omnichannel inbox for messaging?

An omnichannel inbox is a single place where your team can see and reply to all customer chats from channels like WhatsApp, your website messenger and Instagram, instead of jumping between different tools and tabs.

Which channels can I connect to this inbox?

You can connect WhatsApp, your web messenger and Instagram, so all new messages, replies and follow-ups from these channels show up in one shared inbox view.

Do I need a separate tool for each channel?

No. The idea of the omnichannel inbox is that your team can log in once, see every active chat across channels and reply from the same screen.

Can I use the same chatbot on WhatsApp, web messenger and Instagram?

Yes. The same chatbot logic can welcome users, answer common questions and collect details on all connected channels, with small tweaks where needed for each channel.

How does handover from chatbot to human work?

The chatbot starts the conversation, asks a few questions and collects context. When a person needs to step in, the chat moves to an agent in the same thread, with the full history visible so the customer does not have to repeat anything.

How does lead assignment work in the inbox?

You can set simple rules so new chats go to the right person or team based on channel, topic, tags or business rules. Each conversation has a clear owner, and agents can mark what happened at the end using simple outcomes.

Can I tag chats and sync that data to my CRM or other systems?

Yes. Agents can add tags and fill key fields inside the inbox. Those tags and fields can be synced to your CRM or other systems where you track leads, customers, students or patients, so records stay aligned.

What kind of filters are available in the inbox?

You can filter chats by agent, channel, status and tags or lead quality. Common views include “My chats”, “Unassigned”, “WhatsApp only”, “New today” or “Hot leads”, and you can save these filters as reusable views.

What analytics do I get from the omnichannel inbox?

You can see how many chats came in, how quickly your team replied, how many were closed and how each agent is performing. You can also look at simple outcomes, such as how many chats turned into qualified leads or solved issues.

Who is this omnichannel inbox designed for?

The inbox works for both ecommerce and non-ecommerce teams. Ecommerce brands use it for orders, returns and repeat purchases, while education, real estate, healthcare and service businesses use it for enquiries, appointments, follow-ups and ongoing support across channels.