Compliant, scalable WhatsApp communication built for high-volume businesses across UAE and the GCC
Used by 15+ industries like commerce, real estate, education, & healthcare, automotive, travel, hospitality & more
Trusted by 1,500+ businesses across 29+ countries
Compliant with WhatsApp Business policies
Built for high-volume, regulated markets
WhatsApp Business API is the official WhatsApp platform that allows UAE businesses to send, receive, and automate customer conversations at scale using approved templates, verified business identities, and policy-aligned workflows. It is designed for enterprises that require compliance, multi-team access, high message volumes, and operational control across Dubai, Abu Dhabi, and the wider GCC.
Customer Expectation in UAE
WhatsApp is the preferred channel for business communication, especially for high-intent and service-driven interactions.
High-Volume Conversations
WhatsApp is the preferred channel for business communication, especially for high-intent and service-driven interactions.
Multi-Team Operations
WhatsApp is the preferred channel for business communication, especially for high-intent and service-driven interactions.
System Integrations
WhatsApp Business API integrates with platforms such as Shopify, HubSpot, Segment, SAP, Stripe, etc., enabling unified data flow and automation.
Compliance and Account Safety
Policy violations can result in message delivery issues or account restrictions, making compliance a business-critical requirement.
Official WhatsApp Business API Access
Direct access to the WhatsApp Business Platform with infrastructure aligned to WhatsApp policies.
High-Volume Messaging at Scale
Built to handle large conversation volumes reliably, without delivery delays or performance degradation.
Automation Without Compliance Risk
Automate replies, workflows, and routing while staying within approved WhatsApp usage guidelines.
Multi-Team and Role-Based Access
Operate WhatsApp across sales, support, and operations teams with controlled permissions and accountability.
Centralized Visibility and Reporting
Track conversations, engagement, and response performance across teams and locations.
Ready for Omnichannel Expansion
Extend communication to Instagram, Facebook Messenger, Web Chat, SMS, and RCS when business needs evolve.
Ecommerce Brands
High-Intent Customer Conversations at Scale
Handle order updates, support queries, and marketing conversations without delivery or volume issues.
Real Estate Developers
Lead Qualification and Project Communication
Manage property inquiries, site visit coordination, and follow-ups across multiple teams and locations.
Education Providers
Student and Parent Communication
Automate admissions, counselling follow-ups, and ongoing communication while maintaining data control.
Healthcare Organizations
Compliant Patient and Appointment Messaging
Support appointment reminders and service communication within a controlled, policy-aligned environment.
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Multiple Customer Channels
Manage conversations across WhatsApp, Instagram, Facebook Messenger, Web Chat, SMS, and RCS from a single platform.
Shared Automation Logic
Use the same workflows for lead capture, routing, follow-ups, and notifications across channels.
Unified Agent and Team View
Provide sales and support teams with a consolidated view of customer interactions, regardless of entry channel.
Consistent Reporting and Control
Track engagement, response times, and outcomes across channels with centralized reporting and governance.
How does WhatsApp Business API stay compliant in the UAE?
It operates in line with WhatsApp Business Platform policies, using approved templates, controlled automation, and safeguards designed to reduce account and messaging risks for UAE businesses.
Can this be used by enterprises with multiple teams and locations?
Yes. It supports multi-team operations with role-based access, shared visibility, and governance across teams operating in Dubai, Abu Dhabi, and other regions.
Is WhatsApp Green Tick verification supported for UAE businesses?
Yes. Guidance is provided on eligibility, documentation, and policy alignment to support the WhatsApp Green Tick application process.
How is WhatsApp Business API pricing shown for UAE businesses?
Pricing is shared in AED for clarity and planning, while billing is processed in USD as per WhatsApp Business Platform standards.
Can automation run across WhatsApp, SMS, RCS, and social messaging channels?
Yes. The same automation logic can be applied across WhatsApp, Instagram, Facebook Messenger, Web Chat, SMS, and RCS from a unified platform.
How is customer data handled and secured?
Customer conversations and data are managed with access controls and visibility restrictions so only authorized users can view or act on them.
How long does it take to get WhatsApp Business API access in the UAE?
Timelines depend on business verification and documentation, but access follows WhatsApp’s standard onboarding and approval process.
Are there limits on the number of messages or conversations?
Yes. WhatsApp uses tier-based messaging limits that increase as message quality and engagement improve.
Do WhatsApp message templates require approval?
Yes. Business-initiated messages must use pre-approved templates reviewed by WhatsApp for policy compliance.
Can an existing WhatsApp number be migrated to the Business API?
In many cases, existing numbers can be migrated, subject to WhatsApp eligibility and configuration requirements.
Will automation increase the risk of WhatsApp account restrictions?
No, when automation is implemented within WhatsApp policies. Responsible automation helps maintain account health rather than increase risk.
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