Compliant, scalable WhatsApp communication built for high-volume businesses across UAE and the GCC
Trusted by 1,500+ businesses across 29+ countries
Used by ecommerce, real estate, education, & healthcare teams
Compliant with WhatsApp Business policies
Built for high-volume, regulated markets
WhatsApp Business API is the official WhatsApp platform that allows UAE businesses to send, receive, and automate customer conversations at scale using approved templates, verified business identities, and policy-aligned workflows. It is designed for enterprises that require compliance, multi-team access, high message volumes, and operational control across Dubai, Abu Dhabi, and the wider GCC.
Customer Expectation in UAE
WhatsApp is the preferred channel for business communication, especially for high-intent and service-driven interactions.
Customer Expectation in UAE
WhatsApp is the preferred channel for business communication, especially for high-intent and service-driven interactions.
Route chats based on channel, topic or form answers
Direct access to the WhatsApp Business Platform with infrastructure aligned to WhatsApp policies.
Route chats based on channel, topic or form answers
Direct access to the WhatsApp Business Platform with infrastructure aligned to WhatsApp policies.
Route chats based on channel, topic or form answers
Direct access to the WhatsApp Business Platform with infrastructure aligned to WhatsApp policies.
Route chats based on channel, topic or form answers
Direct access to the WhatsApp Business Platform with infrastructure aligned to WhatsApp policies.
Route chats based on channel, topic or form answers
Direct access to the WhatsApp Business Platform with infrastructure aligned to WhatsApp policies.
Route chats based on channel, topic or form answers
Direct access to the WhatsApp Business Platform with infrastructure aligned to WhatsApp policies.
When chats pile up, your team should not scroll endlessly. QuickReply.ai lets you filter conversations by person, channel, status or lead quality, and save those views, so everyone can focus on the chats that matter most to them.
Ecommerce Brands
High-Intent Customer Conversations at Scale
Manage conversations across WhatsApp, Instagram, Facebook Messenger, Web Chat, SMS, and RCS from a single platform.
Ecommerce Brands
High-Intent Customer Conversations at Scale
Manage conversations across WhatsApp, Instagram, Facebook Messenger, Web Chat, SMS, and RCS from a single platform.
Ecommerce Brands
High-Intent Customer Conversations at Scale
Manage conversations across WhatsApp, Instagram, Facebook Messenger, Web Chat, SMS, and RCS from a single platform.
Ecommerce Brands
High-Intent Customer Conversations at Scale
Manage conversations across WhatsApp, Instagram, Facebook Messenger, Web Chat, SMS, and RCS from a single platform.
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Multiple Customer Channels
Manage conversations across WhatsApp, Instagram, Facebook Messenger, Web Chat, SMS, and RCS from a single platform.
Multiple Customer Channels
Manage conversations across WhatsApp, Instagram, Facebook Messenger, Web Chat, SMS, and RCS from a single platform.
Multiple Customer Channels
Manage conversations across WhatsApp, Instagram, Facebook Messenger, Web Chat, SMS, and RCS from a single platform.
Multiple Customer Channels
Manage conversations across WhatsApp, Instagram, Facebook Messenger, Web Chat, SMS, and RCS from a single platform.
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How Sanctity Ferme Reduced Follow-Up Time by 60% Using WhatsApp
Discover how Sanctity Ferme uses WhatsApp automation to streamline stay bookings, qualify property leads and improve response speed, occupancy and site visit conversions.
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AAYNA Clinic turns high-intent clicks into confirmed bookings with WhatsApp
Discover how AAYNA Clinic boosted patient bookings by 74%, cut no-shows by half, and achieved 91% campaign open rates with QuickReply.ai’s WhatsApp automation.
What is an omnichannel inbox for messaging?
An omnichannel inbox is a single place where your team can see and reply to all customer chats from channels like WhatsApp, your website messenger and Instagram, instead of jumping between different tools and tabs.
Which channels can I connect to this inbox?
You can connect WhatsApp, your web messenger and Instagram, so all new messages, replies and follow-ups from these channels show up in one shared inbox view.
Do I need a separate tool for each channel?
No. The idea of the omnichannel inbox is that your team can log in once, see every active chat across channels and reply from the same screen.
Can I use the same chatbot on WhatsApp, web messenger and Instagram?
Yes. The same chatbot logic can welcome users, answer common questions and collect details on all connected channels, with small tweaks where needed for each channel.
How does handover from chatbot to human work?
The chatbot starts the conversation, asks a few questions and collects context. When a person needs to step in, the chat moves to an agent in the same thread, with the full history visible so the customer does not have to repeat anything.
How does lead assignment work in the inbox?
You can set simple rules so new chats go to the right person or team based on channel, topic, tags or business rules. Each conversation has a clear owner, and agents can mark what happened at the end using simple outcomes.
Can I tag chats and sync that data to my CRM or other systems?
Yes. Agents can add tags and fill key fields inside the inbox. Those tags and fields can be synced to your CRM or other systems where you track leads, customers, students or patients, so records stay aligned.
What kind of filters are available in the inbox?
You can filter chats by agent, channel, status and tags or lead quality. Common views include “My chats”, “Unassigned”, “WhatsApp only”, “New today” or “Hot leads”, and you can save these filters as reusable views.
What analytics do I get from the omnichannel inbox?
You can see how many chats came in, how quickly your team replied, how many were closed and how each agent is performing. You can also look at simple outcomes, such as how many chats turned into qualified leads or solved issues.
Who is this omnichannel inbox designed for?
The inbox works for both ecommerce and non-ecommerce teams. Ecommerce brands use it for orders, returns and repeat purchases, while education, real estate, healthcare and service businesses use it for enquiries, appointments, follow-ups and ongoing support across channels.
